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“Our one night stay in Novotel Maastricht” 4 of 5 stars
Review of Novotel Maastricht

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Novotel Maastricht
4.0 of 5 Hotel   |   Sibemaweg 10, 6227 AH Maastricht, The Netherlands   |  
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Ranked #10 of 38 hotels in Maastricht
Trollhattan, Sweden
1 review
“Our one night stay in Novotel Maastricht”
4 of 5 stars Reviewed September 18, 2013

Overall the hotel was really nice, room was nice, shower great and the bed extremely comfortable! No noise from roads or other guests. We did not buy the breakfast which was really expensive and didn't use the restaurant in the evening for the same reason. Our room overlooked the small swimming pool and also a huge pile of rubble from major construction work close by. However this did not really distract us. There was a free hotel shuttle bus available to take guests into the city centre (it ran on an hourly basis up to 1815h), just need to prebook spaces at the reception desk. Overall enjoyed our stay and would be more than happy to stay there again.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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474 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Sandhurst, Berkshire, UK
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 29, 2013

I've used Novotel Maastricht many times, was always my hotel of choice when visiting town ( which is usually 2 to 3 times a year). They have recently refurbished the reception and bar area, which looks nice and fresh, if not a little lacking in atmosphere. However we saw a marked drop in service. On a busy Friday (The spa GP weekend) at 5pm only 1 person was manning check in and we queued for some time, whilst friendly he wasn't very quick. We then had problems with the shuttle bus, the hotel favouring non checked in guests and the cab they booked failed to turn up so i had to drive us all in to town for dinner one evening. The rooms are starting to tire and the maids did not fully replenish the rooms. It didn't help that the fire alarm went off at 5am one morning either. Very disappointed it seems to be going backwards !

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brigg, United Kingdom
Top Contributor
57 reviews 57 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 26, 2013

I stayed here as a base for the Belgium Grand Prix

Hotel rooms are good and clean.

Bad points
Location - it's quite away from the station and the city centre. There are no amenities around the hotel, city centre is a 15 minute walk away.

Breakfast - overpriced and poor service. Tables not cleared and long wait for hot good to be replenished.

I'd stay here again but would not touch the breakfast again .

  • Stayed August 2013
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 16, 2013

We stayed here while driving around Europe. I chose this hotel because I had read that it was good for families and that was truly the case. The hotel has a pool, playground, video game area and ping pong table. It was a little out of town, but they have a shuttle that brings you to town. On the way back we took a taxi which wasn't too expensive. It was actually nice to stay out of the city a bit, and let the kids unwind and have some fun time during our trip. Room was adequate also. I have nothing to complain about.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Southport, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 5, 2013 via mobile

We stayed at this hotel for the purpose of attending the Rieu concert and were very pleased with our choice. The staff were very friendly and chatty, their ability to change immediately from talking in French to German to English for different guests is amazing! The room was clean and tidy, and the food in the restaurant was very tasty and plentiful. We stayed for two nights on a bed and breakfast basis , on the night of the concert there was a buffet at a reasonable price. There was something for everyone, meat, fish, salads all well presented and the hot dishes kept hot. We walked into town the first day, but there is a shuttle service and bike hire. The coach you could pre book for the concert was very useful, dropped us off in time for a drink, and collected us after the concert. All in all a very
pleasant stay, and I would definitely return.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Novotel Maastricht

Address: Sibemaweg 10, 6227 AH Maastricht, The Netherlands
Phone Number:
Location: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Maastricht
#3 Family Hotel in Maastricht
#5 Business Hotel in Maastricht
#6 Luxury Hotel in Maastricht
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Maastricht 4*
Official Description (provided by the hotel):
Novotel Maastricht is situated on the edge of Maastricht city centre, close to the Maastricht Exhibition & Congress Center (MECC). The Novotel Maastricht is ideal for business trips and weekend breaks, and can be easily reached by car or public transport. Free parking and there is a Free Shuttle bus to the city center, central train station or MECC. The Novotel Maastricht welcomes children, and in the summer months you can enjoy the heated outdoor swimming pool. ... more   less 
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Also Known As:
Maastricht Novotel

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