My husband and I booked a weekend at this hotel recently and were disappointed. Following advice from Tripadvisor reviews I booked a comfort room. When we arrived after a two hour drive we were met with a slow reception area. The check in process seemed lengthy, aggravated by a somewhat peculiar set up for the parking garage, which cost 25 euros a day, and in addition they placed a reservation on my card which has yet to clear!
The room was clean but dark and dull, no carpeting, no colour anywhere and the bathroom had been renovated but with some of the original features (the ones that are expensive to replace) having been shoddily repaired. There was a lot of noise from the corridors and every time the people opposite us left or entered their room ours shook from the door slamming. The corridors are long and dark, which is a bit oppressive. The Nespresso machine didn't work. We enjoyed the free minibar and were surprised that there is a full set of satellite tv channels (Sky, I think).
Breakfast on the first day (at 19 euros per person) was nice, except for the man at the eggs station who seemed to intimate most people away from ordering eggs. On the second day (Sunday) the breakfast area was absolute chaos and the man at the eggs station was actively intimidating/not even doing anything to the point where the guests were cooking their own eggs. Breakfast items were not refilled after they were finished so if you came in late you just had to eat what was there rather than having the full breakfast available. The most annoying aspect was being asked, while sitting enjoying a coffee after breakfast, if we intended to eat anything else, and when we said no, having the tables and chairs removed loudly from around us. Very offputting.
I wrote a review about our experiences at Harry's which you can read if you like. In total our weekend, including dinner at Harry's and two nights accomodation and parking, a box of bonbons and a Maastricht vlaai came to over 500 euros. I paid in cash, but the reservation for the accomodation is still on my card. I'm not sure that there was any value for money here, and it certainly wasn't the romantic experience we were hoping for.