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“Budget gone too far” 2 of 5 stars
Review of Ibis Budget Zurich City West

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Ibis Budget Zurich City West
1.0 of 5 Hotel   |   Technoparkstrasse 2 | 8005 Zurich, Zurich 8005, Switzerland   |  
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Ranked #91 of 123 Hotels in Zurich
GreenLeadersBronze level
San Francisco, California
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
42 helpful votes 42 helpful votes
“Budget gone too far”
2 of 5 stars Reviewed February 3, 2014 via mobile

The room rate was cheap, the main advantage I can think of. Tram station is outside, and it takes about 15min (11 stops) to get to Bahnhofstrasse the main st.

However, the hotel has gone too far to be budget.
- Bed uncomfortable. Hard, with awful pillows. Worst sleep I had on a night there.
- Shower room allows no privacy. They had a funny design of a shower room with a glass door opening to the room directly. People outside can see through the glass at the inside person's head and legs. Despite the middle part of the glass door is frosted ground-glass, it still allows no privacy. You only get one small soap and nothing else.
- parking costs CHF22/day for hotel guests.
- Toilet seat too high. While sitting, you need to be 6ft tall to have legs long enough to rest your feet on the floor.
- No air conditioning found in the room.
- Only 1 chair I the room. Internet sometimes not working.

Stayed January 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel-Manager, Manager at Ibis Budget Zurich City West, responded to this review, February 11, 2014
Dear committedmacysfan
Thank you for your feedback. We appreciate every opinion. That is absolutely true one of our main advantages is the public transport directly in front of the hotel.
If the room was too small for you and you would like to have a separated bathroom, I can recommend the hotel ibis Zurich City West. It is in the same building but it provides bigger rooms. I hope that we can welcome you soon again in one of our hotels.

Kind Regards

Andreas Regli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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823 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Melaka, Malaysia
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 26, 2014

Stayed there on New Year Eve to New Year =) Great Location.

Daily breakfast is available for an additional charge. Microwave, kettle and seating available @ public area.

Guest parking @ CHF20/day.

Neat and clean room with view of garden.

Special toilet bowl since its height from the floor. hahaha~

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Victoria, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 17, 2014

Well they do say you get what you pay for but I am happy I paid what I did for the hotel. So the bed wasn't the most comfortable but for a couple travelling Europe on a budget this is perfect. We have spent the whole day walking Zurich (so size of room is not a big deal) and everything is within close walking distance. Free Wifi is great and we were given plenty of codes to use. Didn't purchase breakfast though as we rarely eat it.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagos
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 17, 2014

The hotel is too basic for the price, the WiFi service is very poor. while the front desk officers are not even helpful. i hate the fact that i had to pay a deposit to use their socket charger. However, i will say the hotel and the bathroom is very clean. the rooms are very small and the beds are tiny. I didnt get full value for the amount i paid.

Room Tip: Avoid rooms facing the main road.
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  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 5, 2014

First impression was the front desk staffs. They clearly didn't respect the customers.
We were just lightly tapping the front desk while waiting for the staffs, then they said we don't need to do that they can see and it wouldn't make them work faster.

Wifi access was confusing although we made it work after several trials. The staffs were not interested in helping and just gave random suggestions when we went down to ask.

The room was small, although it was understandable for the price.

The bed sheet and blanket were so rough, itchy and had lots of holes! There were sever black spots that we suspected they might be dead insects!!!!!!
We went down to request for a new set. The staff cared enough just to give us and let we made the bed ourself.

It was cheap and in a good location regarding Zurich public transportation but I will definitely not stay here ever again!

Room Tip: Don't stay here
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  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel-Manager, Manager at Ibis Budget Zurich City West, responded to this review, January 16, 2014
Dear Chatdanai L

Thank you for your honest comment here on Trip Advisor.
We highly appreciate it and will pass it on to the teams.

I am certain that our reception staff did not mean to appear unfriendly.
Please accept my appology for this misunderstanding.

Regarding your wifi problem. It is difficult to know about all
devices that are used nowadays. But we are motivated to train
our staff on the most common smart phones, tablets and laptops.

Moreover, I am very suprised that you have encouterd problems
with our bedsheets. Thank you for your feedback we will double
check on that.

We will improve all the mentioned points and hope to welcome you again on another occasion in our hotel.

yours sincerely

Manuel Fajardo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Budget Zurich City West

Address: Technoparkstrasse 2 | 8005 Zurich, Zurich 8005, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Zurich
Price Range (Based on Average Rates): $
Hotel Class:1 star — Ibis Budget Zurich City West 1*
Number of rooms: 160
Official Description (provided by the hotel):
Das ibis budget Zurich City-West befindet sich in der Nahe der Autobahn A1 Richtung Zurich City, 10 Min. Entfernt vom Hauptbahnhof und dem Stadtzentrum. Der Flughafen Zurich-Kloten ist 9 km vom Hotel entfernt. Das Hotel verfugt uber 160 renovierte Zimmer mit zentral geregeltem Air-Cooling System, WiFi-Zugang, Restaurants in der Umgebung und kostenpflichtigem Parking. ... more   less 
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Also Known As:
Etap Zurich City West
Etap Hotel zürich

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