The hotel is not located in the center of Maastricht city, but in the business area. This didn't affected us since we were by car, but I can imagine that people without own transport finds this not convenient.
The rooms are clean and spacious. The bed was too soft for me. The bathroom is very clean and our room had a separate bath and douche cabine; which I really loved.
The hotel staff could be a little bit more friendly; especially the lady who manages the breakfast area. She was shouting on the staff in the middle of the restaurant, which is not very nice against the guests.