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“real convenient home base in Zurich” 5 of 5 stars
Review of Hotel Schweizerhof Zurich

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Hotel Schweizerhof Zurich
4.5 of 5 Hotel   |   Bahnhofplatz 7, Zurich 8001, Switzerland   |  
Hotel amenities
Ranked #6 of 123 hotels in Zurich
adelaide
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
“real convenient home base in Zurich”
5 of 5 stars Reviewed September 13, 2013

stayed 3 nights in sept 13, real convenient base to visit Zurich and nearby towns up to bern, basel, luzen, rhinefalls. staff super efficient and friendly. made our stay like a home away from home.
location cannot be beaten, right infront of central railway station. 4 minutes safe crossing over, with free hotel greet and send off at train platform if needed.
room adequate for 2 large bags, clean and comfy Bulgarie bathroom accessories. turn down service. my room had bowl of fruits, chocolates, bottle of water.
French restaurant with really nice food. half board available - you get spoilt with dessert tray full of delicious dessert. breakie with complete selection and eggs to your satisfaction, even at 10 am there is still adequate choice.
front desk is superefficient, just ask and they have it-zurich tram/train/bus card no worries, directions no worries and even offered to post package for us overseas if needed.
have a good time

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 12, 2013 via mobile

My wife and I stayed for one night as stopover from a holiday in Italy. This was our second stay and once again we found the experience fantastic. Superb service especially from the 'butler' who served us at both gourmet café and breakfast. Will definitely be returning for longer break.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 12, 2013

Friday to Monday long weekend

Location location location - right across the road from the main railway station.
Room was very generous size with a huge comfortable bed and a real key to open the door!
Bathroom facilities lovely and TV had all the channels you need and more.

Staff extremely professional and courteous and a very knowledgeable and helpful concierge - (Andre I think).

Breakfast very relaxed but a lot of variety.

Would definitely recommend!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 10, 2013

I was recently in Switzerland on holiday and chose this hotel for part of my trip. The service in this hotel is phenomenal, absolutely phenomenal. In fact, it is as good or in most cases better than any five star hotel I have stayed in around the world.

Check In - When I arrived, I was provided with a warm towel and a bottle of water. The gentleman who checked me in was very friendly, professional and efficient. He provided me with a map of the city and also answered my questions regarding day trips. I am bad with names but I believe he said he was from Indonesia.

Housekeeping - I called Housekeeping for a couple more hangars and an iron and they were delivered within 3 minutes. When the gentleman arrived he even offered to set up the ironing board, fill the iron with water, etc. Very impressive. Housekeeping kept my room very clean.

Turn Down Service - I happened to be in my room one night when the nice lady (originally from Sri Lanka) came to provide turn down service. I asked her questions about Switzerland and she took the time to visit with me. I really appreciated this. Once again, very impressed with the service.

Breakfast - Breakfast was very good and the entire staff was friendly, professional and efficient. The mature gentleman who I think was probably in charge was really making sure everyone was attended to. Coffee was brought to the table within one minute of sitting down. I recommend the Eggs Benedict. Once again, top notch service.

Fruit Basket - I have been in hotels where you might receive a fruit basket on the first night but never EVERY NIGHT. This was big surprise. Plus, there was chocolate in the basket which was very nice.

Shoe Shine - Left my shoes in the shoe bag on the door knob overnight and in the morning they had been polished. Free of charge. This was a nice surprise also.

Room - I had the larger single room and it was plenty spacious. It never felt cramped. I liked that there was complimentary water left in the room every night. The bed was comfortable and the bathroom was very nice.

Butler Service - Every night a butler travels the hotel with a trolley of complimentary candy, yogurt, etc. I was out of the hotel most evenings sightseeing so was only able to enjoy this one night. Very unique idea.

Wake up Call - I set my wake up call on my last night so I could make it to the airport. It kept going off but I didn't think anything of it. I just kept putting the receiver down. I was up and about getting ready. Next thing I know there is someone knocking at my door because he was afraid I overslept. Impressive.

Location - Right across from the train station so very convenient. Don't worry, about the location. The train station in Zurich is not like other major train stations in Europe. It is extremely clean and safe. This hotel is also right at the top of Zurich's exclusive shopping street.

To top things off, I received a discount for booking the rooms on line with the hotel. That was a nice surprise when I checked out. Upon leaving the hotel, I was provided water and chocolate. I could go on and on about this hotel. I will definitely stay here again and highly recommend it. This hotel is on the more expensive side but it is worth very penny (franc). They cannot do enough to make sure your stay is pleasant. That is what staying in a nice hotel is all about. Good job to all. Everyone I encountered (bell hops, housekeeping, doorman), etc. all were pleasant.

Tip: There is a grocery store (Coop) right near the hotel. This was convenient for buying some last minute souvenirs, chocolate, wine, water, etc.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

I have stayed for one night for business meetings.
Nice hotel, perfect location just across the railway station.
Room are clean but small.
The bed and pillows were of good quality and comfortable.
The reception and the breakfast service is truly exceptional.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monaco
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 25, 2013

Excellent service. Friendly and efficient and does not feel "forced" or faked as in so many hotels. And this stands for everybody we came across. The reception and the breakfast service is truly exceptional pleasant/friendly / efficient.
The small touches like: fruit everywhere; the trolley round in the evenings ( so unexpected!) ; the variety, and quality of the breakfast buffet ( puts the Savoy to shame, truly!).René ( at breakfast) is simply one in a million.
Excellent wifi! excellent toiletries ; a decent shower; good bed. Highly recommended.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2013

Stayed at Hotel Schweizerhof Zurich on a family holiday in Zurich. The location makes it just so easy to goto the Railway Station which is bang opposite the Hotel. The Main Bus Stand is just 2 tram stops away. Indian Restaurants are just 2-3 Tram stops away.

Excellant Breakfast having your Choice of Hot Egg, Hot Chocolate, Buns, Cereals etc!!
Courteous Smiling Staff !!

A Must Stay !

Room Tip: A Hotel Room facing the HB Railway Station is highly Recommended to see the hustle bustle of this Eu...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Schweizerhof Zurich

Address: Bahnhofplatz 7, Zurich 8001, Switzerland
Location: Switzerland > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Zurich
#2 Romantic Hotel in Zurich
#6 Luxury Hotel in Zurich
#9 Business Hotel in Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hotel Schweizerhof Zurich 4.5*
Official Description (provided by the hotel):
The Hotel Schweizerhof Zürich, part of WORLDHOTELS, is an exclusive 4* superior Hotel with an excellent 5* service at the best central location in Zurich. Opposite the main railway station and at the beginning of the famous Bahnhofstrasse. Shoppingstreet, financial district, the lake and the old town within walking distance. Every 10 minutes direct train to the International Airport of Zurich (12 minutes journey time). Very quiet thanks to triple glazed windows. ... more   less 
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Also Known As:
Schweizerhof Zurich Hotel
Schweizerhof Zurich zürich

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