Spent week-end at Alden, Choice was made in relation with attractive week-end prices. The hotel seemed very empty which is fine. Reception upon arrival was kind but not at departure. When I requested a 12 noon to postpone check out to 1pm, it was immediately refused and we were called in the room 20 mimutes later to speedup. Not very commercial attitute. Instead to have minimum service during week-ends due to low occupancy, the management should instead provide top service and be flexible in order to have clients coming back. It proves again that low prices have an impact on quality.
- Also Known As:
- Alden Hotel zürich
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