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“Fresh air” 4 of 5 stars
Review of Dolder Waldhaus Hotel

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Dolder Waldhaus Hotel
4.0 of 5 Hotel   |   Kurhausstrasse 20, Zurich 8032, Switzerland   |  
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CHF255 (CHF)
Ranked #52 of 123 Hotels in Zurich
Perth, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Fresh air”
4 of 5 stars Reviewed 1 week ago

Well here I am sitting on my balcony trying to enjoy the fresh air and as this hotel is situated high above Zurich I thought I would get the sounds of the birds and the wind through the trees BUT no such luck, unfortunely my room is on the 2nd floor facing a road that is constantly in use from early morning until late at night.
The 1 bedroom apartment is really nice with plenty of room with facilities to cook, big bathroom and two balconies which unfortunately really can't be put to use unless you have earplugs.
I usually like to open the windows at night come rain, hail or shine for fresh air but no such luck.
I'm not in a position to know if the hotel/apartments are all occupied but I did book sometime ago and would have thought " first in best position "
I'm disappointed to say the least because I've just taken a look at the description that should apply to my apartment " comes with nice garden views" , I don't think so!
I am booked in for another 5 days in a weeks time but now I'm seriously thinking of cancelling, this time it's a 1 bedroom superior room, maybe in the basement?

Room Tip: Rooms facing the road are terribly noisy. I had room 2204.
See more room tips
  • Stayed December 2014, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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104 reviews from our community

Traveler rating
    36
    49
    12
    5
    2
See reviews for
12
27
18
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Chorleywood, United Kingdom
Top Contributor
174 reviews 174 reviews
80 hotel reviews
Reviews in 80 cities Reviews in 80 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here as a cheaper alternative to the Dolder Grand up the road (for a work conference there)

Nice hotel, rooms were a little tired and 70s looking, but it was very clean and the most amazing thing was the view from the balcony. Absolutely stunning

Room Tip: Make sure you get a room facing the lake
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  • Stayed October 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review, 3 weeks ago
Dear Guest

Thank you very much for taking the time to share your valuable feedback with us. We are delighted to hear, that we were able to meet your expectations during your past visits and appreciate your positive review.

We wish to mention that although the services and technical equipment mostly date back to the origin of the building (1975) they are well kept and maintained. We do offer various categories of rooms, offering different styles of designs, some of them are newly renovated (in 2012). We are planning to replace the present building, with a new-build project. Taking into account the necessary proceedings, planning phase and building permit, construction work will commence in 2016 at the earliest. Until then, the Dolder Waldhaus will continue to operate unaltered.

We truly hope to welcome you back to the Dolder Waldhaus soon and have the opportunity to convince you of our product and services.

Yours sincerely

Thomas Schmid
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 4 weeks ago via mobile

Mysenf and my husband went out for a nice walk on a fresh Saturday afternoon. We decide to reach the Dolder Hotel to enjoy the view of the city of Zurich and relax in front a nice cup of hot chocolate. We spent there more or less 2hrs, the service was fantastic, atmosfere and location just amazing. I definetivelly recomand this place if you come to Zurich while if you leave in the Canton Zurich 'please don't miss it' ;0)

Stayed November 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review, 3 weeks ago
Dear Guest

Thank you for your recent visit to the Dolder Waldhaus.

We are delighted to hear that we were able to exceed your expectations regarding our product and services at our restaurant.

It is a pleasure to read that you were enjoying the natural surroundings. We also see the location of the Dolder Waldhaus as one of our highlights. It is a privilege to have such a good view from our hotel. We will certainly forward your positive opinion to our employees, as they are a great motivation to keep caring out this standard every day.

We hope to be able to welcome you back soon.

Yours sincerely

Thomas Schmid
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva
Top Contributor
69 reviews 69 reviews
62 hotel reviews
Reviews in 40 cities Reviews in 40 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice Play overlooking Zurich, easy reachable by public Transport. Large rooms with balcony with a stunning view to Zurich. The place stayed in the 70ties, however, so you feel a bit like back in time. For People used to modern furniture and facilities, this might be not the right place to stay.
I love it however, so one of my favourite Hotels in Zurich.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review, 3 weeks ago
Dear Guest

Thank you very much for your recent stay at the Dolder Waldhaus and for sharing with us your positive feedback.

We are pleased to hear that you enjoyed and appreciated our product and services again during your stay in Zurich.

We know that you have the choice when it comes to lodging. So we are glad to know you as one of our loyal guests.

The present building does not meet current operational or energy requirements. The services and technical equipment are well maintained, but mostly date back to the origin of the building. Therefore the current Dolder Waldhaus will be replaced beginning earliest in 2016.

We truly hope to welcome you back to the Dolder Waldhaus in the near future.

Yours sincerely

Thomas Schmid
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 14, 2014

3 of us stayed for 3 nights at the Waldhaus in 2 different room types. Had booked for 2 nights originally and found that we had been upgraded to apartments on arrival. It was hard to believe how 3 apartments could be so different. 1 was a two bedroom apartment that was tired with old furniture and carpets but had an amazing terrace looking out over Zurich, 1 was a ground floor 1 bedroom apartment which was clearly used as a meeting room when needed, this was also tired. The other 1 bedroom apartment had been "modernized" but was completely soulless, being just very plain with white walls, a table for 6 and a sofa, as has been mentioned it was just very clinical.

For the last night which had been booked separately we were all moved to single rooms with a queen size bed. This was in the main building and all of our rooms had a small balcony with superb views over the city. Admittedly these rooms had a little more character to them but I found my bed uncomfortable. Im not totally sure what happened when designing the shower in the bath but the shower head holder was halfway up the wall which made having a shower interesting.

For the price I can only rate this hotel as acceptable.

On the plus side we ate in the restaurant on 2 nights and can say the food was good and the service friendly, attentive and excellent.

I am aware this hotel is being knocked down soon and rebuilt so we will have to see what happens then.

  • Stayed October 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review, 3 weeks ago
Dear Guest

Thank you very much for taking the time to share your detailed feedback with us.

We are disappointed to hear that we fell short of your expectations regarding the decoration of our appartements and the sleep quality in our single rooms. Please be rest assured that we will keep your thoughts, regarding the showers in mind for the new Dolder Waldhaus.

We are pleased to hear that you enjoyed and appreciated the food and the service at our restaurant. We will forward your encouraging words to our employees, since they are a great motivation and help us to continue in the same direction.

As mentioned in your review, we are planning to replace the present building, with a new-build project. Taking into account the necessary proceedings, planning phase and building permit, construction work will commence in 2016 at the earliest. Until then, the Dolder Waldhaus will continue to operate unaltered.

We truly hope to welcome you back to the Dolder Waldhaus soon.

Yours sincerely

Thomas Schmid
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Neuchatel
1 review
4 of 5 stars Reviewed November 9, 2014

Good service with friendly staff. Helpfull friendly employees.
The room was clean and good internet réception.
The showers could be more modern. Some noise in the corridor with connection with the other rooms.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review, November 11, 2014
Dear Guest

Many thanks for your positive and encouraging words. We are especially happy to hear that you appreciated the friendliness of our staff. It is our goal to make our guests feel comfortable and to exceed their expectations.

We understand that our product is in some respects outdated. Due to this fact, we are happy to inform you that we are planning a complete renovation in about two years. The Dolder Waldhaus will be closed between 2016 and 2018. We are sure, that the new product will convince you to come back after the reopening.

Yours sincerely

Thomas Schmid
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 20, 2014

Great in every way! Incredible spa...
The best of Zurich, for far.

Is a little up of the city so you get a really great view of the lake even from the yacuzzis under the stars.

You have a great complimentary shuttle to and from the city that is you miss it you'll spend 25 euros one way to or from the hotel to downtown, although it's 5 minutes away.

Zurich is quite expensive...

Awesome food at THE RESTAURANT with Michelin award. The chef even invited us to join him at the kitchen.

Best of the best!

Stayed October 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, Manager at Dolder Waldhaus Hotel, responded to this review, October 26, 2014
Dear Sir

Thank you very much for taking the time to share your valuable feedback with us. We are delighted to hear, that we were able to meet your expectations during your past visits and appreciate your overall positive review.

I have passed on your kind words to the staff and I hope that we will have the chance to meet your expectations again in the very near future.

Yours sincerely

Thomas Schmid
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dolder Waldhaus Hotel

Address: Kurhausstrasse 20, Zurich 8032, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Zurich
#31 Luxury Hotel in Zurich
#34 Business Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dolder Waldhaus Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Situated in an elevated location on the Zurichberg yet only a few minutes away from the city centre, the Dolder Waldhaus offers a wonderful panoramic view of the city of Zurich, the lake and the Alps. The ideal setting for business trips and city breaks if you wish to combine peace and relaxation. ... more   less 
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Also Known As:
Hotel Dolder Waldhaus
Dolder Waldhaus zürich

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