My wife and I booked for three nights. Our card was debited as soon as we arrived, no explanation offered, although on paper we had an option to pay when we checked out. Our room was rather drab and uninspiring for the price (Euro 140 per night for first two nights). Tiny TV on wall-bracket, showed only Dutch TV channels, no international ones. Domestic fridge in entrance vestibule (not switched on) passed as a mini-bar, stocked with two bottles of water and two tins of warm cola. No air-conditioning in room. Bathrobe for one person only. No shower cap (issued at the desk at my wife's request).
Lighting was quite inadequate. Bedside lamps fitted with upward-facing reflector spots that shed weak light on ceiling but rendered bedside reading impossible. Other lights were dim economy-style jobs, this contributed to gloomy ambience.
The room was of a good size, as was the 'wet-room' with decent walk-in shower.
The safe provided was mounted on the top shelf of the fitted wardrobe, not at all accessible by my wife who is 5'4" tall. I could put stuff in it, but couldn't see it after doing so, and had to swish around blindly with my hand to recover items that weren't visible. I'm 5'6" (average height).
Decor on the ground floor and lobby was OK but reception, bar and breakfast lounge rather cramped together. On the second floor anyone leaving the lift could be startled to encounter a huge life-sized resin statue of Jesus (Sacred Heart) with mournful expression and hand raised in blessing. Goodness knows what possessed the manager to install this on a landing, the receptionist said it scared some guests.
The Hotel offers limited free on-street parking. When all free places are full the hotel compound offers secure parking at Euro 8 per night. We didn't take meals, but the hotel offers a decent bottle of wine at Euro 9.45.
The hotel is on the commercial side of the river, well-served by buses to the centre, and by the train from a station no more than 150 metres away. Again, very sterile and - at night - rather intimidating. But it's very quiet too, no traffic noise at all.
Service was a bit off-hand and brusque, although the night-receptionist was friendly and obliging. We wouldn't pay such prices again for what's offered, not really value for money.
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- Also Known As:
- Randwyck Hotel Maastricht