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“Much better on the inside, although a little far from town” 3 of 5 stars
Review of Novotel Maastricht

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Novotel Maastricht
4.0 of 5 Hotel   |   Sibemaweg 10, Maastricht 6227 AH, The Netherlands   |  
Hotel amenities
Ranked #11 of 37 hotels in Maastricht
London, United Kingdom
Top Contributor
119 reviews 119 reviews
102 hotel reviews
Reviews in 86 cities Reviews in 86 cities
91 helpful votes 91 helpful votes
“Much better on the inside, although a little far from town”
3 of 5 stars Reviewed January 7, 2013

I booked to stay here as I was visiting Maastricht for a birthday party, and wanted somewhere to leave my hire car and this place has a large free car park. They advertise a free shuttle in to town, but beware it's just that, into town only! You have to make your own way back and that's a minimum 10 Euros in a taxi.

Upon arrival the hotel can look pretty grim, it's right next to the main highway and is pretty drab looknig (although the weather didn't help, I'm sure it looks better in the sunshine) However the reeption area is large and airy and much more pleasant than the external view. Check-in was very quick and efficient, and my questions were all answered.

I had a room on the 1st floor, which was nice and spacious. Typical Novotel room, big bed and a sofa next to it, and a good sized flat screen tv along with free w-fi throughout the hotel. Bathroom was also a good size, mine had a bathtub rather than just a shower cubicle.

The hotel runs a free half hourly shuttle into town (only a 5 minute drive, but probably a 2km walk) but strangely they won't bring you back?!? So factor this into your costs if booking this hotel. They give you a card for a local taxi firm that gives Novotel customers a special rate but the 1.5 euro saving was hardly worth it by the time I'd used my roaming charges to call the taxi.

The hotel does have bicycles for hire (10 euros per day, from memory) but seeing as it was raining all day I didn't bother.

Breakfast was quite good, although the hot selection was a little underwhelming. (I did arrive quite late at about 10,45, so maybe I'd missed the good stuff)

Overall no problems staying here again, although the half free shuttle seems a little on the mean side and would probably lead to me finding somewhere more central.

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Enfield, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 29, 2012 via mobile

Everything seemed so difficult for the staff to do. Might have been a colour thing but felt this was shocking in 2012 !!!!!! So a little backward in that regard. Also we were denied room service after travelling back to the hotel from a long trip exploring - they had said in the brochure it was 24 hour room service so we took it for granted we could order food but that was not so again it was too difficult so the staff felt they could not be bothered. This should be rated 3 star really did not see anything that warranted a 4 star especially after staying at a 4 star across the border in Belgium. On the plus side the breakfast was good but it runs out so you have to get downstairs quickly, also there are games in the lobby for the children and an outdoor swimming pool... This was closed for the winter

  • Stayed December 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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East Hampton, New York, USA
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 17, 2012

I stay here every ten weeks or so and find it to be one of the most pleasant Novotels in the chain. Everything is spotless and the staff Speke impeccable English. Even the restaurant is good when you consider it is the Accor standard fare.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Luxembourg City, Luxembourg
Top Contributor
73 reviews 73 reviews
70 hotel reviews
Reviews in 55 cities Reviews in 55 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 17, 2012

Overall the 1 night in Maastricht Novotel was a good experience. The rooms seems a little tired but generally good. Checking and out was fast and staff was professional. Breakfast was very good and probably the best part about the stay. A good hotel for 1 or 2 overnights and access is generally good despite the major road work going on in the general area. They could provide some signs to help getting to the hotel due to the road work surrounding the hotel. If I didn't not have a GPS it could have been a bit tricky.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Koege, Denmark
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 8, 2012

The hotel seems a bit outdated, especially the hallways. But the rooms are up-to-date with modern furnishing and nice clean bathroom. A bit annoying that the toilet is separated from the bathroom (I know it is common in some countries). The reception and restaurant was nice and reasonable in price. The breakfast buffet was huge and fresh. Parking facility and location to the city was good. They offer shuttle to the center, but it is never avaible.
All in All a good experience and I would definitely stay here another time.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Novotel Maastricht

Also Known As:
Maastricht Novotel
Address: Sibemaweg 10, Maastricht 6227 AH, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Maastricht
#6 Luxury Hotel in Maastricht
#7 Business Hotel in Maastricht
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Maastricht 4*
Official Description (provided by the hotel):
Novotel Maastricht is situated on the edge of Maastricht city centre, close to the Maastricht Exhibition & Congress Center (MECC). The Novotel Maastricht is ideal for business trips and weekend breaks, and can be easily reached by car or public transport. Free parking and there is a Free Shuttle bus to the city center, central train station or MECC. The Novotel Maastricht welcomes children, and in the summer months you can enjoy the heated outdoor swimming pool. ... more   less 
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