A boutique hotel with lots of amenities, friendly and alert staff, great location, and spacious suites. And the food they serve...yum. We stayed here nine nights.
They have all the amenities: robes, slippers, all that fancy smelling stuff in the bathroom, fresh fruit, champagne on check in, two Sony flat screens with about a dozen English speaking channels (BBC, CNBC, etc.), shower stall and Jacuzzi tub, heated towel rack, mini bar with free non-alcoholic drinks and snacks, and more.
The staff are extra friendly, reliable, alert, and knowledgeable. We were greeted on check in with complimentary champagne. The receptionist reminded me by suite phone that I needed to make Moms Day arrangements as pre-planned by email. The bellhop lugged our luggage to the suite and reviewed all the features: thermostats (one for each room), mini bar, TVs, and lighting system. The receptionist was helpful in acquiring train tickets for a round trip excursion to Geneva. Housekeeping tidied the suite every day, turned down the bedding at night, and ensured all the supplies were well stocked. Upon checkout, as we were piling into the taxi for the airport, the bellhop noticed I had left the carry on luggage in the room...he went and fetched it for us. Had we left it behind with the camera inside, there would have been no pictures of Zurich and the hotel [see below].
Zurich is a gorgeous city...a fair blend of old and new architecture, with lots of quaint winding narrow streets. Alden is located in a quite neighborhood within 20 min walk of Banhofstrasse, the upscale shopping area, and of the Lake Zurich pier where the around the lake boat shoves off about ever half hour. And perhaps the best restaurant in town, Le Rendevous, a pizzeria, is but two blocks away...try the carbonara. Teddy's Souvenir Shop is the best place for finding mementos of your trip to Zurich; it's a 25 minute walk from the hotel.
Although my wife and I opted for the Junior Suite, 1B, our suite was the biggest suite I've ever stayed in...way bigger than Embassy Suites for example. There was even a hallway leading from the entrance door to the living room. The suite consisted of: living room, bedroom, bathroom, toilet room, and hallway. Unless you have extreme claustrophobia, the Junior Suites should be more than enough room. And, most importantly, there were dozens of drawers, hangers, and wardrobe space to accommodate all the clothes and accessories for our nine night stay. Except for an occasional thump from above, the suite was almost perfectly quiet; certainly there was no street noise even during the work week.
The hotel restaurant serves breakfast both buffet and to order every morning. And the hours are long enough that even touring sleepyheads can roust for some eggs Benedict. One weakness in the otherwise near perfect hotel is their limited lunch and dinner menu. Although the food is great and the service flawless, there are but six entrees offered on the dinner menu. And only three deserts are listed. Over a nine night stay, one quickly gets bored with the same food; so we spent most of our meals at outside restaurants, which are excellent for the most part.
There was one more issue...the bedding. They use thick quilts and no sheets. So it turned out to be too warm with the quilt over me and too cold without the quilt. There was no way to layer and find a happy just right medium temperature. But that was just me; my wife loved them and slept like a log. The bed itself was quite large and comfortable.