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“Multitasking staff” 3 of 5 stars
Review of Bastion Hotel Breda

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Bastion Hotel Breda
3.0 of 5 Hotel   |   Lage Mosten 4, 4822 Breda, The Netherlands   |  
Hotel amenities
Ranked #9 of 14 Hotels in Breda
Orebic, Croatia
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
“Multitasking staff”
3 of 5 stars Reviewed October 22, 2012

Very average hotel only for bussines time. Stayed 3 nights, room was good but i was expecting shower glass guard instead of plastic curtain. On arrival day we took dinner but steak and potatoes was disaster cooked. Staff is friendly but multitasking at front desk,bar and restaurant also, like Nescaffe 3in1. Strange thing for me also was door bell for main entrance in hotel, arrived around 11PM in hotel and then you need to wait few minutes until multitasking staff can hear the bell and leave you in your well paid room. Quite far away from city. My room was quiet for sleeping (603) but my colleague (600) has heard every train passing.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Breda, responded to this review, October 26, 2012
Dear guest,

Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership.

I hope you accept my apologies ,

With kind regards,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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12 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Any
English first
Colchester, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 17, 2012

Hotel is quiet & comfortable with good food but is for business users or tourists on route to other destinations due to its location just of the motorway. No complaints there.
My suggestion would be to check your bill on departure & make sure that the till receipt if you get one ( we did for 1 room but not the other) matches the printed bill. Unusually my credit card was debited in advance. I emailed hotel with my complaints but have not had a reply after 7 weeks.
Good hotel but spoilt for us by double charging on 1 room.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worthing, United Kingdom
1 review
2 of 5 stars Reviewed September 21, 2012

The was fine and the reception staff at check-in and check-out were very friendly and helpful. However, After I'd checked out I remembered that I'd left my Amazon Kindle on the bedside table. I called the hotel immediately and unfortunately the helpfulness stops there. I was advised that nothing had been found in the room and they would call me the following day after speaking to the cleaner. I heard nothing back. I called again, and there was no interest in helping me in finding the missing item. I also contacted the hotel using the Contact form on the web site and again I've received no response.
I'm due to spend a lot of time in the area and have now decided to stay at another hotel.

Stayed September 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Breda, responded to this review, September 26, 2012
Dear guest,

Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership.

I hope you accept my apologies ,

With kind regards,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bastion Hotel Breda

Address: Lage Mosten 4, 4822 Breda, The Netherlands
Location: The Netherlands > North Brabant Province > Breda
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #9 of 14 Hotels in Breda
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bastion Hotel Breda 3*
Number of rooms: 85
Official Description (provided by the hotel):
Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. The Bastion Deluxe Hotel Breda offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, air-conditioning and relaxing lounge chairs. The hotel also offers a fitness room which guests can use for free, air-conditioning and free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / accessibility The Bastion Deluxe Hotel Breda is situated near Breda along the A16, which makes the hotel well accessible by car. In the area guests can undertake a variety of activities, like a day to the amusement park the Efteling or to the city Antwerp. In Breda you will find nice terraces, cafes and restaurants around the "Grote Markt." A beautiful church is one of the eye catchers in the centre of this Burgundian city. Rooms The hotel has 45 comfortable deluxe and 40 comfortrooms. The comfort rooms are equipped with a television, telephone, a modem, air conditioning, a bureau, a safe, free coffee and tea making facilities and a bathroom with a shower and toilet. The deluxe rooms are more spacious than the comfort rooms and are extra equipped with a bathroom with bath, toilet and hairdryer. Food & Beverage The hotel serves breakfast on weekdays from 06:00 to 09:00 and in weekends from 07:00 to 10:30. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 until 23:00 for lunch and dinner. The hotel bar is open until 23.30. ... more   less 
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