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“Unusual hotel” 4 of 5 stars
Review of Kruisherenhotel Maastricht

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Kruisherenhotel Maastricht
4.0 of 5 Hotel   |   Kruisherengang 19-23, 6211 Maastricht, The Netherlands   |  
Hotel amenities
Ranked #3 of 38 Hotels in Maastricht
Den Haag
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“Unusual hotel”
4 of 5 stars Reviewed April 30, 2014

We stayed in this hotel for two nights in April 2014. The hotel is unusual in that it was originally a church. The inside of the hotel is really beautiful. The Prestige room we stayed in was very nice and comfortable. After checking in a gentlemen from reception escorted us to our room explaining various features of the hotel along the way. All the staff we encountered were friendly and helpful.
The hotel is in a great location and we would definitely consider staying here again.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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274 reviews from our community

Traveler rating
    149
    91
    23
    9
    2
See reviews for
33
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Amsterdam
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 28, 2014

Beautiful hotel, excellent location, friendly staff. Our room in the main building was spacious and beautifully decorated. Water pressure in the shower must be improved, in our room this was below standard. Unfortunately there is no wifi in the rooms, with modern technology this is unacceptable.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
135 reviews 135 reviews
46 hotel reviews
Reviews in 55 cities Reviews in 55 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 13, 2014 via mobile

This is a very unusual and different designer hotel in an old church and cloister. It has been very cleverly modified leaving the church windows and walls totally untouched to good effect and using the space in the cloisters for lovely rooms. We had a dinner and two breakfasts and the food was reasonable and the service generally friendly. It did run out of food on the second very busy breakfast which is really not very good and the staff consequently stressed a bit which has lost them an excellent. It was still very good though. Great location for the centre of town. There are lots of other eateries there some of which I am sure would rival the dinner in the hotel. Worth a trip, worth a stay, worth exploring further

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2014

We stayed 2 nights and it was wonderful. We had a big room, and the service was very nice and friendly.
Breakfast was good, and the location is excellent.
very close to the main square.
It's an adventure to stay here !

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA
Top Contributor
53 reviews 53 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 5, 2014 via mobile

Great architectural concept, beautiful public spaces, but don't get stuck in"annex" where rooms are in separate building, windows open to street, so need to keep blinds shut or people walking and delivery truck drivers look in. Also very noisy with hotel delivery trucks idling outside room.
Hotel has no regular wifi. Took 40 min for attendant to set up special device in room.

Restaurant - interesting menu - now all "small plates". Poor service. As hotel guest with reservation, they tried to sit us between open service area and elevator. Waiter inconsistent. Overall not worth it. Most of same menu available in bar with much better service.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter, Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 30, 2014 via mobile

I won't repeat what other reviewers have already said about the building design and decor. It is all incredible. What I would like to add is the level of service we received from the front desk. This hotel probably had the best service of any I have ever stayed at. They arranged for car services, dining reservations, shipping packages and never missed a beat with anything we requested of them. One night we even sheepishly asked for a dinner reservation for 7 people at 8:30 at one of the busiest restaurants in town- at 8:00. Five minutes later, it was done and we had our table. That's impressive! We also had dinner at their sister property Chateau Neercanne one night which was a special treat enjoyed by all.

We stayed in the building out back, and found it very comfortable and quiet. It even had heated bathroom floors and a built in pants presser. The closet space was small, but they offered to bring in an extra rack, so no complaints there. The room was very well equipped with a hair dryer, extra pillows, and room safe. The location was convenient to the beautiful old church, shopping and restaurants. If I'm ever lucky enough to visit Maastricht again, I'll definitely be staying here! I highly recommend this property.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luxembourg
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 15, 2014

This is a hotel that you should not miss. It is the most expensive in the area but how many times you will have the chance to stay in Maastricht? Go for it and you will have a lot of memories to remember and talk about this old monastery turned to a hotel in Holland.
Will not review further as all the other positive reviews depict the proper image of this elegant hotel.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kruisherenhotel Maastricht

Address: Kruisherengang 19-23, 6211 Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Maastricht
#2 Romantic Hotel in Maastricht
#3 Business Hotel in Maastricht
#3 Luxury Hotel in Maastricht
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Kruisherenhotel Maastricht 4*
Official Description (provided by the hotel):
Entrance of the Kruisherenhotel, an ancient monestary and church converted in a hotel and restaurant ... more   less 
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Also Known As:
Kruisherenhotel Maastricht Hotel Maastricht
Kruisherenhotel Hotel Maastricht
Maastricht Kruisherenhotel Hotel

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