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“Perfect in everyway.” 5 of 5 stars
Review of Efteling Hotel

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Efteling Hotel
3.5 of 5 Hotel   |   Horst 31, 5171 RA Kaatsheuvel, The Netherlands   |  
Hotel amenities
Ranked #1 of 3 Hotels in Kaatsheuvel
Peterborough, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
“Perfect in everyway.”
5 of 5 stars Reviewed February 29, 2012

My dad (63) and I (23) stayed in the Hotel for the first time in October 2011, even though we have been visiting the park for over 25 years as a family when we lived in Germany and Holland or when visiting we would usually stay in a nearby Centre Parcs cottage.

I have never seen or stayed at a Hotel quite like it, from a set of steps at the reception desk so children can be at eye level with the receptionist and obtain liquorice frogs at the top, to a pull out step under all the sinks in the rooms so children can reach the sink and brush their teeth etc.

We stayed in a comfort room for one night and after persuading my mum who was in Thailand at the time with my sister (and is also in charge of the credit card) we upgraded our second night to stay in a themed room. Each Comfort room has hidden surprises throughout from mice in the skirting boards (not real ones) to red shoes in the wardrobe, all themed around the tales of Hans Christian Anderson and the brothers Grimm. The beds were very comfy and every detail was perfect in everyway, the carpet was like standing on a cloud with the most beautiful pattern detailed throughout.

The Themed suites are even more special, at 23 years old I had to stay in one! The room we stayed in was called the Laaf suite, when you opened the door music from Laaf land played causing both my dad and I to smile till our faces hurt. There were sweets spread out all around the room and crayons with colouring books for children. As much detail as you could fit in from Laaf land was placed in the room from Laaf people throughout to hidden light switches and a round bed. The room included two double beds and a curtain divided the tower ‘room’ to create a separate living quarter so it was suitable for e.g. two sets of partners or a father and daughter in this case. The room also included a sofa, fridge and coffee/tea facilities, a round table with the famous round-bottomed glasses of Laaf land and barrel chairs.

The rest of the Hotel was just as detailed in everyway. The breakfast buffet had special low counters so children can reach; with characters from the carnival ride decorating the buffet area. The main reception has a TV with cartoons of De Efteling on loop where all the child guests huddle round in awe. My favourite area was the bar, the food is amazing with a wide variety of food and snacks on offer and its also very reasonably priced, be warned the portions of food are huge but I’m not complaining. All the staff in the bar are very welcoming and friendly. Outside the Hotel is still beautiful in detail with a Holle Bolle Gijs bin to complete the theme from the park.

I cant wait to stay at this Hotel again it was utterly amazing, hopefully we will visit as a family in April 2013 If I get my way but in a different themed room, my aim is to stay in all of them! Next I think it will be the Carousel suite or I would recommend De Efteling Hotel and Park to anyone with or without children, but I can say I have never stayed in such a magical welcoming Hotel.

I must add the negative reviews would not occur if you truely understood the park and had been on previous occasions, as the decor relates to the park and its 65 year history.

Room Tip: Pick a room that you find magical and you'll enjoy the most. Upgrading to a tower/themed room is...
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  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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160 reviews from our community

Traveler rating
    73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Isle of Man, United Kingdom
Top Contributor
75 reviews 75 reviews
57 hotel reviews
Reviews in 61 cities Reviews in 61 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed December 31, 2011

Very bad start: they did not have my reservation. After a long drive that is not the message you are waiting for. No apologies, only questions such as was I sure I had booked the Efteling hotel and not a hotel in the neighbourhood. Duh!
Possible explanation from staff; they had not entered the booking.com booking that is delivered by mail, into their system yet. Well, I made the reservation a week ago, that is quite a back-log!
Even more surprising, as I had sent an email directly to the hotel that morning, that I had booked through booking.com and had an additional preference. They could have noticed then, that my reservation was not in the system yet.
The lady behind the reception did not hesitate to pick up the phone and answer a call, while I was still standing at her desk and the problem about the reservation had not been resolved yet.

The comfort room with double bed was at the back (away from the busy main road) as I requested, but be aware that it is still very noisy if you would open the window. I would not recommend first floor, as it had a view at a flat roof of the restaurant or something.
The comfort room itself is nice, with its rich blue satin curtains and velvet chairs. It gave gave an impression of a room for fairy tale royalty. But the bathroom is very corny, just as the lobby of the hotel.

Bathroom is very small, shower in bath, which is a disappointment for a hotel build in 1999!
Nice touches for the children, such as a step on in the bathroom. The Rituals shampoo etc are a nice touch, too bad those ugly cheap looking Dove squeezers were not removed from the wall. (nothing wrong with Dove, but those squeezing things look cheap).

No safe in the room (not all the rooms have them, according to personnel, contrary what I understood from the description on booking.com) Offered altenative: a safe downstairs.
Well, not very relaxed if you have to walk downstairs to grab your valuables, computer, phones etc.
No little fridge and no coffee and tea in the room.
Fee wireless is great, good connection.

Besides the restaurants, and play room for children, there seemed to be very little to do in the hotel. And the decor was not very cheerfull. It looked very old-fashioned.

I did not like that that you had to decide beforehand at what time you wanted to take breakfast, apparently there are 3 shifts. That might be a capacity-thing, or have to do with entertainment for the children during breakfast, but I found it a-relaxed to have to decide beforehand and not being able to walk in whenever I wanted to have breakfast.
But breakfast itself was very very nice, which a large variety of food, and well presented.


It is great that hotel guests can enter the park half an hour earlier through a special entrance. But attractions are not open yet, and you still have to stand in line for at least half an hour. Well, we were in the front of the line I guess, but it would have be nicer if the attractions were already running.

In short; the hotel is ok for the price I paid for it (113 single use, 143 2pp, including breakfast, excluding park fee), as the room is comfortable, it is very close to the efteling and you can enter the park half an hour earlier. But think hard before paying much more.
In my opinion, the facilities in the hotel are so limited (only restaurants and playroom), that it is not worth it.

  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
95 reviews 95 reviews
67 hotel reviews
Reviews in 71 cities Reviews in 71 cities
211 helpful votes 211 helpful votes
3 of 5 stars Reviewed December 12, 2011

This is the hotel attached to the Efteling theme park. It stands in woodland and is a short walk from the back entrance to the park.

Pluses: the room was spacious and well decorated, with funny touches noted by other guests, the hidden mouse, etc. I could have done without the really hideous gnome or whatever it was in the bathroom, it was very ugly! Clean, very nice bathroom, nice breakfast with funny characters. There's a special place for children to stand at reception with liquorice sweets in a dish for them to eat. There is a play room for the children, which looked interesting though they didn't get to use it(see below).

Parking is very handy both for the hotel and the park. The surroundings are attractive.

Minuses, the decor was surprisingly dark and dingy, greys, dark red, it didn't make me feel I was anywhere supposed to be fun. More seriously, there was nowhere we could grab a snack for the kids, just a restaurant, there should be a buffet with selections in the evening because kids can be so fussy and may not want a full meal. We had to drive out to the supermarket and buy them food because it really wasn't practical to eat there. The play room looked fun but it was shut in the mornings and during the day so the kids were really disappointed as they got up early so they could go and play. There wasn't much in the gift shop. All in all, it just didn't feel like that much fun staying at the hotel. I think a successful theme park hotel should feel like a bit of a destination in itself, so if you want to stay around in the morning there, you have someting to do.

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 7, 2011

My family spent one very special night in this hotel. the little touches were special, the curtain tiebacks were done as rapunzels hair. there were dancing shoes in the wardrobe, and there was a mouse in a mouse hole in the skirting. There was a game to play in the room for both adults and children.
There was a childrens story telling time, and a childrens play area. The kids even had steps up to their own check in. The kids were given a fairytale storybook to take home with them, which was a big hit with my twins.

Meals were fantastic although obviously extra.

The proximity to Efteling park meant you could nip in and out as you wished.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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The Hague, The Netherlands
Top Contributor
96 reviews 96 reviews
80 hotel reviews
Reviews in 59 cities Reviews in 59 cities
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed October 8, 2011

A day in the Efteling amusement park is ideally complemented by a stay in the Efteling theme-hotel. It is worth trying it out once, however, I found that it is a bit too pricey for the real service that you can get.
Booking via the hotel website is easy, you can choose between the "normal" rooms and the various theme-suites. Parking is free of charge, and another added value is that hotel guests can enter the park 15 mins earlier.
The reception proved to be rather small for handling guests sometimes. Staff was friendly, but indeed, you expect a bit more from a hotel that claims that it is a 4 star establishment - well, not really.
The suite was good sized, modern TV-set with lots of channels and a very well stocked minibar. The bathroom was funny but rather dark because of the mystery lighting. Nevertheless it was clean. There are lots of greens around the hotel and we had a good night sleep.
I advise against having dinner in the hotel, it was quite expensive and the menu selection and food quality was rather poor, despite the fancy design, candlelight, etc.
Breakfast was a bit better, guests are requested to decide in advance when they take breakfast. There are some special entertainment for children of course as the hotel primary aim is to accommodate families visiting the park.
So it was worth trying it out once, however, I do not think that we would return here again, as it was a bit too expensive for the service.

Room Tip: Choose a theme suite - it is pricey but interesting to try out
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  • Stayed October 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 20, 2011

The decoration in the suites very is nice but not worth 500 euros a night. There is absolutely no service at all other than a reception. No room service, no porters, nothing. if you want a drink, there is a vending machine... So for the price you pay... well it can leave a sour taste especially if you are used to major hotel chains at that same price. The Dutch seem to be used to that "do it all yourself" system so don't bother asking for service. you will get a confused look and not much else. For people from the GCC: bring your own maids if you want any service! I am serious because the park is nice however so overall it could be worth doing so. food at the hotel is OK, not spectacular but much better than at the park itself (all fast food).

Room Tip: the suites are much better than the rooms but all you get for your money is a bigger room, no servic...
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  • Stayed September 2011, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicosia, Cyprus
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 16, 2011

We stayed here for 2 nights in a family room. The room (and the hotel overall) was very nicely decorated and clean and big enough to accomodate a family of four. There is a special entrance to the park for hotel guests only 3-5´ min walking distance away. Breakfast at the hotel was quite good (there is a special section for kids). Dinner menu was limited (especially for kids) and quite expensive. No many things to do during the night in the area after the park is closed. There is a couple of nice restaurants but you need a car to go there (have in mind that all restaurants close at 10.00pm). I believe that Efteling Park is an ideal choice if you want to visit the Efteling Park for a couple of days!

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Efteling Hotel

Address: Horst 31, 5171 RA Kaatsheuvel, The Netherlands
Location: The Netherlands > North Brabant Province > Kaatsheuvel
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Kaatsheuvel
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Efteling Hotel 3.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Efteling Hotel Kaatsheuvel
Golden Tulip Kaatsheuvel

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