My granddaughter and her friend stayed here in July 2013. The hotel is a short walk from one of the train stations in Maastricht and is very modern and clean. However, it is quite a walk from the town centre. They both enjoyed their stay but at the end of the week when they paid their bill they were overcharged city taxes. The hotel billed them for four people instead of two. They realised when they got home and emailed the hotel who said that they would refund it to my grandaughters friends credit card. However they have still not received the refund and their most recent emails were ignored this is nine months later. Appalling customer service!