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“Perfect location, excellent hotel” 5 of 5 stars
Review of Hotel Ambassador

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Hotel Ambassador
4.0 of 5 Hotel   |   Falkenstrasse 6, Zurich 8008, Switzerland (Hochschulen)   |  
Hotel website
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Hotel amenities
Special Rate
Free room upgrade
Ranked #8 of 122 Hotels in Zurich
Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Perfect location, excellent hotel”
5 of 5 stars Reviewed August 15, 2013 via mobile

I stayed here for one night only but loved it. I arrived in the morning from the US and was able to check in early -at 9 am which I really appreciated. The staff was very friendly and knowledgable. My room was large enough, the bed was very comfortable and the wi-fi worked great. To be able to just walk around the corner and across the street to the lake, however, was the best part. The location can't be beat. I will definitely plan on returning next time I'm in Zurich.

Stayed July 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, August 29, 2013
Dear Maggie09876

We are delighted that you enjoyed your stay with us and that you appreciated the early check-in, the free Wifi and our friendly employees. Moreover it was a pleasure to read that you were happy with our location which “can’t be beat”.

We are looking forward to welcoming you soon back with us.

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
    116
    63
    13
    1
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 25, 2013

Stayed here for four nights as a start to our European vacation. Staff was great and the room was nice. We arrived very early from Hong Kong but could not check in until 2pm but this was expected. Would have been nice to have the room earlier but the overall experience was good. Excellent (fast) Internet for hotel wifi. Great location for sightseeing. Coming back for the last night of our holiday.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, August 12, 2013
Dear Darcy M

It was a pleasure to read that you were satisfied with our employees, the free wifi and the location.

We are looking forward to your next visit!

Kind regards from Zurich,

Rudolf E. Zehnder
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Top Contributor
57 reviews 57 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 17, 2013

A golden rule in business travel is to avoid hotels called “Excelsior”, “Ambassador” and the like – this hotel is clearly an exception to the rule! This hotel is conveniently located in the business district and should you need to go further the trap stops 100 meters away and the train station with S-bahn is just 300 meters away – very convenient to get to and from the airport (better than taxi!) or the suburbs of Oerlikon or further away like Winterthur. And then you are just by the Zurich lake with its nice walks.
Rooms can be on the small side, but beds are best in class, there is always a good desk to work at, and the whole facility is well kept. Some rooms have Nespresso machines. Internet access is free and works very well. Do not underestimate the Italian restaurant on the ground floor – both food and service is excellent. But ensure you make a reservation when you arrive – it is a quite popular restaurant.
If you are business in Zurich this is an excellent choice for getting a home away from home with excellent transportation opportunities.

Room Tip: Check for renovations - when I have been there over the past years, there has always been renovation...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, July 19, 2013
We would like to thank you for this kind comment about our Hotel Ambassador. It was a pleasure to read that you enjoyed your stay with us and that you appreciated our location next to the lake, business districts and public transportation. Furthermore, we are delighted that you were satisfied with the room facilities, the internet access and our Restaurant Opera.

It would be great to welcome you soon back with us.

Kind regards from Zurich,

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 14, 2013

I am overdue in writing this review, but stayed at this property in April and enjoyed it! I thought it was a great location behind the Opera house, and within walking distance of a many things. The Tram is also another alternative and very close by. The staff was very friendly and helpful. I would definitely stay at this property again.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, July 18, 2013
Thank you very much for your comment about our Hotel Ambassador Zurich. We are delighted that you enjoyed your stay with us and that you were satisfied with our location. Moreover, it was a pleasure to read that you appreciated our friendly and helpful employees.

It would be great to welcome you once back with us!

Best regards,

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 7, 2013

The staff sat the hotel has been absolutely wonderful and friendly. They cater to your need and try to accommodate our requests. Clean and nice room! We are a family of 6 and taken 2 rooms. The restaurant at the hotel is excellent.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, July 11, 2013
Many thanks for your comment about our Hotel Ambassador à l’Opéra. It was a pleasure to read that you appreciated our friendly and helpful employees, our location and our Restaurant Opera.

We would be delighted to welcome you once back with us in Zurich!

Best regards,

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
58 reviews 58 reviews
10 hotel reviews
Reviews in 32 cities Reviews in 32 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed June 29, 2013

1) If you walk from the train station and up from the Lake, the hotel is at the very beginning of Zurichstrasse on the left side, but you will see no sign except a white sign with blue letters spelling hotel. You have to walk past the hotel and look back to see a sign for the entrance to the hotel.
2) Despite the prime location in the downtown area, most of the rooms are fairly quiet, as the windows look out into a courtyard rather than on the street.
3) The hotel is next to a mini-shopping-mall, which has inside it a Coop Supermarket. A great place for cheap chocolate and wine (and the Ambassador has a minibar in your room to keep it chilled).
All in all, a very nice 3 star for an attractive price.

Room Tip: see tip number two above.
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, July 5, 2013
Thank you for your comment about our Hotel Ambassador. It was a pleasure to read that you appreciated our location next to the lake and the mini-shopping-mall. Concerning your comment about our signalization: As our Hotel is in a historical, well preserved building and under city protection, it is not allowed to have big signs.

It would be great to welcome you once back in our 4 star hotel in Zurich.

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, ON
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 18, 2013

We booked this hotel after searching through trip advisor for a hotel to book just for our first night stay of our driving trip through Switzerland and France. We weren't disappointed. We arrived into Zurich at 7am after an overnight flight from Canada. We were at the hotel by 9am. We had only to wait about 30 minutes for our room, during which tine we just sat in the small lobby lounge area and enjoyed a cappucino.
The room was lovely with a small balcony which overlooked the street and the outside area of the hotel's restaurant, where we enjoyed a glass of wine later in the day after walking around Zurich, exploring.
The location of the hotel is great for getting to the Old Town and a good shopping area.
Our car was valet parked for us. We had free wifi. And the staff were lovely and friendly and very helpful with telling us where to visit and what to see.
I would definitely stay here again should we ever be back in Zurich.

Room Tip: Ask for a room with a balcony.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, June 21, 2013
We would like to thank you for taking your time to write this kind comment about our Hotel Ambassador. It was a pleasure to read that you were satisfied with your room and our location. Furthermore we are delighted that you appreciated our friendly and helpful employees as well as the valet parking and free wifi.

It would be our pleasure to welcome you once back with us in Zurich!

Kind regards,

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ambassador

Address: Falkenstrasse 6, Zurich 8008, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Hochschulen
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#6 Family Hotel in Zurich
#8 Romantic Hotel in Zurich
#8 Luxury Hotel in Zurich
#16 Business Hotel in Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Ambassador 4*
Number of rooms: 45
Official Description (provided by the hotel):
Your private town house with an atmosphere that says: “welcome”! Directly next to the hotel is the famous Zürich Opera House. The nearby lakeside promenade is ideal for a morning jog or a leisurely stroll. Just a five-minute walk away is the glamour of the famous “Bahnhofstrasse”, the most attractive and exclusive shopping mile in Zürich. The airport and business centers are quickly and easily reached by public transportation. ... more   less 
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Also Known As:
Ambassador Hotel zürich

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