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“Good acomodation for business” 3 of 5 stars
Review of Van der Valk Hotel Heerlen

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Van der Valk Hotel Heerlen
4.0 of 5 Hotel   |   Terworm 10, 6411 RV Heerlen, The Netherlands   |  
Hotel amenities
Ranked #2 of 6 Hotels in Heerlen
Fabriano, Italy
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Good acomodation for business”
3 of 5 stars Reviewed December 10, 2012

Overall the hotel is ok, although 4 stars seem to be a bit high.
It is very big hotel with a labirinthic structure, moquette everywhere, big rooms a bit old style, but clean and comfortable.
All people are friendly and try to help you in everything you need. Laundry service is very quick even if ironing is not perfect
The restaurant has a good menu and a good choice. Waiters are very young and friendly, but after 21.00 you have to go aroung and search them, as they seem to be disappeared....
Fitness center and Sauna could be really good, but most of the time the fitness center is booked by some trainers with 60Y/o classes, who appear to be reluctant ti share it with others. So you have to step in and negotiate. a bit frustrating in facts.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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150 reviews from our community

Traveler rating
    43
    76
    19
    9
    3
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33
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46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
Chester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 29, 2012

Waited 1 hour for non-arrival of salad is restaurant - left hungry after losing patience.
Manageress in the restaurant was very apologetic, but could not guarantee better service. The next evening the service was also poor.
Room not cleaned properly, with dirty glasses not being removed replaced when room was "cleaned".
Stay away is my advice.

Stayed November 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leuven, Belgium
Top Contributor
74 reviews 74 reviews
42 hotel reviews
Reviews in 44 cities Reviews in 44 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 27, 2012

Great vale for money, incl food and sauna complex, kids love them all. The hotel is clearly very popular and was full at the time we stayed. Decent service and staff attitude. Swimmingpool area need renovation asap. As a tip - have a walk at a nearby park with a castle, and do book a table for your dinner

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waratah Bay, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 17, 2012

We had one of the new rooms close to the Terworm park reserve, which overlooked a green forest/farm setting. The room was large, clean and pleasantly functional with a private balcony to take advantage of the outlook. Staff were invariably friendly and helpful and meals were of very good standard for a very reasonable tariff.

Room Tip: Request one of the 'new' rooms
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Den Haag
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 11, 2012

From THE frontoffice til the cleaninglady bizar nice people, even in the restaurant smiling staf.
Nice clean rooms and the beds are good, a nice hotelbar with nice prices. Around THE hotel you can see a real castle and within 20 minites your in Germanie and Belgium.

Room Tip: Book a room and take a upgrade for € 22,50 a room/ day
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rotterdam, The Netherlands
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 24, 2012

This hotel is located at 15 min from the center of Heerlen , great hotel, big and in the weekend it's a great location to go to heerlen or with the train to Aachen in Germany.
We had an Superoir room with Bubble bath, big shower, this room are located in the new part of the hotel.
Reception is good and the staff is willing to help with almost everything.
The restaurant is open till late and the service is great.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Maastricht, The Netherlands
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 12, 2012

I stayed at this hotel for weeks while waiting for a house after moving to the area. My fault really for feeling out of place- everyone there was dressed very nice and here's my family in jeans hoodies and pink snow-boots getting looked down on when we go into the restaurant.

There were no signs anywhere, and we even got lost finding our room, they were renovating at the time so that really could not be helped.

Since we arrived here last minute, we had no swim clothes for the pool, had no car to go anyplace, no clue how the trains worked or even where to go, it was a long boring stay.

No fridge or microwave- living at a hotel for weeks, that was killer, they only had hot water kettles with instant coffee and tea for the room.

Breakfast was amazing- lunch and dinner menus a bit pricey but the food was very good.

Very few channels in english.

Good location off the highway if your driving.

Room Tip: This hotel allows dogs.
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  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Van der Valk Hotel Heerlen

Address: Terworm 10, 6411 RV Heerlen, The Netherlands
Location: The Netherlands > Limburg Province > Heerlen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Heerlen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Van der Valk Hotel Heerlen 4*
Number of rooms: 189
Official Description (provided by the hotel):
On one of the most beautiful places in the Netherlands, centrally in South Limburg, is the 4-star Van der Valk Hotel Heerlen located. This unique location is directly located to the beautiful estate TerWorm and is within walking distance (15 minutes) from the center of Heerlen. In addition, the many tourist attractions in South Limburg, Belgium and Germany are easily accessible.If you are looking for peace and nature, Hotel Heerlen is an excellent choice. For a nice mini vacation with family or friends, a business trip or a weekend away: Hotel Heerlen is the ideal location.Van der Valk Hotel Heerlen offers 189 spacious and comfortable guest rooms, 12 meeting rooms, modern and internationally oriented à la carte restaurant, cozy bar, free parking, free WIFI and a wellness center with swimming pool, gym and sauna.Hotel Heerlen features a golden Green Key label. The Green Key is an international standard for businesses in the tourism and leisure industry who are serious and verifiable concerned with the environment in the company.Let us surprise you with the many possibilities Hotel Heerlen has to offer. The best mini-holiday, you celebrate with us! ... more   less 
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