Check-in was smooth and friendly. We were given an attic room on the third floor as we had booked a triple room. Positives on the room - large room, large bathroom, nespresso, cute furnishings. Negatives on the room - poor lighting (it was quite dark in the room even with all the lights on), when we checked in - the third bed wasn't made up for the third person when we checked in and there was no towels for the third person, there was an empty heineken bottle on the coffee table, and the table was dirty, and the safe wasn't working properly. On the plus side - a great young man carried our bags up for us when we checked in and back down to the lobby when we checked out. The staff always had smiles on their faces and were friendly, and we did have a good stay in the hotel once we got some of the issues with the room sorted. Our room faced the street - so it was noisy at night when the bars/ pubs emptied out, but was otherwise quiet. The breakfast served was good - and I enjoyed it. The hotel was in a good location - the Market Square is just down the road and a close walk to the main attractions around town, and the Maas river was just around the corner. Overall a nice place to stay in, and I will be back.
- Also Known As:
- d Orangerie Maastricht
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