This is the worst 4* hotel in the world!!! The speedpoints (credit cards) at the bar were not connected. Staff didn't know how to charge refreshments to our room. Rooms are very small and lack basic amenities like a hair dryer, face towels, guest services directory, writing pad & pen etc. In the morning the aircon was not working. Television set was also on the blink. Worst of all there was no water. My wife and I used a bit of water in the kettle to wipe our faces and checked out. Staff didn't see anything wrong with our experience and still charged us the full amount!
- Also Known As:
- Garden Court Blackrock Newcastle Hotel
- Garden Court Blackrock Newcastle Hotel Newcastle
- Official Description (provided by the hotel):
- The Garden Court Blackrock Newcastle, previously known as Blackrock Hotel, is surrounded by the historic Battlefields, and is perfectly situated halfway between Johannesburg and Durban. This hotel is an ideal stopover location for a night of good rest, pampering, entertainment and gaming. Offering a wellness centre for rejuvenating spa and massage treatments, this hotel also boasts an action-packed casino, and excellent dining venues. ... more less