We have just returned home to the UK after spending a week at the Palatijn on a Makin' Tracks holiday for wheelchair users. As soon as I found out which Hotel we were staying at I read the reviews on Trip Advisor and the Hotel website which left me a bit apprehensive and somewhat confused. Reading on the Hotel's web site that it was a "Care Hotel" for rehabilitation after operations left me concerned I was going to a nursing home but confused that this did not fit with the Trip Advisor reviews. Immediately I arrived I was relieved to find it was a hotel, not a nursing home but one that was accessible to all, as all hotels should be but few are. In fact better than many as it had an air of peacefulness about it that I really liked. The let down seat in the lift was a lovely addition. I would endorse earlier comments about the friendliness of the staff. Whoever is recruiting staff is doing a good job. Having only stayed in one other Dutch hotel (24 years ago) I thought both the breakfasts and evening meals were excellent (although don't be late, kitchen closes at 9.30 pm). I particularly enjoyed the uncut bread at breakfast. Breakfast is a help yourself buffet, but staff were only too pleased to help you. The endless jugs of tea and coffee were much appreciated. The 3 course fixed price dinner for €26.50 we thought was excellent quality and value, with many things that were not on a standard menu, beautifully presented. Drinks we thought were towards the lower end of hotel prices (glass of wine €3.50). I only encountered problems with the free wifi on one evening when the hotel was very full, not sure if this was relevant. As an accessible hotel I thought there would have been a seat provided in the shower. Towels and bedding was changed frequently, although towels were not of the soft fluffy variety. One of the quietest hotels I have been in, no banging doors and loud voices in the night. Whole area is peaceful, with a easy accessible trip into Alkmaar centre, that was so much easier to get round than Amsterdam.
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