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“Good location, great hotel” 5 of 5 stars
Review of Four Points by Sheraton Sihlcity Zurich

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Four Points by Sheraton Sihlcity Zurich
4.0 of 5 Hotel   |   Kalandergasse 1, Zurich 8045, Switzerland   |  
Hotel amenities
Ranked #36 of 123 hotels in Zurich
Austin, Texas
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“Good location, great hotel”
5 of 5 stars Reviewed March 12, 2013

We were skiing in Switzerland and had to cut our trip short because my husband had an accident and broke his clavicle. I called the hotel to change our reservation to the same night I was calling and they couldn't have been more accommodating. The receptionist at the front desk when we arrived happened to be the same one I spoke to when I called and she recognized us and went out of her way to help us check in smoothly and easily which was a great relief after all the hassles we'd already had that day with the trains, airline and a different hotel. We did have an issue with the heat in the room which we could not cool down and they immediately sent someone up to fix it. They even organized a taxi for us early in the am - we basically didn't have to worry about anything which was wonderful considering my husband was in great pain and not able to help at all with luggage, etc. Our room was upgraded and very large and comfortable.

Location is great as the hotel is near shops, bars, a cinema and a mall. We will definitely stay here next time we are in Zurich.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKleint, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, April 10, 2013
Dear ninnes, there is nothing better than happy people. Through your great feedback, all our employees have a smile on their faces. Thank you so much! We hope that your husband will recover in a short time. It was a pleasure having you as our guest. Hope to see you soon in your favorite hotel in Zurich.

Kind regards
Thomas Kleint
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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345 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Bucharest, Romania
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 7, 2013

Being there on business am not able to advise as to how well located is this hotel from downtown & touristy stuff.

All I know is the hotel is rather unassuming on the outside, located amid what seemed to be a commercial plaza recently built on the site of an old papermill.
Inside though it is modern, functionality perfected to minute detail, good sized rooms, an incredibily roomy walk-in shower, decently sized rooms, perfect bed.
Good breakfast, very good service, spotless clean all-around, caring & attentive staff and very efficient & expedite (sat in line to check in with other 5 guests and what seemed likely to take 30 min or so, took less than 15.
Not to mention the affordable price.
Three minor drawbacks:
because of the location the view is virtually non existent. You cannot see much else but concrete walls or glazed windows from the buildings accross the the plaza's narrow walkways. Natural light is also quite hindered cause of it.

The other one is the washing sink placed literally in the entrance hallway of the suite. Felt a bit awkward. An unneccessary tribute to modern design.

Last but not least, wifi is not free. In 2013, yep.

If, as many reviewers here attest, the hotel is also in decent proximity of the downtown/shopping area then it sits truly high on the consideration list when traveling to Zurich, be it for bussiness or for leisure.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyon, Switzerland
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 5, 2013

Comfy: Modern bedroom, comfy bed and pillows ☺ for 2 great nights there – great shower - lovely seating area - well supplied with free stuff (little cake on your pillow, water, tea).

Service: professional but friendly… in a word, perfect! We were also celebrating something special and we had heart shaped chocolates all other the bed : it was lovely!

Location location location: Hotel located in Sihlcity shopping mall. Zurich city centre is only a few tram stops away (8’) and guess what? There are of course several trams connecting Sihlcity to city center ;)

Parking: most of the parking are expensive in Zürich and CHF 40 a day is unfortunately a normal rate. The good thing about getting the hotel parking (a private parking section of the Sihlcity) rather that the public one (hourly rate), is that you can get in and out as much as you want (without extra fees) and don’t have to turn around during “hours” to find a place (the Sihlcity parking being often very busy!!!).

Asian Spa on the upper floor: (for 25CHF/pp for 2hrs) loved the Himalayan salt sauna with its entire wall of illumined salt crystals ☺, Japanese steam bath and water bed for relaxation etc. It is a real bliss during winter. Great thing is that you basically leave your bedroom in your bathrobe, get the lift to the Asian spa.

We would definitely stay again in the Four Points Sheraton!

+++ in a nutshell:
- Large, comfortable, modern rooms
- Great shower
- Parking
- Direct access to an independent spa at a discounted rate.
- Kettle and a range of teas
- Free water
- Shopping mall, cinema, restaurants, coop (huge supermarket opened until 9pm) and bars next door
- Tram stop in front of Sihlcity
- Security: you need your card to control the elevator to the rooms
- Very quiet!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas K, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, March 8, 2013
Dear PetitParadisDidie.

If you would be able to see the smiling faces of our employees, it is all due to the fantastic feedback you have written on Tripadvisor. Thank you very much! We are looking forward to your next stay!

Best regards

Thomas Kleint
Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 4, 2013

Easily approachable via tram station just next to the Hotel. Shopping centre in the neighbourhood with all the shops and variety of eating out option. Business centre was under renovation during our visit. However a very spacious and well equiped rooms. No eating option during night foodie please watch out.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sterling, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 26, 2013

My husband and I stayed here 1 night at the beginning and again at the end of our trip a week later. The staff was great! Always eager to help and very friendly. Hotel is in a great location as well, a few eateries just as you walk outside and central Zurich is a 5 min tram ride away (tram is also just outside the hotel). We really enjoyed our stay here.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas K, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, March 8, 2013
It was a great pleasure, dear Ameeta S, that we were able to have you as our guest in the hotel. We hope to welcome you again very soon!

Best regards

Thomas Kleint
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
65 reviews 65 reviews
63 hotel reviews
Reviews in 53 cities Reviews in 53 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 24, 2013

Just stayed here for the first time and had a lovely stay. The location is not completely central in Zurich, but there's enough close by, and you are only a ten minute tram ride to the city center. The staff at the hotel was consistently friendly and helpful, particularly the front desk staff who was always eager to be of service.

Room was very clean and nicely appointed. I have only good things to say about this property. I will be back when I return to Zurich.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas K, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, March 8, 2013
Dear LA Business Traveller.

We would like to thank you very much for choosing to stay in our hotel. Our employees, especially our reception team were happy to hear about your kind feedback. We are already looking forward to your next stay!

Best regards

Thomas Kleint
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 18, 2013

Frequently stay here on business for 1-2 nights. Good location - right opposite tram stop with easy link to main part of town and train station. Modern hotel, good facilities - especially the Spa, though paying 10CHF to use the gym is not ideal, the equipment is fantastic! Fasionable decor and spacious, well equipped rooms. Service is very good, with friendly, welcoming staff.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas K, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, March 8, 2013
Dear 2809 GPL,

thank you very much for choosing to stay in our hotel and that you had taken the time to give us your feedback on TripAdvisor. Most of our business guests appreciate the combination of work and pleasure; therefore, we are very happy to hear that you enjoyed the facilities the fitness center has to offer. We also appreciate very much your kind feedback regarding our employees, of which they have already been informed. We look very much forward to your next stay with us.

Best regards

Thomas Kleint
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Four Points by Sheraton Sihlcity Zurich

Address: Kalandergasse 1, Zurich 8045, Switzerland
Location: Switzerland > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Romantic Hotel in Zurich
#22 Luxury Hotel in Zurich
#24 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Sihlcity Zurich 4*
Official Description (provided by the hotel):
Welcome to Switzerland, to the Four Points by Sheraton Sihlcity Zurich. This is a very new hotel(open since 2007) in Zurich with 132 rooms. All rooms feature modern appointments. As a guest at our hotel you have access to one of the most exclusive spa centres in Switzerland. The "Asia Spa" is directly connected to the hotel. Visit the impressive sights in energetic Zurich. The city also offers excellent leisure activities. Just take a step outside and explore! ... more   less 
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Also Known As:
Four Points By Sheraton Sihlcity Zurich Hotel
4 Points By Sheraton Sihlcity Zurich
Four Points zürich
Four Points Sihlcity Zurich
Four Points Zurich
zürich Four Points

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