The hotel is located in a fantastic area of the city. Very centrally located, next to the shops, restaurants and bars.
The Front Desk staff was very friendly and helpful and provided us with the information we needed.
Some things I found strange are that there is no cleaning of the bedrooms. We were informed that once every 3 days Housekeeping cleans the rooms. For the price we paid (118e per night excl breakfast), I expected more service there. The same applies to the opening hours of the front desk, during the weekend they are open until 3pm only.
The room itself was spacious and bright, but very minimal. No storage space for clothes and luggage, only 3 small drawers in the bathroom and no cupboard.
The TV behind the mirror is very fashionable, but not practical. You can't operate the TV with the remote control, as the mirror blocks the signal.
The hotel is situated in a lovely small street, but my guess is that the building itself is fairly old. This meant that it was very noisy with squeaking stairs and lots of noise from the neighboring rooms.
I might stay again mainly for the great location and friendly staff. In terms of atmosphere and service, I would probably look for another hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Venere, Odigeo, Priceline and Agoda so you can book your Hotel Zenden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.