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“Great Location” 4 of 5 stars
Review of Hotel Schweizerhof Zurich

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Hotel Schweizerhof Zurich
4.5 of 5 Hotel   |   Bahnhofplatz 7, Zurich 8001, Switzerland   |  
Hotel amenities
Ranked #5 of 123 Hotels in Zurich
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Great Location”
4 of 5 stars Reviewed 1 week ago

The husband and I arrived on the last flight into Zurich and were greeted by the good news of an upgrade. It was our first time staying at the hotel and the we were not disappointed. The room was spacious with traditional decor, room service was quick and of good quality. Despite being opposite the train station our sleep quality was not compromised. The breakfast was superb, always good to start the day with some good quality food; eggs were cooked to perfection.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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615 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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stockholm
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff makes you feel welcome from the moment they open the door, you can have a glas of sparkling wine on the house. You don´t have to pay exra för room service (breakfast). Very good breakfast . Location across the Central Station and at walking distance from shopping street. Small, well decorated rooms (OK size for European standards)

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
100 reviews 100 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a grand old style European hotel, but a bit on the small size. It is located right across from the main Zurich train station and when you sit at the outside cafe, there is a continuous stream of foot traffic to watch. Not only is it just across from the train station, but it is at the start of Bahnhofstrasse and this is the main shopping area and also leads directly to the old city and main attractions in the downtown area. The staff was excellent and attentive with good service - no complaints here. The room included a breakfast and it was better than most (danish, croissant, jam, cheese, eggs, bacon, sausage etc). Rooms were small, but pretty typical for expensive Zurich. Washroom was small and the separate toilet area tiny. Facilities were limited with no gym (they did offer a voucher to use a gym located around the corner and down down down the street - it was excellent). The price was high, but again typical for Zurich. I would expect a gym or spa for the price so bit disappointed about that. We have one difficulty during our stay and the staff was able to help us out!!!! I would give it 4 minus overall.

Room Tip: We were in room 516 and it was one of the "larger" rooms in the hotel, but we found it sma...
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  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schweizerhof, General Manager at Hotel Schweizerhof Zurich, responded to this review, 2 weeks ago
Dear Guest
Thank you for your honest feedback. We are glad to hear that our staff has been friendly and attentive during your stay and that they were able to help you with your difficulty. All your compliments will be passed to the whole team!
We are happy to learn that you enjoyed the Holmes Place facilities, which are included in the room rate.

It would be great to welcome you again soon in our HOTEL SCHWEIZERHOF ZÜRICH. In the meantime we wish you a wonderful Christmas time.

Best regards
Andreas Stöckli
General Manager
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Ontario
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Traditional, highly sophisticated hotel. I would have fit in better had I worn a morning coat, monocle and $30k Patek Philippe watch. Located across from the train station and right next to Bahnhofstrasse, one of the most expensive streets in Europe. Deluxe single room was a touch small, but very traditional, and filled with everything you can imagine including fancy furniture, a pant press, slippers, bowl of fresh fruit, chocolates, and flowers. Bed was comfy and adjustable and bathroom made of solid granite. Was only here for a day on business, but did manage to have breakfast at the hotel. It was a wonderful buffet spread with a wide variety of fruit, meats, eggs, cheeses and pastries. Was also the best cup of coffee I'd had in months. The hotel had fresh flowers everywhere and they offered champagne upon arrival. If you are all about class, sophistication, service and opulence, then you won't be disappointed.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Schweizerhof, General Manager at Hotel Schweizerhof Zurich, responded to this review, 2 weeks ago
Dear Guest
We would like to take this opportunity to thank you for your very kind evaluation.
It is nice to hear that you liked your room with its facilities and we are very happy that you could manage to have breakfast and enjoyed your cup of coffee.
We are looking forward to welcoming you again in this lovely city and our hotel.

Warm regards from Zurich

Andreas Stöckli
General Manager
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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 12, 2014

I recently spent a night at the Hotel Schweizerhof Zurich. The hotel itself is absolutely beautiful, and the staff incredibly helpful. I was travelling with my Mum who has some walking difficulties. When I explained this to the very helpful Railbookers agent, he arranged for someone from the hotel to meet us at Zurich rail station and take our luggage to the hotel, despite the hotel being literally opposite the station.

At reception, we were offered a drink (juice, water, or sparkling wine) whilst checking in! I have never experienced this before. The staff were very friendly, recommended a lovely area close by to find a reasonably priced restaurant, and the following morning we were helped back to the station with our luggage.

Our room was absolutely beautiful, with a comfortable chair and sofa, incredibly comfortable beds, and a very swish bathroom! The breakfast was delicious, a superb choice, served in a very beautiful dining room. If I am ever lucky enough to stay in Zurich again, this would definitely be my hotel.

Room Tip: I didn't make any specific requests and our room overlooked a central area of the hotel, ie no v...
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  • Stayed November 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schweizerhof, General Manager at Hotel Schweizerhof Zurich, responded to this review, 3 weeks ago
Dear K H
Thank you so much for your evaluation and kind words. It is awesome that you felt so comfortable staying with us and we hope we were able to make your time in our beautiful city truly memorable. We will be pleased to share your compliments with the whole team and we look forward to welcoming you back in the hopefully not too far future!

Best regards from Zurich

Andreas Stöckli
General Manager
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Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 11, 2014

We stayed here briefly during our honeymoon and they were top notch in every way! The hotel greeted us with sparkling wine, rose petals on the bed, and a personalized note. The amenities in the room were fantastic and included a robe, tea service, and all the comforts of home. The hotel is right across from the train station and the bell hop met us there to carry our bags.

The hotel staff was tremendously helpful. They gave us chocolates and water for our train ride when we left. We felt like royalty. The breakfast is superb with fresh fruit salad that included fresh figs and currents. There's not a negative thing about this place. They know how to take care of you!

Stayed November 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schweizerhof, General Manager at Hotel Schweizerhof Zurich, responded to this review, 5 weeks ago
Dear Mr and Mrs Maglich

We would like to thank you for the positive evaluation of your recent stay at our HOTEL SCHWEIZERHOF ZÜRICH!
It is great that you enjoyed your room and especially the overall services and please rest assured that we will pass on your comments to the respective departments.

We are looking forward to welcoming you again. Maybee you will come back to Zurich at your anniversary?

Best regards
Andreas Stöckli
General Manager
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london
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 10, 2014

This hotel is very well located,everything is within walking distance. The rooms are nice and spacious and eventhough some of them face the street, i coudlnt hear any noise,plus you get a piece of swiss chocolate on your pillow everyday - nice touch. Receptionists are always very friendly, you get a welcome drink while you check-in!
Breakfast is delicious, you can order it and they do the best egg benedict! The service is exceptional everywhere you go - bar, restaurant, lobby. I really cannot praise this place enough!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schweizerhof, General Manager at Hotel Schweizerhof Zurich, responded to this review, November 13, 2014
Dear guest

Thank you for your recommendation and very kind words. It is great that you were completely satisfied with having chosen our HOTEL SCHWEIZERHOF for your stay in Zurich. We know the entire team`s dedication to high standards and we know they will appreciate your comments on the quality of both the breakfast and the overall service.
It would be a pleasure to welcoming you back in the future!

With warm regards
Andreas Stöckli
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Schweizerhof Zurich

Address: Bahnhofplatz 7, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Zurich
#2 Romantic Hotel in Zurich
#5 Luxury Hotel in Zurich
#8 Business Hotel in Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hotel Schweizerhof Zurich 4.5*
Number of rooms: 107
Official Description (provided by the hotel):
The Hotel Schweizerhof Zürich, part of WORLDHOTELS, is an exclusive 4* superior Hotel with an excellent 5* service at the best central location in Zurich. Opposite the main railway station and at the beginning of the famous Bahnhofstrasse. Shoppingstreet, financial district, the lake and the old town within walking distance. Every 10 minutes direct train to the International Airport of Zurich (12 minutes journey time). Very quiet thanks to triple glazed windows. ... more   less 
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Also Known As:
Schweizerhof Zurich Hotel
Schweizerhof Zurich zürich

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