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“Dirty old lady” 2 of 5 stars
Review of Amrath Hotel DuCasque

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Amrath Hotel DuCasque
4.0 of 5 Hotel   |   Helmstraat 14, Maastricht 6211 TA, The Netherlands   |  
Hotel amenities
Ranked #28 of 37 hotels in Maastricht
Amsterdam, The Netherlands
Top Contributor
115 reviews 115 reviews
24 hotel reviews
Reviews in 43 cities Reviews in 43 cities
50 helpful votes 50 helpful votes
“Dirty old lady”
2 of 5 stars Reviewed October 6, 2013

One of the oldest and most central hotels in Maastricht is definitely ready for a complete makeover which, according to the friendly concierge is bound to commence soon. Until that time this is a place worth avoiding. For about 130 euro's there are better places in Maastricht to lodge, places where your predecessor hopefully has not left his/her clipped toenails, where the bathroom does not go back to the 70's and if it does, is called design, places where the sewer is not saying hello in a nasty way after some rain and places where a room is something else than a closet. In short, one of the worst hotel experiences this year despite the friendly and helpful staff.

Room Tip: The best tip for choosing a good room here is either to wait till they have done a renovation or boo...
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  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 people have reviewed this hotel

Traveler rating
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    18
    30
    12
    6
See reviews for
5
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4
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Washington
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 2, 2013

Its an interesting hotel, had to get used to leaving the huge skeleton key at the front desk. However, the staff was helpful and even accepted American Express. Nice view of the square and I would stay again if I visited again.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boynton Beach, Florida
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 1, 2013

This hotel has a great location right in the middle of everything and our room had a great view to the cathedral and the main town square. They claim to be a 4 star hotel but I would only give the about 2-3 stars. The rooms were very tired and drab and the interior is in need of an upgrade. They are working on the exterior so maybe the inside is next. It was not a bad experience but nothing special. Please note that there is no A/C and the room was a bit noisy.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lethbridge
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 6, 2013

Stayed at this hotel in mid May for several days while attending a conference. The location, next to the square, was excellent. The only other positive aspect about this hotel was the friendly breakfast server. Otherwise, our room was very shabby with water stained curtains and mold around the bathtub. The décor was tired and mismatched. It was depressing to return to this site at the end of each day. The front desk staff were indifferent and unwelcoming. We would not stay here again.

Room Tip: Ask for a renovated room!
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  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hay-on-Wye
Top Contributor
75 reviews 75 reviews
38 hotel reviews
Reviews in 46 cities Reviews in 46 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 15, 2013

We were walking the Pieterpad with a small group of family and friends and occupied four rooms at this hotel for one night. Our rooms were quite adequate with all the usual facilities. There was free coffee at all times in the foyer of the hotel. The location is excellent for walking round all the interesting sights of the town, and right next to Vrijthof square. In fact the breakfast room of the hotel has a balcony overlooking the square.

Breakfast was excellent with a good selection of food.

The hotel has a free secure car park just across the street. You need a card to get in, so stop for a couple of minutes in the loading bay outside the front door of the hotel while you pop in to get your card. n.b. once you drive out of the car park you cannot re-enter!

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 13, 2013

Stayed here for two nights two years ago and last week stayed again for only one night. The rooms are very basic, clean comfortable beds, but cleanliness was lacking in the curtains and the carpets near the windows. Desperately in need of a make over this is not shabby chic - just plain shabby. Breakfast is extra and was similar in standard to that of 2011. In fact I feel the scrambled egg was the same. The same lady is in charge of the dining room and I was pleased to see this year she had somebody to help her.
All in all overpriced but the location is superb

  • Stayed July 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed June 30, 2013

Great location for just about anything. Walk to restaurants and shopping on the square in this wonderful little town! I like that they use actual keys and you don't keep the key. You give it to the front desk when you depart and pick it up when you return. Service was average. My room was not as updated as some of the others, but I didn't mind. It was clean and the view was nice. I didn't eat at the restaurant. I rarely turn the TV on when traveling, but I had heard about the tourist channel in Maastricht and wanted to check it out. It was fantastic entertainment. Check it out for sure... I will go back to Maastricht someday, and I would probably stay here again, price and location really can't be beat.

Room Tip: ask for a recently updated room
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Amrath Hotel DuCasque

Address: Helmstraat 14, Maastricht 6211 TA, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service
Hotel Style:
#13 Luxury Hotel in Maastricht
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Amrath Hotel DuCasque 4*
Official Description (provided by the hotel):
Appealing Old-fashioned Hotel housed in a former Coaching Inn, facing Vrijthof Square, with entrance on Helmstraat. ... more   less 
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Also Known As:
Amrath Hotel Maastricht

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