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“Comfortable Hotel” 3 of 5 stars
Review of Walhalla Hotel

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Walhalla Hotel
Limmatstr 5, Zurich 8005, Switzerland   |  
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Ranked #17 of 126 Hotels in Zurich
Certificate of Excellence 2014
London, United Kingdom
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Comfortable Hotel”
3 of 5 stars Reviewed July 23, 2014

Stayed for 2 nights in July. Hotel is at a very good location. 5mins to Zurich train station. mins to old town. Right outside the hotel you get the Tram that can you take you to Paradeplatz.

Hotel Staff is very warm and welcoming. Room I stayed in there was nothing great about it. I would say just about OK for the price I paid for it.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt_Wodiczka, Manager at Walhalla Hotel, responded to this review, August 5, 2014
Dear ariansumit.

Thank you very much for sharing your feedback on Tripadvisor. I'm happy that you enjoyed the warm and welcoming service. Together with the perfect location and a very good price-value ratio (unfortunately Zurich is one of the most expensive, but also the most beautiful city), we offer the right "package" for business traveller's and tourist's. The Walhalla Hotel is your Gateway to Switzerland and your Business Hub in Zurich. I wish you all the best and hope to see you again at the Walhalla Hotel.

Kind regards
Kurt Wodiczka
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339 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Wayne, New Jersey
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 16, 2014

We spent one night here. Our room was on the top floor with a pitched ceiling, which gave it a "loft" feel. They had a tray of fruit and bottled water waiting for us upon arrival. One perk was the Samsung tablet with free wifi for us to use. We had two twin beds that were pushed together as they don't offer queen or king. There was no air conditioning, although they had two standing fans in the room which made it comfortable in the beginning of June. The bathroom was also spacious and offered free toiletries.
They did not have a refrigerator in the room which was on gripe. The front desk staff was friendly and helpful in giving directions and dinner recommendations. They even gave us a coupon to one of the local restaurants.
The best part of all was the proximity to the train station. It wasn't too close to hear the trains go by, although you could walk there in 5 minutes. I would definitely recommend this hotel if you're staying in Zurich.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt_Wodiczka, Manager at Walhalla Hotel, responded to this review, August 5, 2014
Dear Jane B.

Thank you very much for your excellent feedback. I'm happy that you liked the Comfort Room on the top floor. They are really special and have a romantic atmosphere. In all our rooms we offer free water upon arrival and a water kettle with a selection of tea and coffee. Since April all our Double Rooms are equipped with a Tablet PC. We changed the Guest Directory to the concierge@walhalla. With this unique tool our guests are able to get information about Zurich, Restaurants, Switzerland and much more. You can even order room service with this tablet. So welcome to the Walhalla 2.0!
I wish you all the best and hope to welcome you again at our beautiful hotel.

Kind regards
Kurt Wodiczka
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Blacksburg, Virginia
1 review
5 of 5 stars Reviewed July 3, 2014

I stayed at the Walhalla Hotel in early June based off what I read from this site, and was not disappointed in the least. The location truly was only 325 steps from the train station, which saved us a world of hassle, and made our 7:00am departure train easier to make. The hotel reception was very accommodating, and they were a delight to work with. I traveled with 4 other students (study abroad trip) and we were researching different organizational communication patterns, so we decided to interview the hotel receptionists. They could not have been nicer about it, giving us a wonderful interview and including all the information we needed. The rooms we stayed in were simple and clean, and the bathrooms were excellent. The breakfast in the morning absolutely surpassed our expectations, and we left feeling happy, rested, and full.
One question for Kurt Wodiczka: What is your hotel's mission statement? We got a sense of your core values as a hotel, which include customer service being a huge priority, but is there anywhere I could find a mission statement?
Thank you so much!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt_Wodiczka, Manager at Walhalla Hotel, responded to this review, July 9, 2014
Dear Delia M.
First of all thank you very much for your excellent review. I'm very happy that you enjoyed your stay with us and that you especially mentioned the professional and efficient service. To answer your question, I have to go back a little further. In 2012 we worked together with a consulting agency to analyse the Walhalla Hotel and set up a new positioning. After a change in management we thought we have a chance to reposition the hotel. It does not mean that the former management was not successful, but the entire company (FTM Management 2 Hotels and 2 Restaurants in Zürich) went thru a major change due to the death of the founder Fred Tuscans, a famous person in Swiss hospitality industry. With our new leader the young and innovative granddaughter of Fred Tuscans we thought it might be the right time for new ideas and new inspirations. For sure our main advantage is the location and that's why we first created our new positioning statement: "Walhalla Hotel. Your gateway to Switzerland and your business hub to Zurich"! With this we want to show our competence in having the right product and service for leisure guest's from all over the world and business travellers. As a result to this we created our new website and turned it into a site with an easy booking process and information about Switzerland, Zurich and much more. One of my colleagues gave the perfect input. She said that sometimes she has the feeling to be in a conference of the United Nations when entering the breakfast room. And that is what our business is for: bringing people together and offer them a home away from home, no matter from where they come. Different cultures and different languages at one table. The goal we set for the Walhalla Hotel in Zurich is to be the Top 3* hotel in the city offering a genuine and professional service. Changing the product from a very conservative into a more emotional experience and surprise our guest's with innovation like the concierge@walhalla, a tablet PC in each double room instead of an old school guest directory. A service you maybe expect in a 5* hotel, but you are surprised to get it in a 3* hotel. One very professional person once said: "Success is never final" and this is our goal. To cut a long story short, this is our vision: Offering genuine professional service with innovation in a small boutique style hotel in the heart of Zurich. An international experienced team serves international experienced travellers.
I hope this answers your question and please excuse that the explanation is a bit longer than expected, but it was very important for me to let you know what the Walhalla Hotel is all about. You can contact me anytime via mail or telephone and I hope to welcome you again at our beautiful hotel.

Kind regards
Kurt
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Canberra
Top Contributor
87 reviews 87 reviews
57 hotel reviews
Reviews in 50 cities Reviews in 50 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 3, 2014

My wife and I stayed here for one night en route to Vienna by train. Easy walking distance from the station. Quick and efficient check in. Room was spacious, clean and quiet. Plenty of eating and drinking options nearby. The lady who checked us in was efficient and friendly, her colleague just efficient. Would stay again.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt_Wodiczka, Manager at Walhalla Hotel, responded to this review, August 5, 2014
Dear Tom D.

Thank you very much for your feedback. Please excuse my delayed reply, but I was on vacation with my family. I hope you returned back safely to Australia and to see you again at the Walhalla Hotel in Zurich.

Kind regards
Kurt Wodiczka
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Mumbai
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 2, 2014

Booked this hotel based on the good reviews .. and was not let down. Very good hotel, clean and hygienic. Spacious rooms, large bathrooms, good breakfast spread.
Most amazing location. Next to the railway station and opposite the bus stand for all tours.
Will definitely recommend this hotel and look forward to visiting again.

Stayed May 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt_Wodiczka, Manager at Walhalla Hotel, responded to this review, July 11, 2014
Dear Varma72.

Thank you for your excellent review. We are very proud of all the comments we got, even the negative one, because they help us to improve. For me it is important to get feedback about the service quality, cleanliness and condition of our rooms. Our location is perfect for everybody who likes to be in the middle of everything, but at the end the service makes the difference. I wish you all the best and hope to see you again.

Kind regards
Kurt Wodiczka
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Henderson, Nevada
Top Contributor
370 reviews 370 reviews
149 hotel reviews
Reviews in 98 cities Reviews in 98 cities
322 helpful votes 322 helpful votes
3 of 5 stars Reviewed June 27, 2014

Beware if you're traveling in the summer months because this hotel is absent air conditioning. Electric fans are provided but as a fellow traveler commented to me, "they're certainly not sufficient." Other irritants were soft bed pillows, few bath toiletries (so bring your own), and lots of weekend street noise from the nearby adjoining bars and restaurants. But if you're a backpacker or very modest traveler, the location adjacent to the main rail station, bus park and underground shopping center might make up for these other deficiencies. Choose to take the breakfast because it's a pretty good selection of both hot and cold items. And if you eat late enough in the morning, you can bypass an ordinary lunch. The hotels gets daily newspapers, has Wi-Fi, an in-room safe, and a stand-alone computer in the lobby. There are 2 elevators, which help during busy hours. The receptionist can book tours for you and sells certain local transport tickets. The hotel is on a major tram line and is across from the Limmat River park. A busy Starbucks also adjoins the building.

Stayed June 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt_Wodiczka, Manager at Walhalla Hotel, responded to this review, July 11, 2014
Dear Zoom_Gotti.

Thank you very much for your feedback. I really apologize that we were not able to meet your expectations. I'm glad you liked our breakfast buffet and our location. I wish you all the best and hope to welcome you again at the Walhalla Hotel.

Kind regards
Kurt Wodiczka
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 20, 2014

Aside from being a very nice hotel with a pleasant staff, and a clean comfortable room this hotel had the perfect location for us since we were traveling by train. It was an easy walk from the station and then an easy walk to most of the sights in Zurich. It was also reasonably priced compared to other hotels in the area. Because of the location there was a little more noise from traffic but they have done a wonderful job to minimize it and after a couple of minutes in the comfortable bed noise was no longer an issue. For our needs when we travel I can’t imagine a better place to stay.

Room Tip: if you are a very light sleeper ask for a room away from the street
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurt_Wodiczka, Manager at Walhalla Hotel, responded to this review, July 11, 2014
Dear Larry J.

Thank you very much for sharing your feedback on Tripadvisor. Comments like yours make me proud of everything we achieved in the last year. We went thru lot of changes but had definitely more ups than downs. To read reviews like yours motivates us even more and we are very thankful. I wish you all the best and please tell all your friends about the Walhalla Hotel and visit us on our Facebook page.

Kind regards
Kurt Wodiczka
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Walhalla Hotel

Address: Limmatstr 5, Zurich 8005, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Family Hotel in Zurich
#13 Romantic Hotel in Zurich
#18 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Number of rooms: 48
Official Description (provided by the hotel):
Our central location in the heart of Zurich, just a few steps from the main station, we offer the ideal location for you to do business or spend the weekend in Zurich. ... more   less 
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Also Known As:
Walhalla Hotel zürich

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