Today my wife and I wanted to eat breakfast at Spruengli's as we have done in the past 20 years. The greeting by the waitress was unfriendly and we felt as if we were disturbing her! When we finally ordered, my wife's breakfast came and I had to wait for 15 minutes to get my fried eggs. But these eggs were very well done and in no way resembled normal fried eggs. Therefore I gave them back! After a further 15 minutes, I asked where my breakfast was and was told it was coming. It is amazing that they could not produce 2 fried eggs within 30 minutes!
We then decided to cancel my breakfast and leave after paying my wife's.
Summary: do not go there if you want friendly and courteous service! The food is normally OK but not very innovative as they have been serving the same things (cakes, pastries, etc.) since over 20 years.
If you own or manage Restaurant Spruengli am Paradeplatz, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.