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“Great Hotel, shame about the noise” 4 of 5 stars
Review of 25hours Hotel Zurich West

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25hours Hotel Zurich West
3.5 of 5 Hotel   |   Pfingstweidstrasse 102, Zurich 8005, Switzerland (Escher Wyss)   |  
Hotel amenities
Ranked #12 of 123 Hotels in Zurich
Reigate, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
“Great Hotel, shame about the noise”
4 of 5 stars Reviewed August 29, 2013 via mobile

This is a great hotel. The rooms are (considering the rate) immaculate, well-equipped and a great, comfortable bed. Further to which the hotel restaurant food is also lovely. However, the location isn't ideal and it's a good tram-ride into town. There is also a significant amount of noise generated in the central courtyard, where a table-tennis table is resident, and around which a lot of the rooms are positioned.... Somebody actually started playing table-tennis at 03:00 during my stay (obviously this woke me). Little tweaks, like moving the table tennis table or curtailing the noise, would help.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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578 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Tel Aviv, Israel
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 29, 2013 via mobile

We reserved the double superior room and we were delighted to see the hotel interior design. It was magnificent, We wanted to keep all the amazing furnitures to ourselves. The reason for reserving the double superior room was due to its noise isolation and the room was quiet as promised despite the fact the hotel location next to a main highway. Despite the above, the hotel location - far from the tourist main attractions.

Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 29, 2013

Zurich was our last stay in our trip of Switzerland and considering we had been staying in small villages in Switzerland we wanted to end our vacation in a proper hotel.

We choose 25hours based on the reviews of other travelers and it was not a disappointment at all. Hotel is located less than 50m from the tram station and was very accessible. We found the staff to be very helpful and Internet functioned extremely well in the hotel.

Being a vegetarian finding good food to eat is always a bit of struggle and 25hours also had a very small selection for Vegetarians, besides that we found the hotel to be very modern with all the amenities you expect in a great hotel.

Room Tip: We had pre paid for the room and got a great deal on the Standard Double Room. Washroom in the room...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 28, 2013

We wrapped up our Europe trip in Zurich and were very happy to end it at the 25hours hotel. The hotel was very modern. There was a lot of construction going on outside around the hotel but not at the hotel. It is in the industrial area. Our room was clean and roomy. We opted for the Platinum which included a balcony which was a nice place to unwind at the end of the day. The hotel is not necessary close to the heart of the city but the 4 tram was just outside the doors and it was easy to get to town and everywhere else. The hotel also offered free bikes and two minis for guest use based on availability.

Our room was not quite ready when we checked in early evening but the staff was very accommodating. They temporarily checked us into another room so we can freshen up and offered us complimentary drinks and snacks while we were waiting. The food at the hotel was excellent. We stayed in the first night and just ordered some food which we took to the room. Technopark is a short walk away and they had several nice restaurants. Overall it was a great way to end our 11day trip around Europe. Thanks 25hours!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Delhi, India
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 28, 2013

I was surprised when the taxi arrived in a building site and then dived into an underground bunker to drop me off that we'd arrived at what had been billed as one of Zurich's best hotels. Check-in was fine, but my room, small with infantile little slogans written over various items in faux-handwriting had a view into a kind of well. At the bottom of this people played table tennis, with the resulting interminable ka-dunk ka-dunk sounds echoing up the sides. I asked for a different room and was told they were fully booked.

Going downstairs to meet my contact I found almost the entire dining are had been taken over a by a company meeting of some sort, so I had to settle in a far corner. My contact arrived and shortly afterwards the company meeting finished and the music was cranked up. I could go on but overall, not much about this stay was pleasant, other than my departure the following morning (which even then managed to make getting a cab into an adventure).

Room Tip: Use another hotel
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  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
25hours_Hotels, Senior Sales & Marketing Manager at 25hours Hotel Zurich West, responded to this review, September 2, 2013
Dear TobTobTob

Thank you very much for your feedback. We are really sorry to hear, that you didn't enjoy your stay at the 25hours Hotel Zürich West.

To keep you safe when it's raining the taxi drivers always drive our guests into the garage for a comfortable arrival.

On every Friday we offer our guests.the opportunity to join our Ping Pong Masters as a kind of work-out:-)

We hope we can convince you with your next stay of our 25hours Hotels & Services, whether in Hamburg, Frankfurt, Zurich, Vienna or Berlin (Opening at the beginning of next year).

Best regards,

Karen Lichtsinn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Finland
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 25, 2013

...for us as we needed a comfortable, clean and a bit above average hotel in Zürich at an affordable cost. This equation was not so easy to find. We chose the superior room as the decoration there was a bit less striking. We liked the design style in both the room and the other premises of the hotel. The room was relatively spacious, very clean, quiet, and the decor gave it a touch of something special. The bed was really good. The room gave a feeling of being a bit like it inside a bunker, having very firm and thick walls. For us the big windows, interesting and functional room as well as a very nice toilet was more than enough to compensate.

The hotel was not quite in the city, but we liked using the public transportation, which to us was about the only affordable thing in Zürich :) . The tram took us into the city centrum quite fast, and we could use the same daily tickets also for a little boat ride on the lake Zürich. We found also the way to the airport to be quite easy, as we rode the tram nr 4 for a couple of stations and made then a change there for the train to the airport (run twice in an hour). The staff gave us all the help we needed during our stay, in their friendly and no-fuss style. I would happily return!

Room Tip: I think the pictures in Tripadvisor give a good idea of what the rooms are. You get what you pay for...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 24, 2013 via mobile

Went too this hotel for my fiancée birthday ! Went too Robbie Williams concert at the letzigrund stadium just 10 min walk away (awesome) went to the mount pilatus Saturday (awesome) the boy Patrick on reception is a lovely geezer and sorted everything for a stay from a email two weeks before he was on the ball ! Very trendy colourful hotel with a relaxing atmosphere ! All staff very nice from Patrick to the bar staff ! Had a great meal ! A bit away from the town but is ideal ! Just jump on a tram and your there in the hustle bustle ! Clean room with all the mod cons ! A little but expensive for food and drink but I think that's Switzerland all over ! All in all very happy weekend away :-)))

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about 25hours Hotel Zurich West

Address: Pfingstweidstrasse 102, Zurich 8005, Switzerland
Location: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Wheelchair access
Hotel Style:
Ranked #12 of 123 Hotels in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — 25hours Hotel Zurich West 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
25hours Hotel Zürich West is the most colourful hotel in the city on the Limmat. Located in the vibrant district 5, designer Alfredo Häberli‘s team has created a relaxed living environment with playful references to the secrets and sights of the city. The Oriental-Mediterranean restaurant NENI offers an eclectic mix of world cuisine in collaboration with trendsetting Austrian restaurateur Haya Molcho.126 rooms • Mini-bar • Safe • iHome Sound Dock • iMac workplaces • Kiosk • Free Wi-Fi throughout the building • Free MINI rental • Free bicycle rental • NENI restaurant with summer terrace • Bar • 3 function rooms • Jogging corner • Sauna & Fitness with city view • Car park • Art installations from Alfredo Häberli ... more   less 
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