We were skiing in Switzerland and had to cut our trip short because my husband had an accident and broke his clavicle. I called the hotel to change our reservation to the same night I was calling and they couldn't have been more accommodating. The receptionist at the front desk when we arrived happened to be the same one I spoke to when I called and she recognized us and went out of her way to help us check in smoothly and easily which was a great relief after all the hassles we'd already had that day with the trains, airline and a different hotel. We did have an issue with the heat in the room which we could not cool down and they immediately sent someone up to fix it. They even organized a taxi for us early in the am - we basically didn't have to worry about anything which was wonderful considering my husband was in great pain and not able to help at all with luggage, etc. Our room was upgraded and very large and comfortable.
Location is great as the hotel is near shops, bars, a cinema and a mall. We will definitely stay here next time we are in Zurich.
- Official Description (provided by the hotel):
- Welcome to Switzerland, to the Four Points by Sheraton Sihlcity Zurich. This is a very new hotel(open since 2007) in Zurich with 132 rooms. All rooms feature modern appointments. As a guest at our hotel you have access to one of the most exclusive spa centres in Switzerland. The "Asia Spa" is directly connected to the hotel. Visit the impressive sights in energetic Zurich. The city also offers excellent leisure activities. Just take a step outside and explore! ... more less
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- Also Known As:
- Four Points By Sheraton Sihlcity Zurich Hotel
- 4 Points By Sheraton Sihlcity Zurich
- Four Points zürich
- Four Points Sihlcity Zurich
- Four Points Zurich
- zürich Four Points