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“good” 4 of 5 stars
Review of Novotel Maastricht

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Novotel Maastricht
4.0 of 5 Hotel   |   Sibemaweg 10, 6227 AH Maastricht, The Netherlands   |  
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Hotel amenities
Ranked #10 of 38 hotels in Maastricht
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485 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Enfield, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 29, 2012 via mobile

Everything seemed so difficult for the staff to do. Might have been a colour thing but felt this was shocking in 2012 !!!!!! So a little backward in that regard. Also we were denied room service after travelling back to the hotel from a long trip exploring - they had said in the brochure it was 24 hour room service so we took it for granted we could order food but that was not so again it was too difficult so the staff felt they could not be bothered. This should be rated 3 star really did not see anything that warranted a 4 star especially after staying at a 4 star across the border in Belgium. On the plus side the breakfast was good but it runs out so you have to get downstairs quickly, also there are games in the lobby for the children and an outdoor swimming pool... This was closed for the winter

  • Stayed December 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Hampton, New York, USA
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 17, 2012

I stay here every ten weeks or so and find it to be one of the most pleasant Novotels in the chain. Everything is spotless and the staff Speke impeccable English. Even the restaurant is good when you consider it is the Accor standard fare.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Top Contributor
90 reviews 90 reviews
87 hotel reviews
Reviews in 69 cities Reviews in 69 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed November 17, 2012

Overall the 1 night in Maastricht Novotel was a good experience. The rooms seems a little tired but generally good. Checking and out was fast and staff was professional. Breakfast was very good and probably the best part about the stay. A good hotel for 1 or 2 overnights and access is generally good despite the major road work going on in the general area. They could provide some signs to help getting to the hotel due to the road work surrounding the hotel. If I didn't not have a GPS it could have been a bit tricky.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Koege, Denmark
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 8, 2012

The hotel seems a bit outdated, especially the hallways. But the rooms are up-to-date with modern furnishing and nice clean bathroom. A bit annoying that the toilet is separated from the bathroom (I know it is common in some countries). The reception and restaurant was nice and reasonable in price. The breakfast buffet was huge and fresh. Parking facility and location to the city was good. They offer shuttle to the center, but it is never avaible.
All in All a good experience and I would definitely stay here another time.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam, The Netherlands
Top Contributor
64 reviews 64 reviews
32 hotel reviews
Reviews in 41 cities Reviews in 41 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 16, 2012

Just for one night we stayed here visiting a conference in Maastrichs MECC.
The hotel is ok. But the neigbourhoud a bit unwellcoming.
But we had a good sleep and breakfast here.
The room was quiet and spacious and very clean.
Ww were a bit dissapointed that the MECC conference centre was not really in walking distance, due to the higwaycrossings one has to make. But the hotel provided a free shuttle service!

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Novotel Maastricht

Address: Sibemaweg 10, 6227 AH Maastricht, The Netherlands
Phone Number:
Location: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Maastricht
#3 Family Hotel in Maastricht
#5 Business Hotel in Maastricht
#6 Luxury Hotel in Maastricht
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Maastricht 4*
Official Description (provided by the hotel):
Novotel Maastricht is situated on the edge of Maastricht city centre, close to the Maastricht Exhibition & Congress Center (MECC). The Novotel Maastricht is ideal for business trips and weekend breaks, and can be easily reached by car or public transport. Free parking and there is a Free Shuttle bus to the city center, central train station or MECC. The Novotel Maastricht welcomes children, and in the summer months you can enjoy the heated outdoor swimming pool. ... more   less 
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Also Known As:
Maastricht Novotel

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