From the outside the hotel doesn't look all that inviting but once you enter its doors you begin to be charmed by the old Dutch style; chandeliers, dark wood paneling, antique furnishings and ambience aplenty. Our room was well equipped (though inexplicably the only soap in the room was in a dispenser in the shower) and spacious but marred by a lack of a good light - the room was always in gloom as it lacked a central light fitting and one of the free standing lights (a cheap steel standard lamp) was broken and another lamp needed a new bulb.
Sleep quality wasn't great as we could hear loud creaking of floorboards from the room above, some noise from other rooms close by and noise from nearby businesses and people on the street. Take some ear plugs is my advice.
Cleaning of the room was cursory - glasses used were only washed once during our three night stay, bed sheets were not changed and if you open the large windows the exterior of them is very dirty: though you really didn't want to open them that often as there is a lot of noise from street level and neighboring businesses.
Breakfast is very nice with a good choice and served in a lovely room steeped with a feeling of history - though seating is somewhat cramped. The staff were very polite and professional. The breakfast experience isn't laid back - 'stuffy' is a bit too harsh but if you like old world manners and deference then this may be perfect for you.
A side point - whether you agree with people smoking certain substances or not, I would argue that the mayor of Maastricht has got it all wrong by banning foreign tourists from the coffee shops - you will see signs all around the city explaining how Maastricht is different to every other Dutch city. The hotel is situated close to the waterfront and near a couple of said coffee shops but that was not a problem in our experience. The problem was the drug dealers hanging around very near the hotel on street corners looking for foreigners who want to buy some weed. How this is better than letting people enjoy their interests in private, legal shops is beyond me as we had to walk the gamut of the dealers every time we wanted to go to the waterfront and this marred our experience of the city.
Having said all of that Maastricht is a lovely place with plenty of cool bars and restaurants, and the people are very friendly and open. There is plenty to see and do and if you like shopping you will not be disappointed.
Note - there is no night porter at the hotel and last check in is at 11pm. We would like to thank the young man who waited for us as we arrived on a marathon trip from the South of France at 11.10pm!
If we stayed in Maastricht again we would certainly consider this hotel: staff are friendly, the hotel has charm and it does have secure parking (though that comes at a price of 20 Euros a night!) as well as a great location only five minutes walk from the centre of town.
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- Also Known As:
- d Orangerie Maastricht