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Bastion Hotel Heerlen: Traveler Reviews

3.0 of 5
In De Cramer 199, Heerlen 6412 PM, The Netherlands
Hotel amenities
Bastion Hotel Heerlen
Ranked #2 of 3 Heerlen B&B and Inns
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8 reviews from our community

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Amsterdam, The Netherlands
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
“What can you expect?”
2 of 5 stars Reviewed February 12, 2013

Bastion is a chain of relatively cheap hotels, located near express ways. The Heerlen hotel is no different: it is located on an industrial zone. Fortunately, the express way brings you to the center of Heerlen in just a couple of minutes. The hotel staff are friendly, the room is spacious, the breakfast is copious. The only complaint I had was that the room was freezing cold when I arrived and the heater could barely get it to a more comfortable temperature.

My impression is that the hotel is mainly used by construction workers during the week.They tend to leave early and might be a bit noisy.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Wim V about Bastion Hotel Heerlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Heerlen, responded to this review
Google Translation
February 19, 2013
Geachte gast,

Hartelijk dank voor uw opmerkingen die u heeft geschreven op Tripadvisor. Helaas hebben wij niet voldaan aan uw verwachtingen. Ik bied hiervoor mijn verontschuldigingen aan en verzeker u ervan dat uw opmerkingen zullen worden mee genomen in de plannen. Wij nemen uw opmerkingen zeer serieus en ik hoop dan ook dat u mijn excuses accepteert .


Met vriendelijke groeten,
Maik Willems
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Cheap and cheerful”
4 of 5 stars Reviewed October 1, 2012

I couldn't fault the staff, very friendly and helpful. After a 3hr drive to standstead a taxi, a train a bus then another taxi we arrived to a welcoming receptionist.(maybe hire a car next time) We even had a good conversation (with the receptionist)about our visit, to watch the European marching band championships, for those band geeks out there that's DCE :) The room was clean and tidy, fairly quiet and sufficient for our needs, beds were comfortable and we certainly slept well. TV had many English channels and Free, yes FREE Wi-fi, they offered smoking and non smoking rooms and even had a smoking lounge. The only downfall was the bar, unfortunately we didn't get to experience it :( we returned to the hotel at 23.45 only to be told the bar was closed very disappointing. Overall I would say it was a well £50.00 spent the only reason we wouldn't stay here again was the fact that the public transport, (bus) didn't go near the hotel so we spent a lot of money on taxi's which btw every driver we had was very friendly:)

Room Tip: Check out the bar opening times
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask claire76_12 about Bastion Hotel Heerlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Heerlen, responded to this review
October 3, 2012
Dear guest,

Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this.

I hope to meet you again at our hotel in Heerlen.

With kind regards,
Maik Willems
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Isle of Wight
Top Contributor
59 reviews 59 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
41 helpful votes 41 helpful votes
“Perfectly adequate stopover...”
3 of 5 stars Reviewed December 11, 2010

We stayed here for one night on our way to Austria in October. We arrived very late, at about 1am, but this was no problem and the staff were extremely helpful and polite both on arrival and in morning at breakfast and check-out. Excellent English spoken. Rooms are Travelodge quality and beds were very comfortable. Rooms are compact in size but adequate in every way. Bathrooms are wetroom style. Breakfast was a lovely buffet with hot and cold food, and we were offered eggs cooked to our liking - she did this in front of us. The breakfast room/bar area was very cosy with a nice atmosphere.
The only thing we didn't like was the faint chip-fat smell of the towels which indicates they are not laundered separately.
If you've got a Garmin SatNav it will take you to Ikea car park further on down the road, so have a map printed out to help you!

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Debs_A_H about Bastion Hotel Heerlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
1 review
“Friendly and comfortable.”
4 of 5 stars Reviewed August 22, 2009

I really enjoyed my stay this hotel. The people were very friendly and helpful. Also, the eating area had a beautiful view of a garden area.

  • Stayed October 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rascalbear about Bastion Hotel Heerlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
“In a pinch it will do - very nice people though”
3 of 5 stars Reviewed December 12, 2005

We stayed at the Bastion Hotel in Heerlen this weekend. Originally we had planned on staying in a hotel in Valkenburg, but it turns out it had been closed two weeks earlier due to some liscencing issue. Anyways, we found a room at the Bastion hotel. It is neither nice or cozy, but it was clean and the people working there where more than friendly. The rooms where small and had only a tiny tv, but it was ok as well. Location leaves something to be desired... it is right next to a highway in an industrial area. Comparable to a good Motel 6 room

  • Stayed December 2005
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Bastion Hotel Heerlen

Address: In De Cramer 199, Heerlen 6412 PM, The Netherlands
Region: The Netherlands > Limburg Province > Heerlen
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Heerlen
Price Range: $
Hotel Class:3 star (3*)
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