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“A Very Nice Hotel when visiting by Car” 4 of 5 stars
Review of Novotel Maastricht

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Novotel Maastricht
4.0 of 5 Hotel   |   Sibemaweg 10, 6227 AH Maastricht, The Netherlands   |  
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Ranked #13 of 38 hotels in Maastricht
London, England
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“A Very Nice Hotel when visiting by Car”
4 of 5 stars Reviewed November 13, 2011

We stayed in this hotel whilst visiting the Christmas market in the City centre.
We were delighted to find this hotel provided clean, safe and modern accommodation.
The hotel is on the outskirts of the City so we would only advise staying in the hotel is you arrive with your own transport or don't mind using buses or taxis to reach the centre.
I wouldn't hesitate to stay here again if we were passing throuh the lovely city of Maastricht.

  • Stayed December 2010, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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491 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Portuguese first
  • Spanish first
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English first
A TripAdvisor Member
4 of 5 stars Reviewed October 31, 2011

very good hotel - free shuttle good to go in city center - breakfast was really good - nice and clean room - very good sleep and no noice

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed October 31, 2011

The service left much to be desired. Upon arrival we were confronted with a 'demand' for a €50 deposit, something we found strange as it hadn't been mentioned during booking (which we hap paid in full by the way). The explanation provided was not satisfactory, but we went ahead and just provided the deposit.

The buffet breakfast left plenty to be desired especially as we were comparing it with another Novotel that we had just checked out of (our assumption was the standard of service would be the same, but it wasn't).

  • Stayed October 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed October 11, 2011

The room was great, very spacious and very clean.
The staff was very friendly and helpful. She gave us all the information needed to get to town.

The location of the hotel is not in central city but it is not too far. It is within walking distance. We walked back to the hotel from the city.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Hadley, Massachusetts
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 19, 2011

The staff truly stood out to me - they genuinely seemed to enjoy their job, and not in a stuffy or condescending way. The guy who brought me my dinner and an ironing board was joking with me and laughing; he even drove the van to the train station the next day! The staff at the desk were equally as friendly and I loved being asked if I preferred a bath or a shower. They said there is an agreement with them and a taxi company for an 8 euro taxi from the station, but I hired a taxi driver independently and it was only 7.80, so no need to bother with the hotel's taxi if there is little traffic. The room was spacious and clean, the bath was a great size for me since I'm only 5 feet tall. Overall I would recommend this hotel and I would certainly stay here again.

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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newcastle
Top Contributor
56 reviews 56 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 15, 2011

Just passing through the area, stayed one night, taking free transport from the hotel into Maastricht centre, less than 5 mins. Walked back after spending the afternoon exploring the city centre.

Room was clean and comfortable, spacious and well equipped. Overall the hotel is value for money, staff friendly and helpful, the buffet breakfast was delicious. Thanks.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Maastricht

Address: Sibemaweg 10, 6227 AH Maastricht, The Netherlands
Phone Number:
Location: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Maastricht
#4 Business Hotel in Maastricht
#8 Luxury Hotel in Maastricht
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Maastricht 4*
Official Description (provided by the hotel):
Novotel Maastricht is situated on the edge of Maastricht city centre, close to the Maastricht Exhibition & Congress Center (MECC). The Novotel Maastricht is ideal for business trips and weekend breaks, and can be easily reached by car or public transport. Free parking and there is a Free Shuttle bus to the city center, central train station or MECC. The Novotel Maastricht welcomes children, and in the summer months you can enjoy the heated outdoor swimming pool. ... more   less 
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Also Known As:
Maastricht Novotel

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