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“Small but Sufficient” 4 of 5 stars
Review of Claridge Hotel Zurich

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Claridge Hotel Zurich
4.0 of 5 Hotel   |   Steinwiesstrasse 8-10 | Orsons Restaurants, Zurich 8032, Switzerland   |  
Hotel amenities
Ranked #80 of 123 Hotels in Zurich
Tel Aviv
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Small but Sufficient”
4 of 5 stars Reviewed July 28, 2013

Given the prices in Zurich this is a reasonably priced small hotel. Service is very nice though minimal. No luxuries. Nice breakfast, pleasant patio in the summer. My main problem though was the soaps in inverted bottle dispensers. I like a bar of soap. Also shower/bathtub small as are towels. But again, reasonable for the price. Free internet- doesn't always work in room. Small old t.v.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaridgeHotelZurich, Owner at Claridge Hotel Zurich, responded to this review, July 30, 2013
Dear Mrs Carole

Great that you wrote a comment about your stay at the Claridge Zurich - thank you so much.
We are happy that you felt comfortable during your stay with us.
Regarding your remarks about bar soap, I would like to assure you that the dispensed products are of highest quality, from the famous London Cosmetic Brand Laura Hutton. Of course you may at any time also get a little bar upon request. We do have some at the Front Desk at the disposal of our clientele.
I am sorry that the free Wifi did not work at all times. I have informed our external Wifi parter to check the system. Thank you for havinb brought this to my knowledge. Only be our guests feedback can we realise if we did live up to their expectations or where we do have some potential for improvement. Thank you again.
Kindest regards
Beat R. Blumer, hotelier and the whole Claridge Team
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110 reviews from our community

Traveler rating
    39
    37
    17
    9
    8
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
San Francisco, California
Top Contributor
75 reviews 75 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 18, 2013

I love the quiet location of this hotel on a residential street. It is the second time I have stayed here. It is an easy walk to the lake and Old Town. It is charming and I enjoyed the in a house feeling. Orson's Restaurant connected with the hotel is excellent. The staff is friendly and helpful for the most part and they can arrange a shuttle to airport for you. The breakfast buffet was not as fresh as I would like. The Internet is free and there is wireless everywhere in hotel.

Room Tip: The business rooms are quiet a bit larger.
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaridgeHotelZurich, Inhaber at Claridge Hotel Zurich, responded to this review, July 24, 2013
Dear guests Nipowers

Thank you for your comments about your stay at the Clarige Hotel Zurich. We are most happy that you enjoyed it and we would like to thank you for your patronage.

Your remark about the 'not so fresh' breakfast buffet has - however - found my personal concern.
As we prepare all the hot dishes (such as eggs, porridge, baked beans, vegetables etc) fresh for every order, I am somehow astonished about your comment and I would be more than obliged if you told me in a short mail what exactly had not been to your satisfaction to enable me to improve things. Thanks a lot and hope to see you soon again in the Claridge.
Beat R. Blumer and the whole Claridge Team
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2013

This is a wonderful little Hotel in Zurich not far from the Kunst House, and either 20 minutes walk to city centre or literally 10 minutes by tram.
Its a very friendly Hotel with personal attention.
Rooms are as they used to be big warmly decorated with excellent beds and bathroom.
in the room price which is reasonable for such Hotel is: WIFI, free calls in Europe, big choice breakfast. when possible like in my case 2.30pm departure with no extra cost.
The Hotel is in a very quiet street service and hospitality second to none

Room Tip: All rooms are quiet, choose a big double room if you can, I have no experience with other rooms
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ClaridgeHotelZurich, Owner at Claridge Hotel Zurich, responded to this review, May 30, 2013
Dear Guest
We are so happy that you had such a good stay at the Claridge Hotel. Thank you for having taken the time to write a report about your experience. Your positive comments will strengthen my team's comittment to quality, friendliness and heartily hospitality.
We hope to have the pleasure of your visit soon again. Thank you for spreading mouth-to-mouth comments within your friends.
Beat R. Blumer, Hotelier and the whole Claridge Team.
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London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 24, 2013

I stayed here on business for 3 days includigna sunday night.
Good things- the location is OK, quiet , close to the main art gallery and 10 minute walk to the lake and city centre, 25 minutes to the rail station. The breakfast buffet was good and the service very pleasant.
Bad things- the room decor is 1970's, the bath had almost no emanel left, the carpets are threadbare and the door to the room did not open withour rubbing on the carpet, there is a separate lavatory not in the bathroom but in between the bedroom and the corridor, the sink was pale pink, the pipeworkmwas all exposed, the furniture was dark wood and heavy. The restaurant, bar and room service is closed on sunday evening. The bed was uneven and the pillow very lumpy. The bins were not emptied nor glasses cleaned when the room was serviced.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaridgeHotelZurich, General Manager at Claridge Hotel Zurich, responded to this review, March 26, 2013
Dear Reviewer
Thank you very much for your good comments about location, breakfast buffet and our team's service quality.
We are most aggrieved however that you rated our antique Louis XV funiture as beeing from the 1970 - in reality it is much older. - We appologize for the bin not beeing emptied when your room had been serviced. This should not happen and we are very sorry about. it. We have taken this up with our housekeeper in chief to make sure that room checks will be carried out more carefully in the future. Thank you for having brought this to our attention.
Best regards
Beat R. Blumer, Hotelier and the whole Claridge Team
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Helsinki, Finland
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 7, 2013

The rooms are a bit dated, they must have been brand new at the turn of the millennium. But they are not bad at all, good sleep. The service is very good - they try very hard. I was happy to book a champange breakfast buffet, which included great variety. Location is in a quiet neighbourhood, quite close to Stadehof train station. Not a walking distance from the main train station though.

BTW, there was a weird sign about bed hygiene that I understood but people who are not so skilled in German/English will most probably misunderstand as a some kind of warning and should be removed from the rooms.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaridgeHotelZurich, Owner at Claridge Hotel Zurich, responded to this review, March 11, 2013
Dear Mario
Thank you for your impressions about your recent stay with us. We are happy that you felt comfortable and had a good sleep and that you did enjoy the large variety on our Champagne Buffet Breakfast.

You're right about walking to the Main Railway Station which takes about 10 minutes - I also always take the tram which takes me there in about 3 mintues only... On the other hand walking to Bellevue Place and Lake Zurich will take only about 4-5 minutes.

What surprised me was your remark about the bed hygiene - we have all the matresses cleaned at least once a year to make sure that there are no mites nor bugs etc that may affect guests. Furthermore all the matresses are wrapped with special encasings that will prevent any insects from penetrating into the matress. Nowadays with guests from all over the world it is easy to have insects brought along wîth them - that's why we draw so much attention to bed hygiene.

Once again, thank you four your visit and we hope very much that you will recommend the Claridge Hotel to your friends and acquaintances.

Kind regards
Beat R. Blumer, Hôtelier and the whole Claridge Team.
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Vevey
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 17, 2013

The hotel has a lot charm and the rooms are querky. The fittings are a little bit dated but the room is very clean etc.

Restaurant was quite good as well.

Definitely wouldn't hesitate staying at the Claridge again.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaridgeHotelZurich, Inhaber at Claridge Hotel Zurich, responded to this review, February 18, 2013
Dear Robertm100,

First of all let me thank you for having written a comment about your stay at the Claridge Hotel Zurich. We are all pleased that you will "definitely not hesitate staying with us again" - thank you -we are happy to read this.

Also your remark about the 'good Restaurant' makes us very happy.

Your comment does convince us to continue our efforts. We hope to soon have the chance to welcome you to the Claridge again.
Have a good day.

Beat R. Blumer, Hotelier and the whole Claridge Team.
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Israel
Top Contributor
82 reviews 82 reviews
26 hotel reviews
Reviews in 46 cities Reviews in 46 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed January 12, 2013

We stayed here for one bight as we had a long layover and none of the airport hotels can accommodate five people (two parents and three young children) in one room.

The hotel turned out to be very convenient. As we arrived after dark, we've taken a taxi from the airport, but in retrospect could have managed just as well by train. The room was made for four people, but when we noted that it was fixed within 5 minutes.

The hotel is within 15 minutes walk (child's pace) to the city center, many cafe's and restaurants. It is on a small street and is very quiet.

Note: They have an airport shuttle, but you have to book it 3 hours (!) in advance.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaridgeHotelZurich, General Manager at Claridge Hotel Zurich, responded to this review, January 15, 2013
Dear Watergrinder
Thank you for having stayed with us. We are happy that you enjoyed your stay with us and that you found the Claridge to be convenient and in quiet yet central location.
Our hotel shuttle runs about 35 times daily to and from the Airport. The 3 hours 'booking' time is mainly important for larger groups or in your case with 5 people. We want to make sure everybody who booked a seat will also have a seat on the bus ...
Thank you again for your patronage and we hope you will recommend us to your frieds and collegues.
Kind regards
Beat R. Blumer, Hôtelier and the whole Claridge Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Claridge Hotel Zurich

Address: Steinwiesstrasse 8-10 | Orsons Restaurants, Zurich 8032, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Best Value Hotel in Zurich
#36 Business Hotel in Zurich
#41 Luxury Hotel in Zurich
Price Range (Based on Average Rates): $
Hotel Class:4 star — Claridge Hotel Zurich 4*
Number of rooms: 31
Official Description (provided by the hotel):
The Claridge Zurich boutique hotel offers the well-tended environment with furniture of high quality materials in the combination of antique and design for people in search of something special. Having only 31 comfortable and spacious rooms and junior suites guarantees for an attentive and courteous personal service. The exquisite ORSONS Restaurants and Bar, during summer in the romantic garden - are an oasis of peace and quiet in the bustling city. The former stately mansion ‚Tiefenau’ dating from 1835 is nowadays the preferred stylish boutique Hotel right in the city center of Zurich. ... more   less 
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Also Known As:
Claridge Hotel zürich

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