The hotel is located on a main road, and has building works around it, so not the pretty view of Zurich that you might crave. Taxi from the airport was 24CHF, or take the #10 Tram for 6CHF getting off at the Renault Dealer. The hotel is typical Marriott so good lobby area, restaurant and rooms. The welcome on check-in was very friendly, offering help with local travel, places to see etc. Service in the restaurant was slow, but pleasant, I was there on business so the delay was ok, but we did laugh one night when we were pre warned food would take 20 minutes (it would have been an improvement, and in the event it took 40!) The food by the way was Thai, and excellent, I ate these all 4 nights, plenty of choice. Like others you can't but complain about wifi, 92CHF for 4 days, so about £65 in real money, or the cost of 3 months broadband at home, shame on "Mr Marriott." All in all a good hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you very much for your stay and for taking the time to write this valuable feedback.
I am concerned about your disappointment regarding the Internet charges and the restaurant service you have experienced.
I do understand how important it is to be connected at those days. Therefore we do offer free WiFi in the Lobby. For the High Speed connection in the rooms charges will apply, but we do offer various rates including the Internet.
I already discussed your restaurant experience with my Restaurant Manager and trainings are held and we did improvements to make the service more efficient.
Once again thank you very much for your response and I hope I and my team can convince you with the improvements we made next time.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.