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“Great hotel with great service!” 5 of 5 stars
Review of Storchen Zurich

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Storchen Zurich
4.5 of 5 Hotel   |   Weinplatz 2, Zurich 8001, Switzerland (Old Town)   |  
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Ranked #3 of 123 Hotels in Zurich
Amsterdam, The Netherlands
1 review
2 helpful votes 2 helpful votes
“Great hotel with great service!”
5 of 5 stars Reviewed March 9, 2013

It was my first time in Zurich but thanks to the really friendly hotel staff it felt like home. In this aspect I want to give a special thanks to mr. Gardizy because he went all the way to help me in town, even more than one would expect from a professional concierge.

There are many hotels with good looks and luxurious rooms, but if you want that extra bit of service and hotel staff that will bring a smile to your face: you should try Storchen Zurich!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joergarnold, Geschäftsführer at Storchen Zurich, responded to this review, March 13, 2013
Dear Guest

i am so happy to read your lines and to see that you had a great stay and my staff made you feel like home. This is what we are here for and try to make our guest feel "at home".

We hope to welcome you soon again and wish you all the best

Jörg Arnold
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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384 reviews from our community

Traveler rating
    290
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    8
    8
    0
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Milwaukee, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2013

I have stayed frequently at the Zum Storchen, Zurich since the mid 1970s and there is simply no other place to stay!
The staff are the friendliest, and whenever I arrive they remember me! The location of the Zum Storchen can't be beat; a great shopping district, Bahnhof Str. and Rennweg with superb restaurants are within easy walking distance. The entire central Zurich area is easily navigated by the trams along the Limmat river and along Bahnhofstrasse. The Niederdorf entertainment district is an easy walk from the Storchen just across the river. I know that I can always count on a personal greeting from Gennaro and Ishak at the front desk and also from Helma in the Storchen Bar.

Room Tip: Ask for a room overlooking the Limmat river and the Grossmunster cathedral!
See more room tips
  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joergarnold, General Manager at Storchen Zurich, responded to this review, March 11, 2013
Dear Guest
Thank you so much for your kind rating and it is our pleasure to make sure that your stay is as great as possible. Thank you for your loyalty over the years.

Best regards
Jörg Arnold
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 19, 2013

This is my third stay at this hotel and the service and attention to details has been consistently excellent. However, this was the first time for my wife and I wanted to impress her. Storchum was able to oblige me. They found us a great little cosy restaurant nearby - exactly what we wanted. After each long day of exporing Zurich the central location of the hotel was a pleasure. As always their breakfast is top quality and with one of the best views in town. Of course I let my wife have the seat with the view down the river toards Lake Zurich and the mountains beyond. Hotel Storchen was again the anchor of a great experience in a great city.

Room Tip: The rooms have different amenites - different showers, different views etc.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joergarnold, Geschäftsführer at Storchen Zurich, responded to this review, February 20, 2013
Dear Guest

thank you so much for your kind rating and we are all happy that your wife enjoyed her stay in Zurich and in our hotel.

We wish you all the best and are looking forward to welcoming you soon again.

Best regards

Jörg Arnold
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlestown, Nevis
Top Contributor
62 reviews 62 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 15, 2013

I stayed at the Hotel Zum Storchen and was very pleased with my decision. The hotel is on the Limmat, a river in the city, and is walking distance, about four blocks or a short tram ride away from the main train station, the Bahnhof and the old part of the city. If you ever get lost, just look for the church which was built in 1732, it is lit up at night. They don't use swipe cards for the rooms, but give a key on a huge key chain and ask you to turn it in when you leave. The front desk is manned 24/7 and the staff is very helpful. The cleaning staff will clean your room at least twice a day. It is definetely the best hotel for business travellers.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joergarnold, Geschäftsführer at Storchen Zurich, responded to this review, February 17, 2013
Dear Guest

Thank you so much for your great rating and to see that it comes from a real travel professional it is even more motivating for our team.

We look forward to welcomeing you soon again and wish you all the best

Best regards

Jörg Arnold
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Orange, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 7, 2013

The location of this hotel couldn't be any better, walking distance to all things interesting in the city. Our room was very spacious and impeccably maintained. The breakfast/dining room is magnificent and overlooks the river, the old town and the mountains. The service was perfect and the staff throughout all departments is very friendly and knowledgable, so much so that we didn't want to leave after our four night stay at the end of January! I hope we have the opportunity to come back and will gladly recommend this hotel to others.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joergarnold, Geschäftsführer at Storchen Zurich, responded to this review, February 8, 2013
Dear Mrs Fenley

Thank you so very much for your rating. We are very happy to have been able to make your stay in Zurich a memorable one.

We really look forward to welcomeing you any time again and wish you all the best !

Greetings from Zurich in deep winter !

Jörg Arnold
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 4, 2013

I am regularly in Zurich on business and only ever stay at the Storchen. They have outstanding service, are very friendly and have a personal approach to the guests. The hotel staff go out of their way to ensure I have all that I need and ask for. In my opinion this is the best hotel in Switzerland.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joergarnold, General Manager at Storchen Zurich, responded to this review, February 6, 2013
Dear guest

thank you so much for your charming rating and we are very happy to be your preferred hotel in Zurich - even in Switzerland. Of course it is not just praise but also a big responsability and a daily challenge to continue with our good performance.

Thank you again and all the best to you and your family and we look forward to welcomeing you again in the Storchen.

Jörg Arnold
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
57 reviews 57 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed January 31, 2013

It took a while for coming back to this hotel and the upgrading of the bathrooms (albeit very small) makes this charming, centrally located and good serviced Hotel the ideal place to stay when visiting Zuerich. Walking distance to virtually all things interesting in Zuerich (including shopping and Financial Institutions), mid range on the higher end of pricing and picturesque location, guarantee a nice stay. The only thing to fault is the "overefficient" service when organizing a taxi cab to the Airport which ended in an overrated price tag for me when I found out at the airport that the rate is "fixed" with the Hotel and not on meter. I travelled at light traffic and was at not time at the airport. I would have paid much less paying by meter. Concierge Service in my view is obliged to tell the guest about such arrangements. This was not done. A bit wicked and left a sore aftertaste.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joergarnold, Geschäftsführer at Storchen Zurich, responded to this review, February 4, 2013
Dear Guest

thank you very much for your rating and your kind words. Thank you also for the note about the taxi service which will make necessary a chat with the concierge in order to make sure the guest is well informed and is able to choose himself.

Have a great time and we are looking forward to welcomeing you again in the Storchen.

Jörg Arnold
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Storchen Zurich

Address: Weinplatz 2, Zurich 8001, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Zurich
#2 Business Hotel in Zurich
#3 Luxury Hotel in Zurich
#7 Romantic Hotel in Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Storchen Zurich 4.5*
Number of rooms: 67
Official Description (provided by the hotel):
The Storchen Zürich is a traditional first class establishment with 67 stylishly elegant rooms and suites in the heart of the old city. Whether at the reception, at the Conciergerie, in the Rôtisserie or on the Terrasse, in the classical Storchen Bar, in our trendy Barchetta, in the Boulevard Café or even in our elegant hotel lobby, our long tradition of hospitality, together with our warm and personal service, can be enjoyed throughout the hotel. ... more   less 
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Also Known As:
Storchen Zurich Hotel
Summit Zurich
Hotel Zum Storchen a Summit
zürich Summit

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