I was a little thrown off arriving being that the entrance is a very busy restaurant - you must navigate your luggage through tables and diners to the back wall where there is a small desk to check-in.
The room was very clean and comfortable, staff extremely accomodating and friendly. Location can't be beat as far as staying in Maastricht goes. The room was snug, a "double" was very comfortable for a solo traveller, but leaves me dubious about squeezing two people and luggage in there. Overall, I'd have given this hotel flawless marks, except... I completely froze during my stay there!
There was no ability to control climate (read: heat) from inside the room. The building is old and charming, so it's expected that some things are aged, but it has been updated in a good modern fashion. However, this is nearly completely undermined by the small fact that the windows are not sealed or reinforced and extremely drafty. Having stayed in November, this was unpleasant enough to sully an otherwise great hotel. The window in my room was directly over the head of the bed and I had a steady cold breeze wafting down over my head all night long. I pretty much froze in there over night... I was so cold to the point of being uncomfortable - in spite of layers, using both down blankets, AND the fleece blanket in the closet (wrapped over my head)!
Also, the bathroom was very small... The toilet is practically inside the shower, but this is a survivable thing. The worst part was freezing inside the room.
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