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“A unique experience” 4 of 5 stars
Review of Kruisherenhotel Maastricht

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Kruisherenhotel Maastricht
4.0 of 5 Hotel   |   Kruisherengang 19-23, 6211 Maastricht, The Netherlands   |  
Hotel amenities
Ranked #1 of 38 hotels in Maastricht
San Francisco, California
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“A unique experience”
4 of 5 stars Reviewed October 1, 2013

It was a unique experience staying in a hotel that has been converted from a monastery. The architecture is stunning, full of character and very nicely designed to mix the old with the new. I really liked the courtyard area and highly recommend the sliders as a snack.
The bedroom and bathrooms are lovely, very arty rooms! Great customer service and good local knowledge. The Michelin star restaurants in this area are fantastic!

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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269 people have reviewed this hotel

Traveler rating
    145
    91
    23
    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Northern Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2013

Stayed overnight booked through Andre Rieu Travel as VIP guest. Hotel is something of a misnomer for this amazing and beautiful converted monastery. Room was fabulous, food outstanding and the service first class. A very special and memorable experience.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 26, 2013

The first thing to say about this hotel, and the thing that will define your impressions of your stay, is that it is staggeringly beautiful.

This is not one of those 'design hotels' where the attraction is only skin deep, or where the design is at the expense of practicality, or where the opulence just starts to look a bit crass or over the top.

This is a hotel whose every corner has been thoughtfully and tastefully decorated, a converted church which manages to retain the splendour of the original building with the startling finish of a modern boutique hotel. Each room is individually styled and the beds are fantastic, coming with a choice of pillow.
.
The communal areas, particularly the bar, are like being whisked to the hippest parts of New York, but without the attitude and with the space to relax.

Yes, it is pricey, but if you are in the market for a hotel with a genuinely unique and quality feel, you will not feel like you have been ripped off.

The reason I have given this four rather than five out of five is because of some mistakes, none of which spoilt our experience. The room was not cleaned one day because a night lock on the inside of the door had been triggered as we left the room. It was dealt with and cleaned that evening instead but no one apologised. One of the sinks was blocked. And the first draft of the bill featured breakfasts we hadn't had. They were removed, though again no apology.

As I say, none of those things would stop me wholeheartedly recommending this delightful, friendly hotel in a city which is completely overlooked by many.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washingtonville, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2013

I stayed in this hotel with my husband for Andre Rieu concert. Staff was very polite and helpful. Food was excellent and breakfast with so many choices that can satisfy anyone's taste. Later on we travel through Europe and stayed at many hotels but breakfast choices were the best in Kuirsherenhotel. Rooms were modern and comfortable. I also liked location of the hotel walking distance to Vrijthof plaza where concert took place and also close to shopping and sightseeing. Maastricht is beautifull and hotel (former monastery) makes nice landmark. I highly recomend for anyone to stay there.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2013

This hotel is really excellent. I booked it through the website of the hotel after having spoken to reception. We booked the superior room and it was a real experience. The features of the old monastery are clearly visible in the room but it has all the comfort you would expect from this class of hotel.

Highly recommend this place.

Room Tip: When booking online, you have an option to book non refundable with breakfast included, later it wil...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 28, 2013 via mobile

We loved being here. It's a gorgeous hotel. Really a beauty. Definitely NOT for young kids though.
The only con and a big one- no wifi in the rooms. It was really a big thing for us. And even to have Internet access in the room you have to pay about 10 euros a day. This should have been free of cost considering they don't have wifi in the rooms.
That having said the service was amazing.
Do take time to go through the bills when you check out. We were charged for breakfast for 2 everyday when we didn't have breakfast even once. They were quick to remove the charges once we brought it to their notice.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 22, 2013

My husband and I stayed privately and as part of the Andre Rieu 2013 Vrijthof Concert VIP package so when we arrived at the hotel we were a little anxious that both bookings had been made correctly. However, everything was perfect, bookings, room, food, and service. The staff were excellent. Nothing was ever too much trouble for them. We thought that perhaps the charge of 30 euros per night for car parking was a little expensive. Highly recommended.

Room Tip: for the ultimate experience choose a suite
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kruisherenhotel Maastricht

Address: Kruisherengang 19-23, 6211 Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Maastricht
#2 Romantic Hotel in Maastricht
#2 Family Hotel in Maastricht
#3 Business Hotel in Maastricht
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Kruisherenhotel Maastricht 4*
Official Description (provided by the hotel):
Entrance of the Kruisherenhotel, an ancient monestary and church converted in a hotel and restaurant ... more   less 
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Also Known As:
Kruisherenhotel Maastricht Hotel Maastricht
Kruisherenhotel Hotel Maastricht
Maastricht Kruisherenhotel Hotel

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