The only thing that saves this hotel is its location and the fact that its been around for ages.Other than that I could hardly find another good thing to say about it. Certianly it merits a place at the bottom of anyone's list.
Although we had a confirmed reservation for one of their 'newly decorated' rooms they tried initially to pawn off one of their ancient rooms which were about as old as the hotel itself .This they claimed was the room we had reserved ...bollocks! And this after having been around the block in the pouring rain as the address they give you on the website is wrong....the entrance is actually on a small street off of Bahnhofstrasse and is so small almost impossible to see.
Nobody ouside in front, thus nobody to help with the bags, you are left to find the lobby yourself...itself up a small flight of stairs and crammed so full of junk that you feel you are in an auction room! The room we finally got indeed after refusing the first room,had been newly renovated but ,holey moley, what a job!. If there was a cheaper and more amateur way of doing a job then find it because we just couldn't believe it:. You put your luggage on a rack on which when trying to open your luggage you bang your head on the safe above if you are over 5 ft tall with dangerous sharp edges on all furniture.The bathroom is a tiny 3m square and is one of those pre fab plastic jobs they use on the newer cruise ships...the mattress is, I suspect, having been in that business for many years, the cheapest money could buy anywhere and probably filled with horse hair. The chair at the desk is almost on the floor and even for a tall guy like me almost impossible to sit and use the laptop. A lovely tiny flat screen TV on a bracket to be seen only from the bed...one problem the reception was so bad on all channels I just didn't bother to watch. This I suspect they did on purpose to get you to watch the Pay TV channels.Cheap decorations, creaky floors and cupboards Ikea style but of a lesser quality. All of this in a supposed 4Star hotel! What a disaster!
We didn't dare try the restaurant food and escaped as quickly as we could the next morning...glad to have had that experience behind us and feeling rather disappointed about our first Swiss Hotel stay for quite some time....But to be fair its only a 2 minute walk from the station, and that does deserve a favourable mention!
- Also Known As:
- Hotel St Gotthard
- St Gotthard zürich
- Official Description (provided by the hotel):
- The Hotel St. Gotthard, built in 1889, has been owned and managed by the Manz family for over a century. Recently refurbished, modernized and enlarged with great attention to details, it can be considered a true architectural achievement in itself and one of the leading business hotels today in Zurich. The five-floor building provides a free Wireless Internet access for all 143 spacious rooms, including 11 Suites. With its three restaurants and the newly designed Lobby and Front Desk area, the Hotel St. Gotthard meets all the expectations of the demanding traveler. The Hotel lies directly in the heart of the city, located on the world famous Bahnhofstrasse, within 10 minutes walk from sightseeing, the business district and Lake Zurich. Caspar Manz, the founder’s grandson, established the famous Lobster and Oyster Bar in 1935 and since then it has been a culinary institution amongst gastronomic circles. Pleasant piano live music will welcome you for your aperitif at the Lobby Bar and will accompany you through the evening. The hotel also has 5 state of the art conference rooms with a capacity of up to 100 people for successful meetings and elegant receptions. ... more less
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