I will be very specific in my review just to make it very objective.
Starting from expectations I have to mention that when you book into a 4* property you expect certain room size and quality as well as amenities such bar, restaurant, gym etc.
When for a single room or double room you get a room with 4 permanent beds you realize this is not 4* property.
Bathroom is tiny with terrible shower gel and soap not to mention the broken toilet seat. The towels were that kind with plastic that don't dry out the water on you!
The entrance lobby is bar, restaurant and breakfast area and therefore before getting out of the hotel you get the "nice" kitchen scent of fried food, that is if don't go near the smoker's lounge and get the combined kitchen-cigarette scent!
The gym, forget it! One treadmill, cross trainer and bicycle and steam bath in the attic in a very tight area! Not to mention that they looked run down !
So, it's a NO WAY !
They were trying to explain me that this is a city hotel and therefore 4* is different. REALLY?
- Official Description (provided by the hotel):
- Bastion Hotels stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. The Bastion Deluxe Hotel Maastricht Centrum offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, air-conditioning and relaxing lounge chairs. The hotel also offers wellness facilities, which guests can use for free, air-conditioning and free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / accessibility Bastion Deluxe Hotel Maastricht Centrum is located in the centre of Maastricht. Maastricht knows twenty ages of history, that are still visible in the town centre. The churches, treasure rooms and houses show a rich history, together with the city walls and the tunnels. From the hotel cities like Liege and Aachen are well accessible. Rooms The hotel has 119 comfortable deluxe rooms and 4 family rooms. The deluxe rooms are equipped with a television, a bureau, a safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. The family rooms have the same facilities as the deluxe rooms, but there are 4 individual beds. The suites are more spacious and are extra fitted with 2 separate beds and a sleeping sofa. Food & Beverage The hotel serves breakfast on weekdays from 06:00 to 09:00 and in weekends from 07:00 to 10:30. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 until 23:00 for lunch and dinner. The hotel bar is open until 23.30. ... more less
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- Also Known As:
- Bastion Deluxe Hotel Maastricht Centrum