Travelled as a lone traveller attending a conference at the local University. Had a very pleasant 3 night stay over all.
Staff were friendly and welcoming. I messed up setting my safe password and it was rectified instantly.
My room was very clean. The beds were very comfortable indeed, crisp white sheets and lots of comfy pillows. There were blackout curtains on all the windows. The room also had an ample wardrobe, lots of nice lighting and a desk and chair. There was a very large television, telephone, hairdryer etc. All exactly as you would expect and in good working order. The bathroom was large, warm, spotlessly clean and had a huge deep bath and great shower with ample hot water. Although the hotel advertised free wifi I must admit that the quality of the signal I got was so low it was impossible to use Skype and I only managed to check emails once during the whole 3 day visit. This is disappointing if you are relying on having internet access for work purposes.
I had breakfast on all three mornings and it was a typical continental-style help yourself buffett with lots of choice of breads, fruits, juices, cereals, meats, cheeses, etc.
My main criticism of this hotel isn't a major one and is easily overcome - noise from outside at night. Although the street is incredibly quiet the windows keep out no noise whatsoever. I was woken numerous times during the night by people riding pushbikes, the odd car, people walking and then when the pigeons started in the early hours I actually thought they were inside the room with me.
My tip, bring your ear plugs because the location of this lovely little hotel is well worth it. A few minutes walk from all the shops, bars, cafes and sights of Maastricht.
If I ever have the pleasure of going to Maastricht again I would rebook without hestiation.
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