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“Fabulous” 5 of 5 stars
Review of Novotel Amsterdam City

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Novotel Amsterdam City
4.0 of 5 Hotel   |   Europaboulevard 10, 1083 AD Amsterdam, The Netherlands   |  
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EARLY BOOKING - UP TO 30%
Ranked #83 of 345 Hotels in Amsterdam
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Fabulous”
5 of 5 stars Reviewed October 25, 2013 via mobile

Absolutely love this hotel, staff are extremely helpful & friendly. The coffee shop is handy and reasonably priced. The restaurant is quite pricey but serves fantastic food. Room was spacious and had a nice view. Tram a 2 minute walk away taking you into central amsterdam. Would stay again.

Stayed October 2013, traveled with family
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1,372 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berkeley, CA
Top Contributor
57 reviews 57 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed October 23, 2013

My husband and stayed at the Novotel Amsterdam City earlier this month, as he was attending a conference at the exhibition center. This is a plain wrap business person's hotel. From the outside, the hotel resembles old soviet block style apartment housing. The rooms are bland and without character or charm. The amenities in the room are Motel 6 -- bad, smelly soap, plastic preformed tub/shower/sink, limp shower curtain. Daily maid service was late and poor. There were still hairs in the bathroom sink and on the floor after cleaning. The only things this place has going for it are its proximity to the conference center, its size (huge -- good for large groups), its excellent breakfast, and a few lovely front desk attendants. If you are a tourist, do not stay here -- it is a good 15-20 minutes by cab in to the center of town, a 45 minute walk. If you are staying here as part of a conference, I hope you won't have to spend much time in your hotel room.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Egypt
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2013

location is very good, Tram 4 to the center is just a few walk in a safe area, reception staff very helpfull always with nice smiles, Breakfast is considered the best among Novotel international , Taxi 24/7 at the hotel entrance with normal prices, rooms are clean , we really enjoyed our 3 nights stay in this lovely city , thanks to all the staff and the management.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Top Contributor
56 reviews 56 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 18, 2013 via mobile

This is a business orientated hotel, that clearly understands and caters for the business traveller.
Excellent staff in the reception and restaurant areas.
Rooms are reasonable sized, well equipped and very clean.
Free WiFi was good.
Breakfast was good ( we were charged extra) but can get busy, between 08h00 and 08h45. This also applies to the bar area in the later part of the evenings, and the bar staff were unable to cope at times.
While hotel is out of main tourist area, it is very close to train station and tram stop ( Tram No 4) that takes you to the main Station and tourist areas, within 20 minutes.
Tip - they advise you to checkout and pay, the evening before you leave, if there is a conference taking place - heed this advise, or you could wait 20 to 30 minutes to check out!
Overall a good experience.

Stayed October 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway, Ireland
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 17, 2013

Stayed at this property on a quick trip to Amsterdam for a trade show at the RAI. Very convenient location and easy to get to and from the airport by train. Hotel has good food and a decent bar for meetings. Would return if going to RAI again but would not be my choice for a personal break as its away from the city. Tram gets you into the city easily but main attraction is the proximity to the RAI. And yes they price it accordingly making it a rather expensive option - there are other options near the RAI which should/could be considered.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this review, October 20, 2013
Dear Sir/ Madam,

Firstly, I would like to thank you very much for choosing our hotel for your stay in Amsterdam. As you mentioned, there are many options for staying in a hotel in Amsterdam, though we believe you have chosen the best option.

Secondly, I would like to thank you for taking the time to write a review on this website. I am glad to read that we were able to provide you with a good base for your visit and that our goal of providing both leisure and business facilities seems to work. You rightly state that this does come at a cost, and that cheaper facilities are available, but we gladly take up the challenge to prove that Novotel Amsterdam City offers the best value for money all things considered.

We hope to be able to welcome you back in the future. If you are a member of our LeCLub Accorhotels program, we might even be able to make your stay even more enjoyable.

Kind regards,

Remco Groenhuyzen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Figueira da Foz
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 12, 2013

I stayed here on a work trip wich took place in RAI. The hotel is five minutes walking from RAI station and RAI Amsterdam congress center.
The hotel is new, elegant and confortable, with nice and friendly staff.
The rooms are not very big but confortable with excellent beds.
Breakfast was good
It's a bit far from town center, getting there it's simple by TRAM (nº4) or Metro but comming back at night requires a taxi (16 to 20 € ) if you return after 00.30h.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 9, 2013 via mobile

I stayed here on a work trip, and enjoyed my stay, however, I would not stay here if I were a tourist in Amsterdam as it is a bit out of town.
nice hotel, and very nice staff.
Rooms are clean and comfortable.
One thing that drove me crazy though was the thimble sized tea cups!!!... Please get bigger cups, I can't stand having to refill my cup 5 times just to have a normal rekaxing cup of tea at breakfast - it is quite stressful actually!

  • Stayed September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Amsterdam City

Address: Europaboulevard 10, 1083 AD Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#46 Family Hotel in Amsterdam
#49 Luxury Hotel in Amsterdam
#56 Business Hotel in Amsterdam
#67 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Amsterdam City 4*
Official Description (provided by the hotel):
The Novotel Amsterdam City is a 4 star hotel near the Amsterdam RAI events centre and the WTC. RAI station,within walking distance of the hotel, offers frequent connections to the city centre and Schiphol Airport. This 100% non smoking hotel is an idealbase for a business trip or weekend away.The modern rooms feature an extra long bed, mobile desk, sofa and airconditioning. The hotel offers a restaurant serving breakfast, lunch and dinner, seven meeting rooms, a business centre, pub and coffee corner ... more   less 
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Also Known As:
Novotel Amsterdam City Hotel Amsterdam
Accor Amsterdam City
Amsterdam Novotel

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