Rather than a hotel this is more like a fine restaurant with rooms above. It looked and smelt like it was probably the best restaurant in Maastricht but unless you booked in advance, even as a single person, you will not get a table. Do not be fooled by the photo advertising this place that shows a lovely terrace with people sitting eating and drinking. You will not be allowed to sit there, it is only for pre-booked restaurant guests and the terrance is not on the street front it is an internal one. The staff only seemed interested in the restaurant guests. There is no one at reception when the restaurant is open. On arrival I had to stand in the door of the restaurant like a lemon until I managed to attract someone's attention. They then took my suitcase, shoved a piece of paper in my hand with directions to the parking, a few streets away. On my return, again there was no-one in reception but I found my suitcase in the main thoroughfare to the restaurant, not even in the reception area! Anyone could have picked it up and walked off with it. Again I had to enter the restaurant to find someone to tell me where my room was and give me a key. Before I could ask for the WIFI code or where the lift was, they had left so I had to enter the restaurant and try to attract another person's attention to ask these questions and whether I could have a meal. I was told they were fully booked. On asking if they could suggest anywhere else I could eat in the city, they said they doubted I would find anywhere as it was a Saturday night and then pointed left and straight ahead and said I might find something that way or that way.
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