We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“june 10th to14th My stay at the Ambassador a'L Opera was just great, my room was clean,, the staff was tops.” 5 of 5 stars
Review of Hotel Ambassador

Save Saved
You added Hotel Ambassador to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Ambassador
4.0 of 5 Hotel   |   Falkenstrasse 6, Zurich 8008, Switzerland (Hochschulen)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Rate
Free room upgrade
Ranked #9 of 122 Hotels in Zurich
Toronto, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“june 10th to14th My stay at the Ambassador a'L Opera was just great, my room was clean,, the staff was tops.”
5 of 5 stars Reviewed June 16, 2013

The staff was always there to help, my room was clean, I would recommend this hotel to anyone, and I will come. This Hotel offer good service for your money, you can walk along thee lake to reach the great shopping street, in walking distance to the train station, and great restaurants.
Tony Waldron

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, June 19, 2013
Many thanks for your comment about our Hotel Ambassador. We are pleased that you were satisfied with our helpful employees and that you appreciated our location next to the lake, train station and restaurants.

We are already looking forward to your next visit.

Best regards from Zurich,

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

190 reviews from our community

Traveler rating
    112
    62
    12
    1
    3
See reviews for
25
57
31
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lisbon, Portugal
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 16, 2013

This hotel is very well located in Zurich, near Stadelhofen station (15 minutes from the Airport), near the Lake and just behind the Opera.

It's perfect for lone travelers in a business trip with a small, but very nice single room, equiped with internet access and tv with more than the required number of channels. The breakfast is well served and everything is clean.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, June 19, 2013
We would like to thank you for your comment about our Hotel Ambassador à l’Opéra. It was a pleasure to read that you appreciated our location and that you were satisfied with the single room with all its facilities.

It would be great to welcome you once back with us in Zurich.

Kind regards,

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 1, 2013 via mobile

We stayed here recently for one night passing through Switzerland on our way to Italy. This is a very comfortable hotel that is tasteful and elegant. Our rooms were very clean, bathrooms beautifully renovated and the electric beds with pillow menu were a unique touch, as was the apple story and fresh apples provided in our rooms.
Unfortunately it was a Sunday and a very cold Spring day in Zurich, so there was not a lot open and we did not venture too far. We ended up spending the afternoon drinking wine and having something to eat in the foyer/lounge area, which was very cosy. The restaurant seemed a bit too formal for dinner. This was perfect and the food was great and the staff very professional. The staff on reception were very friendly, helpful and also very professional. We enjoyed this hotel very much. Must say, though, that Zurich is an expensive city to visit!

Stayed May 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, June 5, 2013
Many thanks for this kind comment about our Hotel Ambassador Zurich. We are delighted that you enjoyed your stay with us and that you appreciated the rooms with its electric adjustable beds and the pillow menu. Furthermore it was a pleasure to read that you were satisfied with our friendly and helpful employees.

It would be great to welcome you once back with us!

Best regards from Zurich,

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 24, 2013

My husband and I traveled through Europe on our Honeymoon and Zurich was our last (and favorite stop). The Hotel Ambassador had quite a bit to do with this. The location was great, the staff was friendly and very eager to help, and once they found out it was our Honeymoon, they filled the room with rose petals. As a visitor to Zurich, we were treated to some of their specialties for free, including chocolate, spring water and green apples. The room was very large and we didn't hear a peep from the neighbors.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, June 5, 2013
Many thanks for this kind comment about our Hotel Ambassador. We are pleased that Zurich was your favorite stop during your journey through Europe and that you enjoyed your honeymoon stay with us.

It would be great to welcome you once back with us!

Kind regards from Zurich,

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windermere, Florida, United States
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 20, 2013

Two blocks off the Stadelhoffen train station, a short train stop from the airport or central rail station. Close to the Lake, and Bellevue tram station. Easy to access the city from these two places, busy during the day, but no street noise at the night. This is a very delightful hotel, charming in every sense of the word. The opera theme gives the place real character. Quaint in feel, but spacious rooms and bathrooms, and all the hotel amenities you need as a traveler. The service by the hotel and restaurant staff was excellent, helpful and cheerful. The restaurant is great, and there are many other bars and cafes within walking distance.

I highly recommend this for an intimate romantic hotel, or a family traveling in Zurich. You won't be disappointed. I would definitely come back.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, May 27, 2013
Many thanks for this kind comment about our Hotel Ambassador. It was a pleasure for us to read that you would definitely come back and that you were satisfied with our location and the hotel amenities. Furthermore, we are delighted that you appreciated the service from our hotel and restaurant staff.

It would be our great pleasure to welcome you once back with us!

Kind regards,

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 17, 2013

Spent quite a bit of time trying to find a hotel in Zurich that wasn't recently renovated (read stripped of character) in an affordable price range. Although this hotel certainly is not inexpensive, we were very happy with our choice. All in all a lovely hotel, good taste evident. Attention to detail throughout. Great sheets, umbrellas available, in-room coffee maker etc. Perfectly located. Slight street noise possible if window is open.Would definitely come back.

Room Tip: Only know one room, was lovely. Slight street noise, not a problem though.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, May 27, 2013
Thank you very much for your comment about our Hotel Ambassador. We are pleased that you were satisfied with our location and the in-room coffee machine and that you appreciated the attention to detail throughout our Hotel.

It would be great to welcome you once back with us!

Best regards from Zurich,

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
1 of 5 stars Reviewed May 14, 2013

I stayed there for two nights. I had turned in 1/2 load of laundry. 4 Shorts and 4 T-shirts, 1 Underwear 1 blue jeans and two pairs of socks. I followed the instructions in their book and drop my laundry off at the front desk. I was not provided with a pricelist. The front desk pointed to line on a form that was non-English and said sign here. I signed it expecting it to be about $40 or $50 Just like any other place. I was shocked when I got the bill. $170. No legitimate business person Would charge a person hundred and $70 to wash a half a load of laundry. These are prices of con-men and Crooks. The front desk appeared to take delight in my frustration and anger with what they did. I think they really enjoyed seeing me getting ripped off. I turn them into American Express. Going to make them eat every dollar that they stole from me. If the Swiss want to rip Americans off, get ready to pay the price. I'm not letting them get away with it. Zurich sucks. Stay there if you wish. Don't touch anything. It might just cost you $100. Do you want to live like that?

  • Stayed May 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorOpera, General Manager at Hotel Ambassador, responded to this review, May 16, 2013
Dear Mr H.

Please note that every room in our hotel is equipped with a laundry instruction form which lays on top of the laundry bag and on which the prices of every garment is specified in Swiss Francs and in the 3 languages: English, German and French. Moreover, you signed personally at the front desk the same laundry instruction form (with pricelist and in 3 languages just above your signature).

The laundry service we offer to our guests is an external express cleaning service within 7 hours, which is very much appreciated from our guests. This provider serves several hotels in Zurich. You might be right that this service is more expensive than in the US but for Swiss standards it has a good price-performance ratio.

I felt sorry to hear that in your opinion Zurich and the service we provide are too expensive. However, I can assure you that Zurich and our Hotel charge the same prices to everyone and it was never in our intention to rip off anyone.

It would be great if you give us and Zurich a second chance to welcome you once back with us.

Best regards,

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Ambassador? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ambassador

Address: Falkenstrasse 6, Zurich 8008, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Hochschulen
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#6 Family Hotel in Zurich
#9 Luxury Hotel in Zurich
#11 Business Hotel in Zurich
#11 Romantic Hotel in Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Ambassador 4*
Official Description (provided by the hotel):
Your private town house with an atmosphere that says: “welcome”! Directly next to the hotel is the famous Zürich Opera House. The nearby lakeside promenade is ideal for a morning jog or a leisurely stroll. Just a five-minute walk away is the glamour of the famous “Bahnhofstrasse”, the most attractive and exclusive shopping mile in Zürich. The airport and business centers are quickly and easily reached by public transportation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Priceline, Tingo, Otel, Odigeo, Agoda and Venere so you can book your Hotel Ambassador reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ambassador Hotel zürich

Owners: What's your side of the story?

If you own or manage Hotel Ambassador, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.