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“All you need is near and fast -” 3 of 5 stars
Review of Sorell Hotel Seidenhof

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Sorell Hotel Seidenhof
3.5 of 5 Hotel   |   Sihlstrasse 9 | 8001 Zurich, Zurich 8001, Switzerland   |  
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Ranked #67 of 126 Hotels in Zurich
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245 reviews from our community

Traveler rating
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    49
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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
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English first
Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 7, 2013

I stayed one night in May 2013. Arrived in the late evening. It's quite close to Zurich Hbf (Main Station) but if you have anything more than a carry bag, you'll need to take a taxi. It's a good 10-minute walk and lugging around heavy bags is not easy.

The entrance and the lobby are quite tiny, with only one door leading in. Another opens to the Asian restaurant. Check-in was fine and it was done quite quickly. The staff was quite fluent in English, so there was no trouble on that front. They were quite friendly and amiable.

The room was quite good. It was small without being cramped - making full use of the space available. The bed itself was really comfortable, so I have no complaints at all.

The breakfast buffet (also held in the Asian restaurant) was ok. Don't expect a massive selection, but whatever you want is there (bread, eggs, fruits, juices, etc).

Overall, a great little hotel with friendly service and all the amenities you could possibly need for a quick trip. As value for money, the Seidenhof is among the best. I highly recommend it.

Room Tip: Ask for a room facing away from the main road (Sihlstrasse). There are a bunch of offices there that...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this review, June 5, 2013
Many thanks for taking the time to give some feedback.We are very glad to hear that you had an enjoyable stay.We hope that you will continue to recommend us, and we thank you kindly.
Yours sincerely

General Manager
Sorell Hotel Seidenhof
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Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 4, 2013 via mobile

Stayed there for 4 nights during my business trip recently ! The staff, room cleanliness and hospitality are acceptable, dont expect any special treatment, thou' ...
It is bery close to Rail city train station that can lead you to different famous cities around switzerland - Basel, Lucerne even Paris. 10 minutes normal walk and you'll get there.
If you done with your daily task before 5 pm, stroll by the Limmat river ! Lots of interesting stores and bara along the small alley - brick pavement and old european style buildings - Love it !
Lots of non swiss food, too - if you are an asian. Found a good thai restaurant just across the river, a teppanyaki restaurant on the next block and also a korean fast food close to rail city station.
Overall, the hotel was average but the location is perfect for me. I'd go back there next year during my annual biz trip.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this review, June 5, 2013
Many thanks for your feedback.We would be pleased if you could descirbe on your next comment, why we were not good enough to give us a better rating. We like to assure you that we are doing our utmost to continually improve our service. Your feedback would help us to check standards and to adapt these if need be. We look forward to welcoming you again as our guest soon.
Yours sincerely

Gernal Manager
Sorell Hotel Seidenhof
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Poortugaal, Netherlands
Top Contributor
52 reviews 52 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed April 22, 2013

Just a plain good hotel. Nice room with everything you need. Good location and decent breakfast. On the other hand nothing special. But for Zurich probably good value for money. Room has airco and when on the street side that is needed because a lot of streetnoise if you open your window.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this review, June 5, 2013
Many thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We would be pleased to welcome you again in our Hotel.
With my best regards

General Manager
Sorell Hotel Seidenhof
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 9, 2013

I start every review the same way; I'm travel for a living. I stay in over 150 different hotels a year. Everything from high end chains, to boutiques and everything in between. I have a good baseline for hotels and reasonable expectations.

There isn't much to say about this hotel. It's a decent budget hotel, clean with friendly staff. The rooms, beds, etc are ok. It's in a great location though, so it does have that working for it.

This hotel will fade into my memory, but I have no complaints for it.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this review, June 5, 2013
Many thanks for your feedback. We are sorry that we were not able to satisfy all your expectations. We ould liek to assure you that we are doing our utmost to continually improve our service and our standards until your next stay in our hotel.

Yours sincerely

General Manager
Sorell Hotel Seidenhof
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Top Contributor
65 reviews 65 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 8, 2013 via mobile

Located just off of the main street in the middle of Zurich and a short walk from the station or the lake.
Tucked away behind its restaurant and bar; Mishio which serves excellent Asian food as well as doubling up as the breakfast restaurant. The Seidenhof is a good hotel with large rooms but they could do with a little more soundproofing. However they are well equipped and comfy.
A recent upgrade is good free wifi throughout the building.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this review, February 11, 2013
Dear Mr RoamingRowly

thank you for your kind comment on Tripadvisor. We have taken notice about your comments of the soundproofing and will do more improvemts in this matter. We are looking forward to welcoming you again in the Seidenhof.

with our best regards

Matthias Ramer & Staff
General Manager
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Espoo, Finland
Top Contributor
190 reviews 190 reviews
99 hotel reviews
Reviews in 92 cities Reviews in 92 cities
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed January 23, 2013

Good things first: The location is great. The major shopping street is just behind the corner and the main railway station is only few minutes away. The staff was friendly. The room was clean and equipped with all the basic equipment, like tv, fridge, safe and water heater. Free wifi was available. The breakfast was a bit limited, but fortunately it consisted of everything I would choose from a wider choice, anyway.

Then the downsides: The room was quite small. In winter the air was surprisingly damp, perhaps due to lack of air circulation (indeed, in the bathroom I saw some spots that looked like mold). Soundproofing was minimal (you heard everything from the corridor) and in room 403 you heard noise from the elevator mechanism everytime the elevator was moving - not only when it stopped in your floor. In addition, the price of the hotel was surprisingly high...

With somehow lower room rates I could give this hotel four stars, but I'm not sure if you get enough value for your money here. Nice stay, though.

Room Tip: Room 403 is noisy because of the elevator.
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  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this review, February 11, 2013
Dear Mr/Mrs Jellona

thank you very much for your comments about your last stay at the Seidenhof.

With pleasure we have taken notice that our staff did a nice service and at the end you enjoyed your stay at the Seidenhof. As well we have taken notice about the damp in the room and we have checked again our ventilation system to improve the power. About the brakfast we will do agian more efforts to offer our guest a better choice and variety.

Thank you again for your important informations and hope, that we could welcome you again in your next visit in Zürich.

Yours sincerely

Matthias Ramer & Staff
General Manager



We would be pleased to welcoming you in the Seidenhof again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sorell Hotel Seidenhof

Address: Sihlstrasse 9 | 8001 Zurich, Zurich 8001, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#36 Family Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sorell Hotel Seidenhof 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Sorell Hotel Seidenhof is a popular business and leisure hotel in a top location in Zurich. You will soon feel at home here thanks to the hotel's practical and comfortably furnished rooms combined with friendly and uncomplicated service that always remains very professional.The hotel is located directly adjacent to Zurich's famous Bahnhofstrasse with its diverse shopping possibilities. The lakeside boardwalk, numerous restaurants, bars, trendy eateries and cinemas are all within easy walking distance.A lunchtime or evening meal in the hotel's trendy casual Asian Dining restaurant Mishio with its unique garden oasis, is particularly recommended. ... more   less 
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Also Known As:
Sorell Hotel zürich

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