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“Excellent!” 5 of 5 stars
Review of Hotel Zenden

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Hotel Zenden
3.0 of 5 Hotel   |   St. Bernardusstraat 5, 6211 HK Maastricht, The Netherlands   |  
Hotel amenities
Ranked #16 of 38 Hotels in Maastricht
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2009

This hotel is totally renewed in a very modern way. Rooms are totally white with design (Allessi) furniture. Personel is very helpful and kind. Breakfast is good. The situation is ideal. In a quiet street next no the centre. Do not hesitate.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 7, 2007

We visited this hotel in early january. We had booked in in november and when we were checking out and wanted to pay, they told us it was 20 euro more expensive then when we booked it initially. we complained about this, but they said it wasn't their problem and we had to pay. Furthermore the hotel is located in a fitness center and there is a bad odor of sweat and chloride in the halls. Our room was very noisy. we could hear everything, outside, in the hallway, in the adjacent room and our toilet kept dripping all night. In other words, we would certainly not recommend this hotel. We received bad service, the staff was rude, it had no parking so we had to pay an extra 20 euro a night for that and the room was very noisy.

  • Liked — getting to leave it
  • Disliked — noise, rude staff
  • Tips/Secrets — don't go here
  • Stayed January 2007, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nightmoves, owner at Hotel Zenden, responded to this review, October 4, 2009
As of september 2009 the hotel is completely renovated and re-designed and has had a change of management team. Thus this review does not reflect the current status of the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Zenden

Address: St. Bernardusstraat 5, 6211 HK Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Bar / Lounge Free High Speed Internet ( WiFi ) Suites Swimming Pool
Hotel Style:
Ranked #16 of 38 Hotels in Maastricht
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Zenden 3*
Number of rooms: 19
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