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Mercure Stoller Zurich: Traveler Reviews

4.0 of 5
Badenerstrasse 357 | Postfach, Zurich 8003, Switzerland
Hotel amenities
Mercure Stoller Zurich
Ranked #61 of 123 hotels in Zurich
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411 reviews from our community

Traveler rating
    66
    169
    117
    35
    24
See reviews for
Families
53
 
Couples
112
 
Solo
93
 
Business
97
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Herning
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“A bit overpriced in comparison to what else you could find”
3 of 5 stars Reviewed January 29, 2013

I have spent 3 nights in the Mercure Stoller hotel in Zürich. The hotel is fine and you have the possibility of parking right outside the door (this will however cost you 19 CHF per night which bothers me a bit. Additional cost is also the breakfast for CHF 27 which is not really a supreme breakfast - more like a 3-star plus.) This said, the room was very fine and clean and the bathroom had a bath tub. A fine detail can also be found in the bathroom which has a small tv beside the mirror so you dont miss the news when you need to shave. That is really a fine gimmick. The staff is friendly and helpful. The tram is just outside - take the no. 2 Richtung Tiefbrunnen - this will take you down town and no. 2 Richtung Färbhof will take you back. It's easily reached from the highway so you dont have to get caught in the very heart of Zürich with your car. I would like to give it 3½ star - it misses the 4th because I find it overpriced - even to Swiss standards.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask machiavelli d about Mercure Stoller Zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lad J, Guest Relations Manager at Mercure Stoller Zurich, responded to this review
January 30, 2013
Dear guest, thank you very much for your comment, we are unhappy not having been able to satisfy your needs regarding to the breakfast. We offer, besides of full buffet an Express breakfast at 10.50, as well as the Coffee with roll at 3,-. This will be adviced on the reception and also in the room. Our prices are in the matter of fact more 3,5 thank 4 stars, this gives the satisfaction to the most of our clients.
We look forward to welcome you again with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“Good value for money in Zürich”
4 of 5 stars Reviewed January 27, 2013

Since some negative reviews the hotel seems to have been equipped with air conditioning/heating. As requested in our booking through booking.com we had a superior double on top floor towards the backyard. Room perfectly quiet, equipped with a good coffee machine, good beds, quiet (!) fridge. One could debate the colour choices in the rooms but we don´t have to live there forever. Wi-Fi worked well but it was a nuisance that one had to log in through a website every time the computer had gone into standby or after every restart. We did not take breakfast buffet offered at 27 SFR/person and have not taken a meal so I cannot comment on that. Perfect tram connection to the village center in front of the hotel. Front desk service friendly, no problem, we did not need more than the usual service. Good value for money in Zürich.

Room Tip: upper floors, rooms towards backyard
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Franz47 about Mercure Stoller Zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lad J, Guest Relations Manager at Mercure Stoller Zurich, responded to this review
January 29, 2013
Dear guest, thank you very much for your comment. The negative comments in the past happened to be posted before the complete room renovation, which was finished in July 2012. Since that time we are proud to be judged very positively by our clients. Ref Wi-Fi: once the lap-top is on battery, one uses the option to stand-by after several minutes of no work, but if the lap-top is on the AC/DC, one can avoid to standy-by by installing it in power control center. We look forward to welcome you again with us.
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Brussels, Belgium
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 24, 2013

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

Ask ivone1000 about Mercure Stoller Zurich
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Lad J, Guest Relations Manager at Mercure Stoller Zurich, responded to this review
January 29, 2013
Dear guest, thank you very much for your kind comment, we try to do the best for our clients and hope to be allowed to welcome you again with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Singapore, Singapore
Top Contributor
64 reviews 64 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
“Tiny room for a long stay”
3 of 5 stars Reviewed January 11, 2013

The hotel is adequate at best. Tiny rooms where the queen size bed takes most of the space. If you are staying for longer than 5 days or have a large suitcase then it is rather cramped. bit like a 4 star hotel in Tokyo. The location is fine near Albisriederplatz on the tram and bus line and not far from Hardbrucke bahnhoff.
There is good wifi in the room and the shower is hot.
No fitness center or gym.

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by JackBarr for Zurich
Ask JackBarr about Mercure Stoller Zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lad J, Guest Relations Manager at Mercure Stoller Zurich, responded to this review
January 29, 2013
Dear guest, thank you very much for your comment. In the matter of fact, due to general condition our offer is in certain aspects a little bit limited, but we try to do the best and hope to be allowed to welcome you again with us.
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Pretoria, South Africa
Top Contributor
50 reviews 50 reviews
36 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
“Excellent choice”
5 of 5 stars Reviewed January 2, 2013

We (3 adults) stayed for one night in a junior suite 22 December 2012. The room was fantastic!! Fresh fruit was placed in our room which was greatly appreciated, thank you. The hotel is very easy to reach with public transport with a tram stop very close to the hotel. The shower was huge and even had a tv in the bathroom which we used to listen to music! Check-out only at 12pm, which provided us with enough time to sight-see in the morning before check-out. Thank you very much for a lovely stay!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Gomyownway about Mercure Stoller Zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lad J, Guest Relations Manager at Mercure Stoller Zurich, responded to this review
January 3, 2013
Dear client, thank you very much for your comment, we are pleased to read, that you and your family enjoyed your stay in Zurich. We look forward to welcome you and/or your friends with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Stoller Zurich

Also Known As:
Mercure Stoller Zurich Hotel
Mercure Hotel Stoller Zurich
Mercure Hotel zürich
Address: Badenerstrasse 357 | Postfach, Zurich 8003, Switzerland
Region: Switzerland > Zurich
Amenities:
Business Center Restaurant Room Service Wheelchair access
Hotel Style:
#8 Best Value Hotels in Zurich
#33 Family Hotels in Zurich
#34 Luxury Hotels in Zurich
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Mercure Stoller Zurich is a traditionally run 4 star hotel, offering 80 non smoking rooms, a restaurant with an outdoor terrace, two meeting rooms and a bar where guests can enjoy a nightcap. The hotel is conveniently located in the west of the cityand is very easy to get to by public transport. There is a direct connection to the main railway station (3.2 km away) and the airport is 10 km away with a convenient shuttle connection. ... more   less 
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Mercure Stoller Zurich
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