Satyed there for 4 nights. Though rooms are too small but still manageable for single occupant.
Food is excellent. Choice of food and wine is wide and whatever you order is served with exceptional touch. Excellent food.
As for staff, they are very cordial and very prompt. I had an issue with bathroom sink and two pin laptop adaptor. They were quick enough to resolve the issues.
Overall, very nice people to deal with specially Steven and Linda were too cordial and humble at all times.
The Banquet hall couldn't be any better for conducting business meetings. may be, they can improve upon the LCD projectors that they use.
Only negative may be is the rooms are separated by thin wall and also the floors are wooden, I guess because of which its very disturbing at night because you can hear foot steps of people walking outside on corridor and also noise of flush of neighbouring rooms.
Still, Overall, a must stay while in Maastricht.