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“nice hotel with a 2 year old” 4 of 5 stars
Review of EMA house - The Zurich All Suite Hotel

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EMA house - The Zurich All Suite Hotel
3.0 of 5 Hotel   |   Nordstrasse 1 | 8006 Zurich, Zurich ZH 8006, Switzerland   |  
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Ranked #10 of 123 Hotels in Zurich
1 review
“nice hotel with a 2 year old”
4 of 5 stars Reviewed July 15, 2013

being upgraded for free to a suite room effected our impression very much positively :)
breakfast and the service was great
hotel is very clean and comfortable
we really felt at home really in our first international trip with our 2 year old
the baby cot and everything in the room was very good.
a large and clean bathroom and a nice kitchenette as well.
althoug the closets were locked we could use the oven and microwave and refrig.
staff was also kind
totally recommend

Stayed June 2013, traveled with family
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191 reviews from our community

Traveler rating
    119
    58
    11
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67
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Vancouver, Canada
Top Contributor
66 reviews 66 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed July 14, 2013

Having worked in Zurich many times, I have stayed in several hotels. EMA House is a great choice for small families or a longer stay for a couple who need the room to move around during the "early morning hours" as you adjust to the time difference without disturbing the other person. I have jet lag, but my wife can seemingly adjust immediately (i'm envious).

We stayed at EMA House for 12 nights over the end of June and beginning of July. We had what I think is called an Executive Residential Suite. The "apartment" had a separate bedroom and 1 and a half bathrooms plus a living (sitting) room, dining room and galley kitchen. It was very spacious by anyone's standards; the ensuite bathroom even had a shower and a bathtub with shower.

You are an easy 5 minute downhill walk to Hauptbanhof or central train station (crossing the Limmat river) or 2 stops from the station on the #11 tram (towards Auzelg when leaving the station or towards Rehalp when going to the station). The tram is very convenient as it stops adjacent to the hotel.

We bought food at the COOP store across from the central train station where prices were not that different from home. It is so nice to wake up and make your own breakfast without having to get dressed and go downstairs to a breakfast room, but I understand that for shorter stays the hotel will deliver breakfast every morning.

Although we went out for most dinners we still had a few in our suite. We also had no problem inviting friends over for a drink. The internet is cheap and stable although you do have to sign on every day with the provided passcode. The smart TV had a dozen English channels from a selection of over 200 channels spanning most major languages as well as internet access.

In brief, the rates are very reasonable for all that you receive and basically on par with what you would often pay for a single hotel room in Zurich. It is a godsend for a couple when one of you has insomnia and doesn't want to destroy your relationship by waking the other person!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fair Oaks, CA
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 2, 2013

Our family (2 adults, 2 children 8 and 16 years old) stayed here 3 nights in June, 2013. We had a junior suite, which was plenty of room (two twin beds placed in living room area prior to our arrival, separate bedroom for parents). There is also a kitchen table, where your included breakfast is brought to your room each morning at your specified time (arranged at check-in); coffee/tea, orange juice, croissants/breads w/ jams/jellies, fresh fruit bowls, cheese and meat tray (and for an extra charge, you can get hard boiled eggs). There's a refrigerator w/ freezer, kitchen sink, microwave (but utensils/plates locked up unless you've paid for an upgrade). The room was very quiet and there is excellent security (key required in elevator to select your floor), although the neighborhood is so nice that I'm not sure the security is needed. Very large bathroom with a strong shower and separate tub, nice amenities (and EMA will provide comb, toothbrush, etc., if you've forgotten yours). EMA is only about 2-3 stops from the Zurich main train station via tram number 11 or 14 (Beckenhof stop), and that stop is about 50 yards from the front door or EMA - save cab fare by using the excellent tram system. Only downside to EMA: had to log on to the free Wifi daily (don't know why our devices couldn't "remember" the log-in - some weird technical glitch?). Overall, an excellent experience.

Room Tip: We had room 403, which looked out at part of Zurich, but the entire facility was quiet as far as I c...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2013

I stayed 5 nights at EMA and I don't believe I could have found better value in Zurich. The rooms were very generous, the kitchen was well equipped, the beds were comfortable, the bathroom was enormous and spotless, and the view (Alps and river, from our suite at least) was lovely. Location is perfect -- the immediate neighborhood is quiet, but it's a short walk to the river (and laid-back riverside bar!) and Hauptbahnhof, and there is a tram stop just across the street. The staff are great -- very friendly and accommodating. My wife and our two-year-old were with me for the first three nights and the EMA team were great at managing any request, e.g. exchanging our son's bed for a cot. Wi-fi internet isn't free, but it is very cheap and very fast. There are no nasty telephone charges, either, and the rooms (at least, the one I stayed in) have Smart TVs with dozens of channels. I'd certainly stay there again.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 20, 2013

We stayed at the EMA House for 2 nights in May. We were booked into a studio but got a surprising upgrade to a one bedroom. They closed the kitchen off but we wouldn't have used it anyway. The room was quite spacious. The bed was super comfortable and it had a great bathroom. There is no breakfast room so they gave us a menu to choose from and delivered our breakfast to our room. We really enjoyed eating at our leisure and the choices were excellent. We even had a small balcony with a great view!! The staff was friendly and most helpful!!! Location wise we were able to walk to do things. We took the train from the airport and then got on a tram that dropped us off right outside the door. This was not as easy as I thought it would be. We were very lucky to find someone who spoke English at the airport train terminal who directed us to the correct train and seating and also told us how to get the tram. This might have been easier had we not had large luggage.(if traveling with luggage you might consider a cab from the airport) We took a cab back to the airport. LIke all hotels, we could not check in when we arrived as it was mid morning, so keep that in mind. They did store our luggage. There were restaurants within walking distance. Also, German is the predominant language here so bring a dictionary!!! This was a great hotel and I would love to stay here again and certainly would recommend it!!

Room Tip: Rooms at the back have a great view if you are on a high floor
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urs S, General Manager at EMA house - The Zurich All Suite Hotel, responded to this review, June 24, 2013
Thank you very much for sharing your experiences about your stay at EMA house - The Zurich All Suite Hotel with us. The entire team is very pleased to learn that you had an enjoyable stay and that you were enjoying the upgrade to a larger Suite.
Of course your kind comments are a great encouragement to keep up our services for our future guests. Thank you and we are looking forward to welcome you some other time again.

Urs Schaerer
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 29, 2013

Beautiful suite, immaculate cleaning. Front staff is very helpful and courteous. They allowed us to store luggage for hours until our suite was prepared, and let us move into our room early as we were exhausted. Very comfortable room. The best possible start to our Switzerland vacation!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California, United States
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 26, 2013

The EMA house has absolutely monstrously huge rooms for European standards. Even the cheapest room (which we stayed in), was the size of a small apartment. Overall, the room was clean, the staff was friendly, and the hotel felt very hi-tech. The shower pressure was awesome (seriously, this stuff is important).

The location leaves a bit to be desired, as it's pretty far from the city center, but literally across the street are 2 tram stops which take you pretty much anywhere. Just make sure you plan your route ahead of time and you should be fine.

The beds in the hotel were a bit uncomfortable for my tastes, and the hotel worker referred to the a/c as a "radiator" when he showed us around. Even though it was cold outside, the room itself stayed warm with the cold on full blast. I woke up sweating a few times. I'm not sure if our "radiator" was broke, or the rooms just simply don't get as cold as I'm used to, but for such a nice hotel, I would've appreciated sleeping in a room that was at least moderately cool.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about EMA house - The Zurich All Suite Hotel

Address: Nordstrasse 1 | 8006 Zurich, Zurich ZH 8006, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Zurich
#26 Romantic Hotel in Zurich
#39 Business Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — EMA house - The Zurich All Suite Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
When traveling on business or for leisure, our guests prefer to reside in the kind of personalized quarters they tend to associate with their own home, rather than staying in a traditional hotel. Being completely renovated and refurbished, EMA house - The Zurich All Suite Hotel will re-open in spring 2015 in a new and exciting outfit. It is going to be the place where demanding guests enjoy both the amenities of a first-class hotel and the privacy of a home-away-from-home luxury suite with every conceivable comfort. ... more   less 
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Also Known As:
Ema House - The Zurich All Hotel
Ema Hotel zürich

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