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“Excellent Service at Coronado Hotel” 5 of 5 stars
Review of Coronado Hotel

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Coronado Hotel
3.0 of 5 Hotel   |   Schaffhauserstrasse 137, Zurich 8057, Switzerland   |  
Hotel amenities
Ranked #19 of 123 Hotels in Zurich
Atlanta, Georgia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Excellent Service at Coronado Hotel”
5 of 5 stars Reviewed 1 week ago

This is my second stay at Coronado Hotel, and for the value and service you couldn't ask for anything more. Parking is included, wifi is included, and the great service is free of charge. Hotel is located on tram line that takes about 10-12 min. to city center, front desk will even sell you a ticket (add it to your room if needed). Cost for 24-hour ticket is same as a return ticket to city center ($8.20 CHF). I'm one to always try to stay within walking distance to the city center, but Zurich is one of those places where you have to weigh cost vs. value (read: everything is expensive). For me it's worth it to stay a 10min. tram ride from the city center to save hundreds of dollars. I did not get the breakfast so I can not comment on it, but coffee and tea are available in the welcome area.

Always a pleasant stay, when visiting Zurich and wouldn't hesitate to stay her again.

  • Stayed December 2014, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Coronado Hotel, responded to this review, 1 week ago
Dear Guest,

We want to thank you for your lovely and detailed feedback as well as your perfect rating. It means a lot to us that you are satisfied with our service like for example the free Wi-Fi and the free parking space.

We would be pleased to welcoming you back again.

Best regards,

Your Hotel Coronado Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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253 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean hotel with free private parking. Very good breakfast. Rooms could be bigger would. Receptionist always helpful to help solve various problems - ticket booking, restaurant recommendations, etc. in the city.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Coronado Hotel, responded to this review, 1 week ago
Dear Guest,

Thank you very much for your feedback on Tripadvisor. We are glad you've enjoyed your stay at the Hotel Coronado in Zurich. It's nice to hear that you've liked the good breakfast and the free private parking. We noticed your comment regarding the room size. We will forward your compliment to the responsible receptionist.

We look forward to welcoming you back again at the Hotel Coronado.

Best regards,

Your Hotel Coronado Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Villages, Florida
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 5, 2014

We stayed here one night and the only negative I can say is it is a bit out of the center of town. However, it is right on the tram line and the hotel will sell you the tickets you need and explain everything you need to know about using the tram. The office personnel are as helpful as they can be and will go out of their way to make you stay enjoyable. Our room was clean and modern and looked just like the pictures on their web site. The WiFi is free and good and the only negative is the breakfast is a bit expensive, but it is easy to go to town or even just down the block. I would certainly stay here again

  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Coronado Hotel, responded to this review, November 6, 2014
Dear Guest,

Thank you so much for your perfect rating and your lovely and honest feedback. We are very glad to hear that you've had a memorable stay at the Hotel Coronado. It's nice to hear that you've enjoyed the hospitality of our staff, we would like to forward your compliments to the rest of the team.

We appreciate that you'd stay here again and look forward to welcoming you back for a second stay with us.

Best regards,

Your Hotel Coronado Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Top Contributor
226 reviews 226 reviews
16 hotel reviews
Reviews in 47 cities Reviews in 47 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 7, 2014

We have stayed in room 304, which is very comfortable for two people but maybe a little bit tight for three (one of the beds is a mobile one so that a third person can come).

Staff is really friendly and helpful, this is the most notable characteristic of this hotel.

The breakfast is also very nice.

Don't worry, Coronado is a very good option for your stay in Zurich.

  • Stayed October 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Coronado Hotel, responded to this review, October 13, 2014
Dear Eduardo,

Thank you very much for your honest and lovely feedback on Tripadvisor. We are very glad to hear, that you've enjoyed our comfortable room as well as the breakfast. We will forward your compliments to the whole team, I'm sure they will be very happy to hear such a positive comment about them.

We would be very pleased to welcome you back again.

Best regards,

Your Coronado Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 27, 2014

I just stayed at the Hotel Coronado for two weeks while on business in Zurich. It is one of the less expensive hotels in Zurich. The room was larger than expected, very clean and modern, though somewhat spare. There was a small table to work on, but the telephone was not near it - It was a little inconvenient to do telecons by the bedside stand where the telephone was. While I like a firm bed, I thought that the bed was a little on the hard side, but I slept comfortably. There were no hooks in the bathroom, so I put my clean clothes on the floor when I took a shower. We had breakfast included in the room rate and the breakfast spread was great (fresh fruit, cereals, eggs, breads, pastries, ... good variety, something for everybody). Most of the staff speaks English well and they are very polite and helpful. It is very easy to get around because multiple tram lines and a couple of bus routes stop right across the street at Milchbuck. The CoOp grocery store is just one block down the street, but note that it closes at 9 pm. There is a Migrolino (mini Migros) one block down the hill that stays open until 10 pm. There is a park across the street that is good for running and other sports. It is tough to find a good value hotel in Zurich, so I would very happily come back to the Hotel Coronado and will recommend it to friends. Bottom line - I was happy and comfortable there and did not have to spend the king's ransom of many Zurich hotels.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Coronado Hotel, responded to this review, October 6, 2014
Dear Guest,

Thank you for the time taken to write such a detailed feedback on Tripadvisor. It's nice to hear that you've enjoyed the big, modern rooms at the Coronado. We also appreciate your input regarding the position of the telephone, but usually the telephone is positioned next to the bed because if our guests wish, we give them a call in the morning to wake them up. We will also check your input regarding the hooks in the bathroom. It's very helpful to receive honest feedbacks from our guests because we are always trying to improve our service. We are pleased to share your positive feedback about the staff with all our team members.

We are looking forward to welcoming you back again.

Best regards,

Your Coronado Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daytona Beach, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 17, 2014

Stayed here as an overnight for an early flight. Easy tram ride from station to hotel and again from hotel to airport. The hotel sent a nice email in advance of our check-in with details on how to get to hotel. We were confused by bed configuration - we like to have the beds separated so booked a triple room. Turns out the beds do separate even though check in said one frame two mattresses. We were in 502 facing street. HUGE room. They did post a sign that said it provides cool air not air conditioning and they will provide a fan. The one and only drawback is the bathroom lighting - it doesn't shut off! We pulled out our eye shades to get some sleep! The window shutters blocked out street noise. Perfect for what we needed - easy access to airport.

  • Stayed September 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Coronado Hotel, responded to this review, September 24, 2014
Dear Guests,

Thank you for taking the time to rate us and write a detailed feedback on Tripadvisor. We are delighted to hear that you've enjoyed your stay at our hotel and also liked the details you've received from us as well as the large room. We would like to apologize for the light in the bathroom, we will forward the problem so that it can be solved as soon as possible.

We'd be pleased to welcome you back again.

Best wishes from Zurich,

Your Coronado Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 13, 2014

I stayed here for one night for an event at the Zurich University, Irchel campus. It was very easy getting to the hotel, tram # 10 from Zurich airport stops almost in front of the hotel (Milchbuch stop) the staff at reception were very welcoming and efficient; the room was at the front of the hotel, small but well equipped, wifi is free. The following morning getting to University was easy, 6-10 minutes walk from the hotel.

Room Tip: I had the room at the front no balcony, small but good shower
See more room tips
  • Stayed September 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welcomehotelsCH, Leiter Gästebetreuung at Coronado Hotel, responded to this review, September 15, 2014
Dear Lucy,

Thank for your rating as well as your feedback. We appreciate honest guest reviews because they help us to optimize our services. We are glad to hear that you have enjoyed the close distance to the University of Zurich as well as our rooms and the free Wi-Fi. We will forward your compliments to the receptionists.

We would be pleased to welcome you back soon.

Best wishes from Zurich,

Your Coronado Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Coronado Hotel

Address: Schaffhauserstrasse 137, Zurich 8057, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#24 Romantic Hotel in Zurich
#28 Family Hotel in Zurich
#31 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Coronado Hotel 3*
Number of rooms: 40
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Also Known As:
Coronado Hotel zürich

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