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“- trying hard, but doesn't feel like Zurich” 4 of 5 stars
Review of Four Points by Sheraton Sihlcity Zurich

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Four Points by Sheraton Sihlcity Zurich
4.0 of 5 Hotel   |   Kalandergasse 1, Zurich 8045, Switzerland   |  
Hotel amenities
Ranked #37 of 123 hotels in Zurich
Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
108 helpful votes 108 helpful votes
“- trying hard, but doesn't feel like Zurich”
4 of 5 stars Reviewed August 14, 2013

Had to book here, to join colleagues who like the hotel, otherwise would have gone somewhere nearer the centre of town/the lake; I had never comes across this area of Zurich before and it felt a bit out of the way and not really part of the city, being a reasonable tram or taxi ride from the centre (tram stop right opposite).

However, they had tried quite hard with the design and approach, I guess Sheraton trying to be boutique in a converted industrial site. My room faced the pedestrian alley outside the hotel and the windows were not big, not that there was much to see outside, but the room was quite well laid out, with a great sized shower room and a useful range of power sockets. Not sure if aircon was actually working, as the room seemed to warm up overnight.

Only a brief overnight stay, so no chance to check the breakfast, but the bar opened out to the alley and had a fair atmosphere, pre-dinner.

I would back up other comments, that the front desk staff were indeed very helpful and happy to help with a range of requests.

Overall, the stay was ok, but didn't feel as though I was staying in Zurich.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKleint, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, September 4, 2013
Dear doorstomanual

Thank you for your review on Tripadvisor and the valuable information. We hope you were also able see the advantages of our hotel which are always appreciated by our guests. We look forward to your next visit with us.

Kind regards

Thomas Kleint
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350 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Billingshurst, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 14, 2013

Stayed for 4 nights from 26th July to watch our son participate in the Zurich Ironman. Hotel faultlessly run. Efficient, helpful, friendly staff. Very comfortable room and very quiet-not a sound penetrated the walls, floor or ceiling! Definitely went the extra mile by providing a sumptuous, full hot and cold breakfast at 4am on the morning of the Ironman for the athletes and hangers on! Hats off to the staff and much appreciated. For me the only downside is that it is in a fairly soulless location-bit of a concrete jungle. A bit away from the centre of the city but a No 13 tram gets you to the centre in about 10 minutes. Where it is allows limited choice for off premises eating- maybe 4-5 restaurants around an enclosed concrete square-the in house dining for us seemed rather expensive( maybe our exchange rate!)
For service and comfort would definitely go again but if I went as a tourist I would probably choose more city centre or old city location for easy access by foot to Zurich's many attractions. Lovely city!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKleint, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, September 4, 2013
Dear Christopher E

Thank you for your stay and review on TripAdvisor. Great to hear that you enjoyed it. We hope you had a lot of fun at the race and achieved your goal! We hope to welcome you again for the ‘18. Ironman Zurich’.

Best wishes

Thomas Kleint
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Shanghai, China
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 4, 2013

We stayed at this hotel for only one night. It was clean and the staffs were very helpful. The hotel is located a little bit far from the downtown, but it was just next to a shopping mall and you to supermarket. In addition, you can take Tram 13 just opposite to the hotel entrance, which takes you to the main railway station.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKleint, Guest Relations Manager at Four Points by Sheraton Sihlcity Zurich, responded to this review, August 6, 2013
Dear caddie_l.

Thank you for your review on Tripadvisor. We are very happy you enjoyed your stay and hope to welcome you again soon with us.

Kind regards
Thomas Kleint
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NYC
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 29, 2013

I checked out of the 4 points just yesterday and wanted to come on and comment about how great the staff was. The front desk staff really helped us in all sorts of matters. Helped booked our train tickets to another city, we were able to purchase our airport tickets right at that desk, helped us with our day trip to lucerne and some recos, gave us new wifi tickets when needed and even let my friend use the lobby phone for her work conference call, since the conference center was in use. We stayed at a total of 4 hotels on our Euro trip and the staff at the other hotels don't compare.
Rooms are fine, you do although feel like you are in a business hotel. Small bathroom area with one sink.
Location is convenient right next to a mall with grocery store, few restaurants and like a grab and go.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKleint, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, July 30, 2013
Thank you KikiNYC10, for the good rating on TripAdvisor. Of course we have informed our employees about your compliments and all were very happy. We are very pleased that we were able to make your stay an unforgettable experience. We hope you visit us again soon!

Best wishes

Thomas Kleint
Guest Relation
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New Delhi, India
Top Contributor
86 reviews 86 reviews
21 hotel reviews
Reviews in 48 cities Reviews in 48 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 16, 2013

Lovely hotel just 10 minutes from Bahnofstrasse and located right next to a mall so very convenient. The staff were efficient and kind and even gave us an umbrella when it was raining outside and we were checking out! The rooms were very nice but had small windows. Convenient and would stay there again.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKleint, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, July 23, 2013
Dear Nauhar!

Thank you for your good rating on TripAdvisor. Ho nice to read that you were able to enjoy our hospitality. We are already looking forward to your next visit, hopefully soon and meanwhile send our kind regards, your sunny Four Points Team.

Kind regards
Thomas Kleint
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London, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 12, 2013

When I arrived, I was welcomed by a handwritten note in the room with some apple and I think almonds coated with sugar which was a nice touch.

Unfortunately the wifi was very slow and required requesting a new code (for one device) each day.

Also the shower was getting cold for a few seconds several times per minute. I only complained about it when checking out and was told I should have done it earlier and they would have fixed the shower but I can't imagine how.

I think it is a nice hotel with convenient location but I do 3 things in an hotel: sleep, have showers and use internet, and only the first one was a good experience so I will not stay again.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKleint, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, July 23, 2013
Thank you, dear Pterjan for your kind review. It is a pity that we could not fully convince you of our services though. But you're right, our internet connection is currently being renewed. From the end of August we will be able to offer our guests a new and very comfortable WIFI internet connection. Maybe you would like to try us again? We would be very happy to welcome you back anytime!

Kind regards
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Amsterdam, The Netherlands
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 11, 2013

We stayed at this hotel for 3 nights in July and it was a nice experience, from the room to the staff to the convenient location . The staff is quite helpful , and they tried their best to help me with the WiFi by putting an additional router in the room .
The rooms are spotless and spanky clean ... the only downside , the bathroom and toilet are just next to the room door and have translucent glasses .

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKleint, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, July 23, 2013
Dear Vidyut5.

Thanks for the good rating on TripAdvisor. We are pleased that you have felt as comfortable and we were happy to pass along the compliments to our staff. Of course everyone can have different opinions about 'design'. But we have a room ready for every taste, just let us know what you prefer and we will be looking forward to your next stay with us!

Kind regards

Thomas Kleint
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Sihlcity Zurich

Address: Kalandergasse 1, Zurich 8045, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Romantic Hotel in Zurich
#22 Luxury Hotel in Zurich
#23 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Sihlcity Zurich 4*
Official Description (provided by the hotel):
Welcome to Switzerland, to the Four Points by Sheraton Sihlcity Zurich. This is a very new hotel(open since 2007) in Zurich with 132 rooms. All rooms feature modern appointments. As a guest at our hotel you have access to one of the most exclusive spa centres in Switzerland. The "Asia Spa" is directly connected to the hotel. Visit the impressive sights in energetic Zurich. The city also offers excellent leisure activities. Just take a step outside and explore! ... more   less 
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Also Known As:
Four Points By Sheraton Sihlcity Zurich Hotel
4 Points By Sheraton Sihlcity Zurich
Four Points zürich
Four Points Sihlcity Zurich
Four Points Zurich
zürich Four Points

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