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“Great hotel with great service” 5 of 5 stars
Review of Park Plaza Eindhoven

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Park Plaza Eindhoven
4.0 of 5 Hotel   |   Geldropseweg 17, 5611 SC Eindhoven, The Netherlands   |  
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Ranked #4 of 24 Hotels in Eindhoven
GreenLeadersBronze level
Eindhoven
1 review
1 helpful vote 1 helpful vote
“Great hotel with great service”
5 of 5 stars Reviewed April 4, 2013

Myself and a friend travelled to Holland for a few days we wanted to have a nice hotel for the last night which we received. Storm helped us in every way possible and went beyond to accomodate us and our needs in every way..

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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255 reviews from our community

Traveler rating
    112
    107
    22
    7
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Blackpool, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2013

My Girlfriend and I visited Eindhoven from Blackpool, England on 22nd March 2013 for a music concert. We had initially booked the Crown Inn but I saw the reviews for the Park Plaza and found a price 50 UKP cheaper for the two nights.

Upon arrival we were warmly greeted at reception by a young lad called Marlene who was all smiles and upmost professionalism from the moment we got there to the moment we left.
Marlene upgraded us to an Executive Room as I had joined Club Carlton last year. My girlfriend was overjoyed as this meant we got free Bath Robes and Slippers :-)

The room itself (337) was amazing with electric black out blinds on the windows. There was a flat screen TV (loads of channels including BBC1, 2, and 3), coffee machine, kettle, ironing board and plenty of towels in the bathroom. The SPA shower and bath products were lush. The room did look out onto the car park but views are always restricted in a City Centre Hotel so this had no bearing on our stay whatsoever.

The hotel has a small pool, gym and sauna area with free bottled water. The gym equipment is adequate for a short stay and a 30 minute shortened workout. We did not use the pool so cannot comment on water temperature.

Breakfast was amazing and included in the price for both nights. We also enjoyed the fact breakfast was served until noon on Saturday and Sunday so we used it as Brunch both days reducing the need for lunch - although we did take in Coffee and Cake in the local Department Store.

Eindhoven itself is a business town and there appeared to be little 'culture' to take in so I could not see us visiting again. We were there to see the Symphonic Metal band EPICA at the Klokgebouw approx 3km and 30 minutes walk from the hotel passing the PSV Eindhoven Stadium en route. The hotel is yards from the 'social' centre with loads of small bars which were very busy both evenings with young and old alike having a few sherberts ;-)

Funniest moment of the weekend was asking a Gentleman in the Hotel reception about getting a taxi to the Klokgebouw for the concert on Saturday night. He was genuinely shocked at our intention to take a taxi asking us why we had not just decided to walk, and in the end we did walk both ways and we were glad we did. Everyone in Eindhoven seems to walk and Cycle everywhere even on a night out so maybe it's a cultural thing. I also lost a few pounds despite not being on my normal gym routine so all the walking paid dividends.

I loved the mobile urinals dotted around this area as it prevents blokes from urinating in shop doorways as they do here in Blackpool and England should copy the Dutch for this.

We paid 128 UKP for two nights bed and breakfast for both of us. There was also a local room tax to pay on departure of 7 Euros per night.

Superb Weekend, Superb Concert and Superb Hotel!

Room Tip: Third floor rooms starting 3 (obviously) are the Executive Rooms I think as we were in 337
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 10, 2013

stayed here early march, spotless hotel, great breakfast, 10 minutes walk through demer onto rechtestraat shopping and bar/pub/nightclub streets from the bus/train station. bus 401 from airport[ein] every 10 minutes cost 3.50 euro from ticket machine beside bus stop outside the airport. swimming pool, jym and wi-fi for free in the hotel, also tea/coffee making in the rooms also plus iorning board for tour clothes. pub/bar area is stratumsiend, de markt area, basically when you walk out the main door of the hotel turn right then right again and walking straight ahead... that is the street that brings you on to the nightlife area......best pint guinness trafalgar pub on markt 5 euro, also o sheas irish pub around the corner, good live bands pint of the black stuff 5.30 euro.

Room Tip: dont expect to see the swiss alps from your bedroom window, so i think allthe rooms are the same. ma...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marleen G, Front Office Supervisor at Park Plaza Eindhoven, responded to this review, March 13, 2013
Dear genesisfanIreland,

Thank you very much for your nice review. We really like to read that you have experienced
a great stay at our Hotel and in our beautifull City.
We are looking forward to welcome you again with Park Plaza Hotels.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Espinho, Portugal
Top Contributor
61 reviews 61 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 18, 2013

Over all very good hotel.
Very clean, good sleep, excellent localization, very good breakfast.
Nice swimming pool area wit a gym and sauna.
Free wireless internet in all areas.
Service was great, I had to leave on Saturday at 4am to airport and they have front desk assistance 24h. I was impressed.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marleen G, Front Office Supervisor at Park Plaza Eindhoven, responded to this review, February 25, 2013
Dear Mr. Mzptcan,

Thank you for your response on this traveler’s website. It is real pleasure to read that
you had a great time in our Hotel and in Eindhoven.

We hope to welcome again with Park Plaza hotels.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 6, 2013

Had a very flying visit to this hotel, but on the most part the experience was good. The bar was nice, the room was very well appointed, clean and had everything I needed.

The front of house team were very friendly and helpful, but lacked the ability to tell the time. On numerous occasions at check-in I clarified the time I wanted both my wake-up call and taxi to the airport (in English and Dutch) - both of which were an hour early. My 5.30am wake up call was not what I needed after working into the early hours of the morning.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marleen G, Front Office Supervisor at Park Plaza Eindhoven, responded to this review, February 25, 2013
Dear Mr. Stuart_g69,

Thank you for staying at Park Plaza Eindhoven. It is a real pleasure to read that your
have experienced a good stay with us. We are very sorry to read about the misunderstanding
about times. This is discussed in our teammeeting, and all our staff is made extra aware of the differences per country.

Hopefully this did not effect you choice for your next trip to Eindhoven, we hope to welcome you again!

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Top Contributor
64 reviews 64 reviews
19 hotel reviews
Reviews in 36 cities Reviews in 36 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 6, 2013

I stay at this hotel regularly and they always look after me so well. The staff are very friendly and efficient, always trying to do the best they can for you and I love being able to have a swim in the morning in the clean and well maintained pool.

The menu is quite small, but they are very flexible and the standard of food is very good.

Breakfast is good, fresh and varied.

The beds are fairly comfortable and the rooms have good facilities. They sometimes need a little more attention from a cleaning perspective, but overall it is a comfortable stay.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marleen G, Front Office Supervisor at Park Plaza Eindhoven, responded to this review, February 25, 2013
Dear ChillaChilds444,

Thank you for visiting us on a regular base. It is always a pleasure
to welcome you in Eindhoven. Thank you for your response on this website. We are very
happy that you share your findings with other travellers.

We hope to welcome you on a short notice!

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holte, Denmark
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed December 29, 2012 via mobile

My wife and I spend 3 nights during X-Mas 23/12 to 26/12 wisiting my family in Eindhoven. We arrived late afternoon and after an upgrade check in dor an additional 15 EUR/ night we found the room 336 on the third floor. In the reception we had asked if they could bring a bottle of dry white wine to our room and since this was not happening (waited 1/2 hour) I called the reception to ask - they appologized and after aditional waiting time the "dry" wine arrived. However it turned out to be sweeter than sugar. Two people in a room visiting family in Eindhoven during Christmas can not only deal with 1 roll of toiletpapers for 3 days - even if there were only8 leafs left the maid bended the first paper very nicely and that was it! We asked the reception once - we had an ekstra roll brought up, but next evening it was the same again. When we cheked out we brought the bad wine to the reception (one glass was missing in the bottle) but they would not accept the complaint since we should have done that the first evening we arrived (after 810 kilometers of driving from Copenhagen). So - Management team - you will certainly face a task in 2013 to bring back the level of service.

Best Regards

Hans Gylov
Holte
Denmark

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Plaza Eindhoven

Address: Geldropseweg 17, 5611 SC Eindhoven, The Netherlands
Phone Number:
Location: The Netherlands > North Brabant Province > Eindhoven
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Eindhoven
#2 Luxury Hotel in Eindhoven
#2 Business Hotel in Eindhoven
#4 Romantic Hotel in Eindhoven
#5 Family Hotel in Eindhoven
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Eindhoven 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Park Plaza Eindhoven Hotel Eindhoven
Mandarin Eindhoven
Eindhoven Mandarin
Eindhoven Park Plaza

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