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“Weekend break” 3 of 5 stars
Review of Hampshire Hotel - Crown Eindhoven

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Hampshire Hotel - Crown Eindhoven
4.0 of 5 Hotel   |   Vestdijk 14-16, 5611 Eindhoven, The Netherlands (Formerly Eden Crown Hotel Eindhoven)   |  
Hotel amenities
Ranked #11 of 24 Hotels in Eindhoven
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Weekend break”
3 of 5 stars Reviewed August 11, 2014

Nice hotel friendly staff but rooms basic although very clean the room I stayed in was a bit dated with no tea or coffee facilities in the room also very good breakfast with lots of variety. Would stay again at a cheaper room rate as the hotel is well located in the city centre.

Stayed August 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva-Lynne A, Guest Relations Manager at Hampshire Hotel - Crown Eindhoven, responded to this review, August 13, 2014
Dear Colm,

Thank you very much for posting your feedback!

The room you booked is a basic comfort room, which only equipped with all the basic needs.

I would like to inform you that we have renovated about half of our rooms in 2013, and these rooms do have coffee and tea facilities. Maybe one of these rooms will better suit your wishes?

Kind regards,
EvaLynneA | Guest Relations Manager
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266 reviews from our community

Traveler rating
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    68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

My family and I (husband and an aunt) had the pleasure of staying at Hampshire Eindhoven during our very first visit to the Netherlands. This hotel experience was quite an enjoyable and memorable one. Huge apology, but I am horrible at names and it would be unfair to begin with one or two, as I would not want to leave others out. A sincere thanks to everyone, beginning with the front desk reception, to the waiter/waitress staff, and to the housekeeping crew, for us always being in good hands and taken care of well :-).

Upon our arrival, we were warmly and pleasantly greeted by the staff at the front desk. A glass of cold water with fresh mint and lime was also provided -- REFRESHING! Breakfast is freshly served every morning, and there is a good variety from which to choose. I am very much a picky eater and my dietary wants were easily tended to by any one of the cooks available (kudos on the egg whites)! My auntie developed quite a rapport with the breakfast crew as well - LOL!
After your dinner, be sure to have a cappuccino; nowhere else will you get a foam topping like the one you will get here!

The rooms are well designed. Special note about the beds --- My husband is well over six feet tall and had no complaints about comfort. The mattress was perfect for him and me! The housekeeping staff is extremely courteous and very professional. Our rooms were always cleaned and perfected at the right time. Sometimes it seemed as if the staff knew our schedules for the day; when we left the room, we returned to made beds, fresh towels and a clean bathroom. Good attention to detail and need!

For those interested in sneaking in an indoor workout (yeah I know), there is a 24hr gym with both cardio equipment and weights.

Thank you again Hampshire Eindhoven for making our first trip to the Netherlands that much more special! Oh what a stay!

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva-Lynne A, Guest Relations Manager at Hampshire Hotel - Crown Eindhoven, responded to this review, July 28, 2014
Dear Michelle,

After reading your review, there is not a lot left for me to say except “Wow” and “Thank you for your wonderful words”!

Customer feedback is vital for us, and I must say that I very much appreciate the fact that you have taken the time to write such a detailed and positive review about our hotel. I will make sure to share it will all of my colleagues.

All of us are looking forward to welcoming you and your family upon a future occasion.

Warm regards from Eindhoven,
EvaLynneA | Guest Relations Manager
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1 review
4 of 5 stars Reviewed July 3, 2014

I have been a regular traveller to Eindhoven on business and have always stayed here. The staff are all extremely friendly and helpful and always make you feel welcome. The hotel is slap bang in the city centre, close to the train station and PSV home stadium. Good restaurants nearby and shops too. The food is nice and my favourite is the Chicken Salad as a main!
Downside is that the gym equipment is way too old and is overdue for a much needed revamp, but you can use the large gym across the road for €5 per session.

Stayed June 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva-Lynne A, Guest Relations Manager at Hampshire Hotel - Crown Eindhoven, responded to this review, July 4, 2014
Dear Oseloka,

Thank you very much for your kind words and lovely to read that you always feel welcome at our hotel.

Regarding your remark about the gym (equipment), I would like to inform you that we are already making plans to update it.

Kind regards,
EvaLynneA | Guest Relations Manager
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Ho Chi Minh City, Vietnam
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 17, 2014

The hotel is located within easy walking distance from the Eindhoven train station, even if pulling luggage. Around the corner - a 10 second walk - is the start of a large pedestrian-only area that's full of restaurants of all types, too many to count. The pedestrian area continues off in many directions, all are fun to explore. The breakfast is good with a selection of hot foods, rolls and pastries, fresh fruit, coffee, and juices, among other offerings.
The two negatives are the limited parking, though a spot has always been available, and difficulty in "turning around" to head in the opposite direction due to the one-way street where the hotel resides.
I recommend this hotel and look forward to staying here on all future visits.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva-Lynne A, Guest Relations Manager at Hampshire Hotel - Crown Eindhoven, responded to this review, June 18, 2014
Dear Schuster,

Thank you very much for this splendid 4-star review!

Unfortunately we cannot change the fact that almost the entire city has “one-way” traffic, but maybe it will make you feel a bit better if you know that it is even a hassle for us (Eindhoven locals) sometimes.

Kind regards,
EvaLynneA | Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United Kingdom
Top Contributor
61 reviews 61 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 8, 2014

I am a regular traveler to Eindhoven for business purposes. The Crown is a good choice every time. The hotel is just 2 blocks from the train station. It is in the city's pedestrian zone, giving it excellent access to restaurants. The breakfast is good and the staff is always very pleasant. The downsides are somewhat small rooms, loud pedestrians at night in the streets below and the workout room is awful - old equipment in the basement.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva-Lynne A, Guest Relations Manager at Hampshire Hotel - Crown Eindhoven, responded to this review, June 10, 2014
Dear Laura,

Thank you for this 4-star review, and I am pleased to inform you that we are busy planning an update for our fitness room.

Kind regards,
EvaLynneA | Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2014

We have had many weekend stays in Eindhoven in the past decade, this was hands down the most friendly and enjoyable hotel stay we've had. (we have stayed in the Pullman, Holiday Inn and Park Palza in the past.) The Hotel team were simply excellent operating nearly as if it were an family hotel with all the benefits of hotel chain standards. Highly recommended. The food in the restaurant out strips expectations and surpasses higher starred hotels.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampshire Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva-Lynne A, Guest Relations Manager at Hampshire Hotel - Crown Eindhoven, responded to this review, June 8, 2014
Dear FHSean,

Thank your ever so much for this beautiful review, your kind words are much appreciated and I will make sure to share them with the entire staff!

Kind regards from Eindhoven,
EvaLynneA | Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baku
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 25, 2014

I stayed in May 2014 for 4 nights in this hotel. Location is perfect. Close to train station, shopping areas, restaurants, cinema.
Room size is OK. You have iron and amenities in the room. Reception and the staff is very friendly and will do all the requests at their earliest.
The problem is with the rooms, window doesn't open. You can't get fresh air. No tea/coffee in the room.
Rooms are clean and nice, big window and nice view to the street. No noise inside neither from outside, no from neighbor rooms; good isolation.
Breakfast is not bad, you have many things to choose from.
Pillows are not so well, so maybe you can think to replace them.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampshire Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva-Lynne A, Guest Relations Manager at Hampshire Hotel - Crown Eindhoven, responded to this review, May 28, 2014
Dear Asuleyma,

Thank you for your feedback, and I am happy to read that you enjoyed your stay in our hotel.

Regarding your remark about the coffee and tea facilities, might it be the case that you have booked a room type without this extra service?

I would also like to inform you that new pillows have already been ordered, and we will have them shortly.

Kind regards from Eindhoven,
EvaLynneA | Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampshire Hotel - Crown Eindhoven

Address: Vestdijk 14-16, 5611 Eindhoven, The Netherlands (Formerly Eden Crown Hotel Eindhoven)
Location: The Netherlands > North Brabant Province > Eindhoven
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Eindhoven
#8 Romantic Hotel in Eindhoven
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hampshire Hotel - Crown Eindhoven 4*
Number of rooms: 130
Official Description (provided by the hotel):
Certified with the Silver Green Key. ... more   less 
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Also Known As:
Eden Crown Eindhoven
Eindhoven Eden Crown Hotel

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